Spanish Live Chat & Phone Support -- 2

@alitariq09061991

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

@ayesha86664

Hi there! I understand how important it is to provide prompt and professional support in both live chat and phone calls. Your customers need clear, friendly, and accurate assistance to feel valued and supported. I am a native Spanish speaker from Latin America with experience in customer support and communication. I can handle chat and VoIP calls efficiently, follow your scripts accurately, and keep detailed activity logs for every shift. I am reliable, have a quiet workspace, and can commit to the 48-hour weekly schedule consistently. My approach will be to provide professional, courteous support to every customer, follow your guidelines closely, and maintain clear records to ensure smooth operations and happy clients. Check our work https://www.freelancer.com/u/ayesha86664 Do you already have the chat and VoIP systems set up, or will setup guidance be provided? Let me know if you’re interested & we can discuss it. Best Regards, Ayesha

@rashidaakterpro

Hello, I am Rashidab and I am ready to begin work immediately. I offer fluent Spanish communication, a clear and friendly voice, and strong written skills to support customers through chat and VoIP. I will follow your scripts precisely, maintain detailed shift logs, and ensure reliable availability for 48 hours per week. With professionalism and a stable remote setup, I am committed to delivering consistent, high quality customer support.

@Andrealizette14

Hi there! I have carefully reviewed your project requirements, and I am excited about the opportunity to join your team. As a native Spanish speaker from Latin America, I understand that excellent support is not just about solving a problem—it’s about doing so with the empathy, clarity, and cultural nuance that customers appreciate. Why I am the ideal candidate: Native & Professional Communication: I have a clear, friendly speaking voice for VoIP calls and impeccable grammar for chat, ensuring your company’s professional image is maintained at all times. Reliable Infrastructure: I work from a private, quiet home office equipped with high-speed internet to guarantee crystal-clear calls and 100% uptime. Process-Oriented: I adapt quickly to scripts and guidelines. I am meticulous about logging activities and following up on cases so that no detail is overlooked. Full Commitment: I am fully available for the 48 hours per week required and am ready to start the paid trial week immediately to demonstrate my dedication. My Commitment to You: Reliability: I will be online and active from the first minute of every shift. Professionalism: Strict adherence to your provided scripts and step-by-step workflows. Transparency: Detailed daily activity logs covering resolved cases and necessary follow-ups.

@michaelxv15

hola estoy estoy interesado en el proyecto me interesa saber como son los horarios de atencion, tengo un B1 de ingles escrito y A2 hablando. Gracias de antemano

@amaank66

Soy hablante nativo de español (Latinoamérica) y puedo cubrir tanto chat en vivo como llamadas con la misma dedicación y profesionalismo. Tengo experiencia atendiendo clientes de forma remota, siguiendo guiones y protocolos claros, y manteniendo siempre un tono amable, resolutivo y orientado al servicio. Puedo cumplir con las 48 horas semanales acordadas y estoy disponible para realizar la primera semana como período de prueba pagado. Trabajo desde un espacio tranquilo, con conexión de alta velocidad y equipo adecuado para llamadas VoIP sin interrupciones. Mi enfoque de trabajo incluye: • Saludar cordialmente y aclarar la necesidad del cliente con preguntas precisas. • Seguir paso a paso los lineamientos proporcionados. • Resolver incidencias de forma eficiente y documentar cada caso. • Entregar un resumen claro al final de cada turno con casos atendidos y pendientes. Cuento con buena redacción, dicción clara y actitud profesional constante. Me comprometo a mantener comunicación fluida y cumplir estrictamente con los horarios establecidos. Quedo atento para comenzar cuando lo indiquen. Best regards, Amaan Khan L. (CUBEMOONS PVT.)

@aeruiza

Hola, he leído cuidadosamente la descripción del puesto y confirmo que cumplo con todos los requisitos solicitados. Soy hablante nativa de español de América Latina, con excelente gramática escrita y una voz clara, profesional y amigable para atención tanto por chat como por llamadas. Cuento con experiencia en atención y seguimiento administrativo, lo que me permite comunicarme con claridad, resolver dudas paso a paso y mantener registros organizados de cada turno. Estoy acostumbrada a trabajar bajo lineamientos y guiones, siguiendo procesos establecidos con responsabilidad y atención al detalle. Dispongo de internet de alta velocidad, espacio tranquilo para llamadas y total disponibilidad para cumplir con las 48 horas semanales requeridas, incluyendo la semana de prueba remunerada. Me considero una persona comprometida, paciente y orientada al servicio. Estoy motivada para brindar una atención profesional y constante a sus clientes. Quedo atenta para comenzar cuando lo considere conveniente.

