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Customer Service Rep Wanted for Fast Growing Automotive Shopping App! (Trial for Hire)

Autolist is one the largest and fastest growing car shopping sites and apps on the internet. We are fanatical about giving our customers amazing customer service, as we believe it's a part of our special sauce. We have an awesome support software product that makes managing support requests a breeze.

For whomever we decide to hire, we will be slowly ramping up his or her responsibilities.

At first, you will be

1. Responding to very simple email support questions like unsubscribe requests (we already have canned responses)

2. Escalating/forwarding questions you cannot answer to your manager

3. Tagging support request for analytics.

4. Responding to app reviews on our Google Play and iOS app stores.

5. Favoriting tweets mentioning Autolist on Twitter.

Later on, you may be asked.

1. Editing car listings based on user complaints.

2. Answering more advanced support requests and creating new

3. Looking up vehicles in our database

...and more

***Time commitment will be 1hr a day, but will probably expand to full time over time (if the candidate is a rockstar)! ***

MUST HAVE SKILLS/TRAITS:

1. Excellent English and writing skills.

2. Extremely self-sufficient and autonomous.

3. Not afraid of autonomy or making mistakes.

4. Dependable and empathetic to users.

5. Quick learner who can learn technology/applications easily.

Basic SQL and/or Spanish is a plus but not needed!!

We will be doing trial periods with many different candidates out to see who is best.

In your cover letter, please briefly describe why are you are interested (NO FORM LETTERS).

Kỹ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng

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Về Bên Thuê:
( 0 nhận xét ) United States

Mã Dự Án: #14830103

26 freelancer đang chào giá trung bình $19/giờ cho công việc này

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & efficient.We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Thêm

$16 USD / giờ
(12 Đánh Giá)
7.3
Alliprowriter

Hello; I am interested in the job advertised for Customer Service Rep. I am a native English speaker with good communication skills, both written and oral, grammar skills and excellent customer service skills. I have Thêm

$15 USD / giờ
(2 Đánh Giá)
2.6
vw6894728vw

• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providin Thêm

$22 USD / giờ
(1 Đánh Giá)
2.4
bpo0995

I am a passionate customer service rock always ready to go extra mile to help my clients grow and earn more. Providing supreme quality service is my utmost priority and I use all my choices to ensure customer satisfact Thêm

$27 USD / giờ
(2 Đánh Giá)
1.6
optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing experience working in B2B and B2C projects from US, UK, Canada and Australia. And over the years I have worked as a telemarketer, appointment Thêm

$15 USD / giờ
(1 Đánh Giá)
1.8
$16 USD / giờ
(2 Đánh Giá)
1.2
JYEO2

Hi, I am an experienced customer service personnel with more than 6 years experience in the hotel industry. I have been awarded President Award for Care for Customers, competing with 9 other call centres globally. I Thêm

$27 USD / giờ
(3 Đánh Giá)
0.5
csieg1120

I have years in customer service experience as well as office. I also have some automotive background. I am always ready to learn new things and I learn them quickly. I can work as many or as few hours as you need. I h Thêm

$16 USD / giờ
(0 Đánh Giá)
0.0
DanielMa0724

Hello, I'm a fast learner and a flexible worker. I have worked for 2 big USA brands in the past. I am confident that I am the best candidate for your project because I fit all of your requirements and more. I'm eager Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 4 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I h Thêm

$16 USD / giờ
(0 Đánh Giá)
0.0
suheljanu

A very small autonomous team which is already providing support for other apps. We meet all the requirements and would like to know if you are looking for a long-term deal. Ready for a trial immediately. Ready to work Thêm

$16 USD / giờ
(0 Đánh Giá)
0.0
Umidjon12

I am more than ready to take on this challenhe and please consider my proposal about it. I am ready to the work no matter how hard it is, because to be honest, I really need money right now.

$22 USD / giờ
(0 Đánh Giá)
0.0
$22 USD / giờ
(0 Đánh Giá)
0.0
$20 USD / giờ
(0 Đánh Giá)
0.0
gramuwa

Dear Recruiter, With experience in sales, customer service and support on a store on eBay.com for 2 years is what I bring to your company. Be assured of timely, reliable and excellent results as I am hardworking, Thêm

$25 USD / giờ
(0 Đánh Giá)
0.0
omo5821456874a0a

Hi there! I'm interested in being part of your job as it seems to be interesting, actually I'm kind of person who loves communicating with people, I have also previous experience working as a customer service agent for Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
ssmith121

I can be your rockstar! ***As well as having a wide range transferable skills sort through my working history as a Virtual Assistant, working in Customer Service, Administration, Accounts, Travel Industry and Real Est Thêm

$16 USD / giờ
(0 Đánh Giá)
0.0
susiecv

I love people and think I would do great with customer service. I worked as a PA for a few years and have a lot of experience writing emails back. I'm confident I can fulfil what you are looking for.

$25 USD / giờ
(0 Đánh Giá)
0.0
ginne24

Hi there, My name is Regine and I am very much interested on the project you have posted. I am highly experienced with customer support. I worked as a Customer Service Representative for the past 6 years before startin Thêm

$15 USD / giờ
(0 Đánh Giá)
0.0
$20 USD / giờ
(0 Đánh Giá)
0.0