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24/7 customer support via email

We are looking to hire a customer support representative to answer tickets in our support desk as they come in. Majority of the tickets can be resolved using pre-defined emails. Some will require searching the database and issuing refunds. We will provide predefined answers to the majority of the tickets and step by step checklists and training to everything else. Tickets/customer requests that are technical in nature and require a technical engineer will need to be forwarded to company engineers.

Good english and quick response time is a MUST!

we have a support system that creates around 30 tikets a day. Most of them can be resolved in 3 minutes or less. We are looking for some one who can do that 12 hours a day including 3 hours on the weekend. No technoical knowledge is requred. Good writen english , email, and live chat support.

Our required response time to every email is 30 minutes or less.

Kỹ năng: BPO, Hỗ trợ khách hàng, Hỗ trợ điện thoại, Hỗ trợ kĩ thuật, Trợ lí trực tuyến

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Về Bên Thuê:
( 0 nhận xét ) Bosnia and Herzegovina

Mã Dự Án: #1748969

94 freelancer đang chào giá trung bình $24/giờ cho công việc này

HardWorker1989

Hello and G'day dear Sir / Ma'am. I am a highly qualified and certified MS Office, Adobe Acrobat and Adobe LiveCycle professional with more than 4 years of teaching experience in the above mentioned softwares. I Thêm

$15 USD / giờ
(3 Đánh Giá)
4.2
arnob01670

Respected Sir, Kindly check your PMB for further details. Very best regards, Arnob __________________________________________________________________

$15 USD / giờ
(2 Đánh Giá)
3.3
WriteSmart

Hi there. I have 7 years experience in the field of customer support. Please my see my Pm for bid details.

$15 USD / giờ
(3 Đánh Giá)
2.7
venellinus

Hi, please check PMB

$15 USD / giờ
(1 Đánh Giá)
2.5
barcafcfan

Hi Sir. Kindly see my Pm and Thank you.

$15 USD / giờ
(2 Đánh Giá)
2.2
clockworksol

Hi I am interested with the job you have [url removed, login to view] refer to your PMB for further discussion about my bid.I am looking forward to work on/at your project. Thank you

$15 USD / giờ
(6 Đánh Giá)
2.1
angelinepat

Please check PM

$15 USD / giờ
(1 Đánh Giá)
1.4
axenicglobal

Please check the personal message fr details.

$15 USD / giờ
(1 Đánh Giá)
1.1
NourAl

As an experienced Customer Support agent I am ready and motivated to work on the tickets you have and do the necessary.

$20 USD / giờ
(1 Đánh Giá)
1.0
henrik802

Hi! Our team handled a lot of campaigns for the last 7 years and we are still looking for campaigns for the expansion of our company. We have given very good quality of services at a very low rate to our clients. May y Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
Kateesantella

14 Rd. 5 Brgy. North Daang Hari Taguig City Dear Ma'am/Sir: I am a Customer Service Professional who has been working in this line of business for 6 years. I am currently supporting a financial account based Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
jalston76

I have experience in handling and resolving customer issues, quickly and efficiently via email support. I would be able to work 12 hours a day and respond in under 30 minutes.

$15 USD / giờ
(0 Đánh Giá)
0.0
milojanevaldez

I read about your article and profile and I am very interested to work. I am capable with the responsibilities and task you can give, and I can start as soon as [url removed, login to view] you consider me. Thank you

$15 USD / giờ
(0 Đánh Giá)
0.0
sheason

Hello, I want to apply for this position. I have been working as a customer representative for 2 years.

$15 USD / giờ
(0 Đánh Giá)
0.0
knouraweb

Hi, We take pleasure to introduce ourselves as a team of highly motivated professionals. We have a dedicated team, standardized process(es) and infrastructure to execute such and similar project(s) Please review Privat Thêm

$18 USD / giờ
(0 Đánh Giá)
0.0
nsbinesh

Ready to take this opportunity asap.

$16 USD / giờ
(0 Đánh Giá)
0.0
ronsoon

Please check your PM.

$15 USD / giờ
(0 Đánh Giá)
0.0
cris72

Dear Sir/Madame: Hi! I would like to express my utmost interest on your job post "24/7 customer support via email". I am very new to Freelancer so I wouldn't really mind the rate since I am just starting to buil Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
magicweb

We have team of Expert support guys.. Lets start the project...

$20 USD / giờ
(0 Đánh Giá)
0.0
casablanca1

Good afternoon, I offer over 20 year's of experience covering a full spectrum of administrative duties, including customer service, B2B, C2C, account management, recruiting, and lead generation. I understand the Thêm

$20 USD / giờ
(0 Đánh Giá)
0.0