Facebook Ads Agency is looking for an experienced Customer Service agent/manager.
- Oversee the clients’ satisfaction and maintain a low churn rate (<7%) and high NPS (>8);
- Collaborate with other departments;
- Update our tools as needed;
- High communication skills and team spirit person;
- Fluent English (writing/speaking); low accent.
- High experience in customer service and customer retention.
Salary: to be discussed during the interview. Hourly wage offered based on experience.
Speaking/writing French is a major asset and could affect salary.
This is a long-term project and full-time (+/- 30 hours per week).
Seriousness and teamwork are a must.
28 freelancer đang chào giá trung bình $6/giờ cho công việc này
I have experience of working with clients in the USA for customer service, technical support and techinal support on various platforms and tools which makes me the perfect fit for this job.
I am interested in this opportunity and I have the right skills to perform it's duties well. I would like to discuss this further. I hope to hear from you soon. Kind Regards
I have a software engineering degree. I have a customer service experience of 6 years. I am best fit for this job because of my experience and education. Thanks