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I am in need of a freelancer to provide phone support for my customer service needs in Czech / Slovakian. Skills and Experience: - General customer service skills are sufficient, industry-specific knowledge is not required. - The freelancer should be fluent in Czech / Slovakian and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. Important: we're a contact center, we work for other companies, provide customer service for them. Tasks: • you have to call the fresh orders, who just bought something in our client's web shop, reach them and tell them we’re thankful for their order, now it’s confirmed, and that they should be at home on the expected shipping date so the package will be delivered. • call those who didn’t pick up the day before • if the customer has any question regarding his/her order, than you can look it up in the client’s system to provide proper information. It can be done home office. We provide dialer for the calls.
Project ID: 40180315
8 proposals
Remote project
Active 3 mos ago
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8 freelancers are bidding on average €10 EUR/hour for this job

Hello Zoltan N., We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Customer Support, Phone Support, Customer Service Please come over chat and discuss your requirement in a detailed way. Regards
€9 EUR in 40 days
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I am a reliable and customer-focused professional with strong communication and problem-solving skills. I specialize in handling customer inquiries, resolving issues efficiently, managing live chat, email, and phone support, and ensuring customer satisfaction. I am experienced in providing polite, clear, and timely responses while maintaining a positive brand image. My goal is to help businesses build trust, improve customer retention, and deliver excellent customer support services.
€9 EUR in 40 days
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Hi there, Thank you for the clear description of the role. I’m very interested in supporting your contact center as a phone support agent for Czech / Slovakian customers. I have experience working in customer service and call-based support, where professionalism, clarity, and a friendly tone are essential. I’m comfortable handling outbound confirmation calls, following defined scripts, and ensuring customers clearly understand their order status and delivery expectations. I also have experience calling customers who were unavailable previously and managing callbacks efficiently. I’m fluent in Czech / Slovakian, with strong spoken communication skills, and I’m confident speaking with customers in a polite, reassuring, and clear manner. I’m also comfortable navigating client systems to look up order details and answer basic questions accurately when customers need additional information. I understand the nature of working within a contact center environment, representing different clients, following procedures closely, and maintaining consistency and reliability. I’m happy to work from home office, use your provided dialer, and adapt quickly to your internal tools and workflows. I’m reliable, attentive, and customer-focused, and I’d be glad to discuss availability, call volumes, and next steps. Looking forward to connecting.
€6 EUR in 40 days
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I am actively looking for a Remote Data Entry Specialist or Virtual Assistant role. Having recently completed my Intermediate, I have dedicated my time to mastering data management tools to provide high-quality administrative support. What I bring to the table: ✅ Expertise in MS Excel: Data cleaning, formatting, and organization. ✅ MS Word Proficiency: Creating professional reports and documents. ✅ Speed & Accuracy: 60+ WPM typing speed with 100% focus on detail. ✅ Reliability: Available for full-time/part-time remote roles with a stable internet setup. I am eager to join a professional team where I can contribute and grow. If you know of any openings or can refer me, I would be highly grateful! ? Location: Karachi (Available for Remote worldwide) ? Contact: [Apna Email Yahan Likhen] #Hiring #DataEntry #Virtual assistant #RemoteJobs #JobSearch #Karachi #Freelance"
€9 EUR in 40 days
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Dobrý den, doufám, že se máte dobře. Po pečlivém prostudování vašich požadavků jsem přesvědčen, že je dokážu splnit s maximální přesností v co nejkratším čase, protože jsem již pracoval na podobných projektech. Pracoval jsem na podobných projektech jako odborník, kde jsem dodával 100% kvalitu. Napište mi, pojďme podrobně prodiskutovat váš projekt a hned se do něj pustíme. Děkuji.
€9 EUR in 40 days
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Hi! I am a native Slovak/Czech speaker and have experience in customer service. Available immediately. How many hours weekly is this gig? I'll be happy for your answer with more details. BR Iva
€20 EUR in 38 days
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Törökbálint, Hungary
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Member since Mar 23, 2020
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