Customer Service

Boss Hi, I did the exact same thing (customer support for a fairly large Shopify based dropshipping store) for over 3 years and was covering all of the tasks you mentioned in the job description - from answering customers live chat and email messages to refunding or re-sending the products if needed. Feel free to message me if you have any additional questions.

"BOSS" Hello, I am an experienced and highly skilled virtual assistant. I am an expert in eCommerce and customer services & support. I have a lot of experience in working with eCommerce stores and can proficiently do the stated tasks. I am very flexible when it comes to requirements or any other issues that you would like to discuss before hiring me. I will try my best to satisfy you completely. Looking forward to hearing from you soon. Thank you! Kind regards, Furqan

Hello This is Mousumi and I am a VA for five years. I worked as a customer care executive for a BPO. I am professional , and I will reply to all queries within 12 hours and for most of the times sooner than that.I used Zendesk before. Please message me for a detailed interview, looking forward to hearing from you.

Boss Hi I have used zendesk before and can start right away. I can do this project for $ 5 per hour. You can take a look at my reviews for assurance that your project will be done accurately and on time. Hope you will consider my application. Looking forward to working with you.

Boss... Hi, I am interested in your project and I believe that my experience and skills in customer support would make me a good fit. looking forward to your reply

"Boss". Hello. I am interested in your project and I would be happy to work with you. I have worked as customer support for years and I have also worked with Zendesk for an E-commerce. I am available. Please send me message for discuss more. Thanks.

“Boss” Hello, My name is Maria, I’m a very detail oriented Virtual Assistant. I studied communications and I worked in Call Centers for 7 years, started as Customer Service Specialist phone calls, chat support and email management, got promoted many times until I became a Trainer. I have also provided Interpretation and Translation services for Insurance Companies in the United States. Two years ago I started working as Community Specialist for Forbes USA, managing their Facebook Groups, then I started working as a freelancer Virtual Assistant and I have performed many administrative tasks such as Data Entry, Calendar, Email and Social Media management, hotel and flights arrangements, google research, booking appointments or reservations, etc. If you have any questions regarding my experience or you would like to provide more details bout your project, feel free to contact me. Best, Maria

Hello Boss, I have experience working for an E-commerce support and handling customer enquirers on Zendesk. with typing speed of 40 wpm i can seamlessly switch between multiple chats and stay highly focused all the time. I can quickly identify root cause of any issue and suggest alternatives where needed. Strengths: Decision making. Technical knowledge. Obsession to provide extraordinary support. Note: I have strong internet connection (over 50Mbps ) & dedicated workspace. Prince: Negotiable Please let me know if you need additional information. I'm only a text away! Thanks.

Boss Got CS experience and past work history with you if you remember. Everything will be done and delivered on time with the highest quality possible. I am now outsourcing my skills to others. I am very passionate about all of my work, and a bit of a stickler when it comes to accuracy and attention to detail. Time is money, and with my speed, I can save you on both! https://www.freelancer.com/u/TechGeek00

BOSS My name is Kimberly. It’s nice to connect with you. I am a Virtual Assistant that has helped entrepreneurs in their ventures. I think I can add a significant value to you and your business. I AM A JILL OF ALL TRADES I am an English teacher by profession and being a virtual assistant and customer support has been a routine for me for the past 5 years.  I can guarantee an efficient and quality work. I am a self starter and can work with less supervision. I am very well versed with shopify andnother selling platforms. I am keen to details and very meticulous when it comes to data handling. I perform tasks that will suit your specification and requirements. I beat deadlines and knockout excuses. I simply get the job done. I am available anytime and can start working as ASAP. This is something you might be interested in. We can discuss this anytime convenient to you. Sincerely, Kim

Hi there ! I had going through your details about the job offer and I'm so interested with the job. I'm looking forward to work together with you and hoping that you will choose me as your candidate. With the experienced that I have, you might not regret for choosing me. Thank you in advanced.

I ensure that i will be best for this job

Good Day Boss I have read your requirements and I am interested i working with you. Kindly Select me. Thank You

Hello! My name is Chen Ann Ochua. I am interested with this job. I am Customer Service Representative for almost 4 years. I am looking forward to work with you.

Boss, I have 2 years of experience as Customer support executive in BPO MNC. I have done this job past which you describe in your job description so I think I can do it again effectively. I am a good listener and problem solver. I have good command on English and families with tech tool related to BPO, call center. I worked on most of software of computer like CRM, MS Office, Google docs and I can learn new software tool quickly. If you find me suitable for this role then message me so that I will share you my resume for better understanding about my profile and previous experience. Thanks.

Soy una persona proactiva que tiene experiencia en servicio al cliente y trabajo bajo presión, soy la. Persona ideal porque tengo la experiencia con el personal y los proyectos

Hi Boss, This is exactly the kind of thing I have done throughout my life. Do have around 10 years of experience helping customer around the globe, US, UK, AUS, EUR, IND. I have worked on zendesk as well. Do let me know, if I can be of any help

“Boss” I’ve been working as a customer service representative from past 3 years for my US based clients “Verizon”. I know how to handle all kind of customers with their day to day queries and concerns. I am perfect fit for this job and you will not find best and cheapest option.

Dear BOSS, Hello, my name is Felice. I would like to work for you as a Customer Service. I am a fast learner and love to learn new things, therefore time efficiency is my priority and I am a hardworking person. I strive for perfection at work. Please tell me the details of the job so I can start working ASAP. I also have skype to make it easier for us to talk. Looking forward to hear from you. Thank you for your time.

Dear Boss, I would like to let you know that I’m a very hardworking and dedicated person. I only take payment when my clients smiles on my output. I’ll do my work with full honesty. As I am a new freelancer in this sector, I don’t have much working experience. But I do have the qualities that make me good at this work. I’ve completed my post-graduation in Pharmacy. My educational background different from this sector but I’d made myself skilled in data entry works by working as assistant with my teacher, senior etc. I’m also very good at maintaining excel sheets, google sheets, market research, data analysis, web search/research, business research, lead generation, professional cv writing, etc. I’m a good typist also. I’ve experience on website design. I’ve an experience of one year with an IT company as Customer Relationship Manager. Though i don't have work experience with Zendesk but my relevant experience will help you to select me for this job. I’ve also an working experience of three and half year with a Pharmaceutical company as Drug Regulatory Affairs Executive. So, if you hire me, I’ll do my best to complete your work perfectly. And give you the best output you have ever seen. If you want, you can contact me through Email, Facebook, Skype and Whatsapp and any kind of communication methods. I’m eagerly waiting for your response. Yours sincerely Mohammad Sabit Ahsan

Hello Boss, I am Austin and I possess 12 years of experience as a virtual assistant and Customer Service Executive and enjoy the variety of work the job brings each day. As a Lead Customer Service Representative, I field customer calls and inquiries work to resolve complaints and provide training to new representatives. My issues solving and conflict resolution skills through live chat, emails, and over the phone are excellent. I have experience using zendesk. I have proven myself adept at handling customer issues with ease and diplomacy by being promoted to my current title of Lead Customer Service Representative for an e-commerce site, where I make sure the legitimacy of the sale and followup with the dispatch and make sure the products are shipped out on time. As a virtual assistant, I provide a number of services for my clients including document preparation, maintaining files, scheduling appointments, travel schedules, replying emails, and record keeping. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As an organized professional, I complete assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I’m ready to begin work as your virtual assistant & Customer Service Executive as soon as possible. Thank you so much for your time and consideration. Regards Austin