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Game Industry Customer Support (Online Only / No Phone)

We are looking for a company to manage online support for our web (browser-based) games. Job requirements may include responding to e-mail, online support tickets, forum posts, and live chat. No telephone support is required.

If possible, we would like to work with a professional company (Philippines, India, etc.) who will be able to assign and manage full-time customer service representatives for us. Our support system needs to be operated 24/7 and we anticipate at this point a requirement of 2 people per shift, however, we expect this to rapidly expand in the near future.

Customer service personnel are expected to have a fair understanding of online games including English vocabulary which may be used in these online games (strategy, RPG, etc.). A large portion of the customer support team's job will be responding to technical questions regarding our games. Information and training regarding the games will be provided to you, but it is imperative you are quick learners!

Written English skills must be impeccable for this position! If you are not fully confident in your team's English abilities, please do not apply for this position!

Again, we are looking for a professional customer support / outsourcing company to work with and not scattered freelancers. Depending on how this project goes, there is a great deal of potential for long-term cooperation and expanded growth!

Please give a brief description of your company and why we should choose you in your response. Also find a way to prove to us that you have the ability to provide support in the video game domain.

The bid below is cost per 6 workers per month.

Kỹ năng: Hỗ trợ khách hàng, Trợ lí trực tuyến

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Về Bên Thuê:
( 0 nhận xét ) United States

Mã Dự Án: #1053248

59 freelancer đang chào giá trung bình $1475 cho công việc này

shubhamsoft

Hi, Please check your inbox for more details. thanks

$3500 USD trong 30 ngày
(13 Đánh Giá)
4.2
harendersingh

hello please see pm...

$600 USD trong 30 ngày
(2 Đánh Giá)
2.4
clockworksol

hi please look into our profile for more details.Please check PMB.

$1500 USD trong 30 ngày
(6 Đánh Giá)
2.1
markedonei

Hi, Kindly check PMB, Thanks

$800 USD trong 1 ngày
(1 Đánh Giá)
2.0
KASHAN99

Your satisfaction is guaranteed. Please pay proper attention on this bid. show pm. Thankyou,

$1500 USD trong 30 ngày
(0 Đánh Giá)
0.0
Kibuthomas

Greetings from Shree Deepam Infotech. I am the Project Manager of my company.I am glad to let you know that my center is capable of handling the support services in all verticals. We have been into the support (voice Thêm

$2000 USD trong 3 ngày
(0 Đánh Giá)
0.0
Rsunset327

My bid is for the services of four stay at home parents. My team consists of one US citizen, one Canadian and two UK citizens so we can cover all timezones and never miss a beat. I have two others who will be "on-call" Thêm

$2000 USD trong 30 ngày
(0 Đánh Giá)
0.0
radiancegpt

The bid below is cost per 6 workers per month. Our company hires agents that are in the United States that have at least a 6 months of customer service, sales, and technical support experience. Our agents are n Thêm

$2000 USD trong 30 ngày
(0 Đánh Giá)
0.0
gladysglad

Ready to work...

$1000 USD trong 1 ngày
(0 Đánh Giá)
0.0
globaloutsources

Dear Sir , Please Have a look pmb.

$2300 USD trong 25 ngày
(0 Đánh Giá)
0.0
themisd

Dear Sir/madame, I am an experienced customer support worker!I have experience in online games as i was game-master at 2 games!I have made a course about rpg games and i am ready for the job! Thanks in advance

$600 USD trong 60 ngày
(0 Đánh Giá)
0.0
porag01

Dear sir, We are Bangladeshi company named Ably Venture.As per your advertisement,we have the capability and experience to work for you. We have well furnished office and equipment to provide support to the clients. Thêm

$1000 USD trong 30 ngày
(0 Đánh Giá)
0.0
optimusolutions

We have an experienced team working for a well known webhosting company from last 6 years. We have been providing the support through chats and the ticket support. We have the experienced tech in linux as well as wi Thêm

$2000 USD trong 15 ngày
(0 Đánh Giá)
0.0
phayxaan

Consider it very carefully. Already running several campaigns US based. Vast experiences of handling customer support Email, Chats and Phone...

$1000 USD trong 30 ngày
(0 Đánh Giá)
0.0
newlife2004

Please Check PM

$600 USD trong 30 ngày
(0 Đánh Giá)
0.0
markdionnealbao

We can provide you good quality agents who are experienced gamers online. And we can can support 24/7. PM Sent also. Thank you.

$750 USD trong 1 ngày
(0 Đánh Giá)
0.0
vkalp

Hi, We are a professional BPO setup in India with 250 workstations. We are working with clients in Telecom, Insurance, Healthcare and HR space. We are keen to work with you in the Gaming industry. Our bid is not Thêm

$1560 USD trong 30 ngày
(0 Đánh Giá)
0.0
Falcon73

Greetings, I have 10 years experience in providing customer service and support as well as technical support for the online gaming industry. I have extensive experience in handling customer service and support as we Thêm

$1000 USD trong 30 ngày
(0 Đánh Giá)
0.0
makhmoor

We are providing solution to different types of businesses for improvement of their service.

$600 USD trong 30 ngày
(0 Đánh Giá)
0.0
melhordotcodotin

Dear Sir, Its a Pleasure to Introduce Our Self as a Growing IT Company Based in India. We are Expanding our Business in Market Research & Call center Services. We have been Associated with Companies like DATA MO Thêm

$600 USD trong 1 ngày
(0 Đánh Giá)
0.0