@cpatania

I am a native Spanish speaker from Latin America with strong communication skills, both written and verbal. I have experience working with clients, managing communications, and documenting interactions carefully and accurately. I feel confident handling both live chat and phone inquiries with professionalism, empathy, and clarity. My background has strengthened my ability to follow structured scripts, stay organized, and maintain detailed activity logs after each shift. I have reliable high-speed internet, a quiet workspace for calls, and full availability for the required 48 hours per week. I am responsible, consistent, and committed to delivering high-quality customer support. I would be happy to start with the paid trial week and demonstrate my dedication and efficiency. Thank you for your consideration. I look forward to the opportunity.

@yandrej

Greetings from Ecuador. I must confess that I am delighted with the clarity of your instructions and the dedication you show to your clients. It would be a pleasure to work on your project, and live up to your expectations and the respect you show your customers, as I possess the necessary technical qualifications and experience.

@marcoslopez89

Soy hablante nativo de español, con amplia experiencia en operaciones de call center y soporte técnico, tanto por chat como por vía telefónica. Cuento con excelente gramática y habilidades de comunicación, además de una conexión a internet de alta velocidad y estable. Considero mi experiencia cumple con lo que buscan. Mi trayectoria en este campo me ha brindado la oportunidad de ser un solucionador de problemas eficiente y efectivo, una habilidad indispensable para este trabajo. Mi capacidad para seguir instrucciones al pie de la letra y atenerme a un guion me permitirá proporcionar respuestas consistentes y claras a los clientes. Además, estoy acostumbrado a mantener registros detallados de mis actividades, lo que hará que el seguimiento y la resolución de los problemas sean transparentes y sin complicaciones. Mi experiencia siempre ha estado comprimida en TI y esta es una ventaja para ustedes. He aprendido a lidiar con situaciones estresantes sin comprometer la calidad del servicio y esto es lo que puedo ofrecerles como su representante de atención al cliente.

@andyc96

I am responsible, I have a goods manners, I show undestanding of other people's needs. I doesn't get upset or angry. I am patient to solve troubles and stay calm under pressure. Having worked in customer service for nearly two decades, I can not only accurately assess customers' needs and provide insightful responses but also follow step-by-step guidelines to ensure consistency and precision in every interaction. My experience at the Farmacy has sharpened my problem-solving skills, honed my written and oral communication abilities, and allowed me to adapt to different work environments. Moreover, being a native Spanish speaker from Argentina, I offer you both fluency and cultural understanding crucial for effective communication. As I am presently studying English, I know firsthand the importance of clear and concise language to avoid any misunderstanding. My knowledge of Latin American culture will undoubtedly help in comprehending and addressing customer concerns efficiently. I understand the significance of recording detailed information for tracking resolved cases and any follow-ups. Rest assured, I will diligently maintain a concise activity log at the end of every shift. Above all, my drive to serve customers with the utmost professionalism brings not only my years of experience but also a deep sense of responsibility towards this role. Choosing me means choosing dedication, proficiency, and stability – qualities that will make a real difference in your business.

@Guillervoice

Hello, I’m a native Spanish speaker from Costa Rica with a clear speaking voice, strong written grammar, and experience communicating professionally with clients. I would be glad to assist with both live chat and phone inquiries and follow your scripts and workflow guidelines. I have a reliable high-speed internet connection, a quiet environment for calls, and I’m comfortable maintaining activity logs and providing consistent support throughout scheduled shifts. Before submitting my final rate, I would appreciate clarifying a couple of details: • Is the €140 budget intended for the first trial week or for a longer period? • Are the 48 hours distributed across fixed shifts or flexible scheduling? • What type of inquiries will customers typically have (general support, technical assistance, or sales-related questions)? If everything aligns, I’d be happy to move forward and start with the paid trial week. Best regards, Guillermo González

@esmeralda1623

Hola, Soy hablante nativa de español latinoamericano con excelente comunicación escrita y verbal. Me siento cómoda atendiendo consultas tanto por chat como por llamadas VoIP, siguiendo guiones y procedimientos establecidos. Soy organizada, paciente y orientada a la resolución de problemas. Tengo conexión a internet estable y un espacio tranquilo para atender llamadas sin interrupciones. Estoy disponible para cumplir las 48 horas semanales acordadas y comprometida con mantener registros claros y precisos al final de cada turno. Me gustaría conocer más detalles sobre el horario específico y la estructura de pago semanal o mensual. Quedo atenta.

