We are looking for part-time customer support agent for Estonia to make short calls to customers that had put an order. To verify addresses and data for the purchase and to make UPSELLS - that means to ask customers to buy 2 or 3 products instead of one. Or to present another product. Native Estonian, based in Estonia!
The person should make quick calls to customers, who has placed online orders for our products. The purpose of the call is to ask the customer to confirm their order and verify the delivery address. Some addresses are incomplete and the call person should ask the customer about the missing part and make correction.
- Monday to Friday - you receive a file with 10-30 orders to be verified.
- You choose the time of calling
- When the customer doesn’t answer the telephone, a second attempt should be made within 1 hour or more
- You answer basic questions according to our info / instructions/ FAQs we provide / websites, etc.
- We create Skype account with credit for you
- We pay per phone call and UPsell
Approximate time burden: 1,5 hours for 50 calls per day , 5 days a week, 20-22 days per month
7 freelancer đang chào giá trung bình €19 cho công việc này
Hello I am Lakshay Kumar and i have experience in online sell and i have also experience in credit card sell so i want this project and work will be done before time and u will be satisfied with my work thanks.
hi there I have lots of work experience in the field of call centre inbound and outbound call centre as per the customer requirements I have full loaded of working experience how to deal with the customer at any how...