@andresg109

hello I am very interested in this opportunity and confident that I would be an excellent fit for your customer support role. I am a native Spanish speaker from Latin America with clear pronunciation, a friendly tone of voice, and strong written grammar skills. I understand how important it is to create a positive first impression when greeting customers and to communicate with patience, clarity, and professionalism both on calls and live chat. I am comfortable following scripts and step-by-step guidelines while still maintaining a natural and helpful interaction style. I also understand the importance of keeping concise and organized activity logs after each shift to ensure proper case tracking and smooth follow-ups. In addition, I have reliable high-speed internet, a quiet workspace suitable for VoIP calls, and full availability to consistently cover the agreed 48 hours per week. I am highly responsible, punctual, and committed to delivering quality service, especially during the paid trial week to demonstrate that everything runs smoothly. I respect platform policies and am fully comfortable keeping all communications and payments within Freelancer, as required. I would be happy to contribute to your team and provide dependable, customer-focused support. Best regards, CAMILO

@MFTerra90

Hi, I’m a native Spanish speaker from LATAM with strong communication skills and experience in client support and customer service. I’m comfortable handling both written and verbal interactions with professionalism, clarity, and a friendly tone. I understand the importance of following scripts and structured guidelines while maintaining a natural and helpful approach with customers. I’m highly organized and detail-oriented. I have a full availability for the required 48 hours per week, including the paid trial period. I’d be glad to support your team and provide attentive, high-quality service to your customers. Looking forward to connecting, Fer

@MariaGabrielaH

hi i am a Spanish native living in my Country Venezuela, i have a current job but i can work for you if we can agree an schedule, let me know thank you

@judithr19

El español es mi lengua materna estoy interesada en esta oferta ciertamente soy la persona adecuada, porque tengo experiencia en atención y servicio al cliente, enfocado en hablantes nativos de español de América Latina. Poseo experiencia sólida en expresión oral como escrita, y poseo una voz clara y amigable, además de una gramática impecable. Trabajo desde un entorno tranquilo, ideal para llamadas y atención al cliente, y dispongo de una conexión a internet de alta velocidad, lo que me permite garantizar disponibilidad y calidad en el servicio. Mi objetivo es ofrecer una atención de calidad y seguir instrucciones con precisión. Agradezco la oportunidad de participar en este proceso y quedo atento/a a cualquier información adicional que requiera sobre mi perfil. Atentamente, Judith Romero Pérez

@alexandram334

Hello, I am very interested in this opportunity and confident that I would be a strong fit for your team. I am a native Spanish speaker from Latin America, with clear and professional verbal communication skills as well as strong written grammar. I am fully comfortable handling both live-chat and phone inquiries with equal dedication and professionalism. I have previous experience in customer service via chat, where I assisted customers, resolved issues efficiently, followed structured scripts, and maintained a friendly and solution-oriented approach at all times. Additionally, I hold a Bachelor's degree in Communication and Public Relations, which has strengthened my interpersonal skills, conflict resolution abilities, and professional communication. I have reliable high-speed internet, a quiet workspace suitable for handling VoIP calls, and I am fully available to commit to the 48 hours per week required. I understand the importance of consistency, accurate activity logs, and following guidelines provided step by step to ensure smooth workflow and customer satisfaction. I am responsible, detail-oriented, and genuinely motivated to provide excellent support. I would be happy to complete the paid trial week to demonstrate my commitment and performance. I look forward to the opportunity to work together.

@BAM74

Hola, gracias por compartir los detalles del proyecto. Soy hablante nativo de español latinoamericano y tengo experiencia en soporte operativo y atención al cliente en entornos digitales. Puedo gestionar tanto chat en vivo como llamadas VoIP, siguiendo guiones y protocolos definidos, y manteniendo un registro claro de cada caso atendido. Cuento con conexión estable, un entorno silencioso y disponibilidad constante para cubrir las 48 horas semanales. Me adapto rápido a los flujos de trabajo y priorizo la resolución eficiente de consultas, manteniendo siempre un trato profesional y claro. Mi propuesta para la semana de prueba es de 140 €, considerando la dedicación, la disponibilidad y la calidad del servicio que ofrezco. Estoy listo para comenzar y asegurar una integración fluida desde el primer día. Quedo atento para coordinar los siguientes pasos.