Fulltime VA Needed - eCommerce Store Operations Assoc. - Customer Service, Virtual Assistant, Admin.
Do you consider yourself a Rockstar VA?
If so, we would like to work with you.
WHY YOU SHOULD WANT THIS JOB
-Because We want YOU
-You can make decisions
-Don’t know how to do something? We will pay to train you
-Help a small business grow
-We want you to like your job and stay around for a while
-Learn how to do something new
-We communicate with you
-Be a part of developing a team, or even be head of that team if you choose
-Secure full-time job
We are a family-owned small, but growing business. We are an eCommerce store selling wine storage solutions such as wine refrigerators, wine rooms, wine cooling systems, and wine racks. We deal closely with a handful of suppliers.
We need someone long-term to take over the day-to-day operations of our business. Management opportunities will be available as we grow, if interested.
Want to know more?
First, we will give you time to learn about our products and our day-to-day responsibilities. We’ll train you on everything.
As you learn, you’ll be in charge of running the store.
Submit orders to suppliers, check orders for accuracy, update shipping for orders, answer any incoming calls, email suppliers and customers, and online chat with customers.
Updating stock levels, updating products on the website, creating checklists and processes for the business.
DESCRIPTION OF IDEAL CANDIDATE
Verbal and written communication is essential in the english language. Ask for assistance when needed.
Being optimistic about situations, interactions, and yourself. Smile and have fun.
-Self-starter that works well independently
Recognizes tasks that need to be done and completes them with little or no guidance
Sharing ideas and suggestions that will help the store grow
Being polite, well-spoken, and calm with customers’ questions and needs.
Bringing their best efforts to solve problems. Working on something until it is solved or complete.
Willing to put in the time, effort, and training that may be necessary.
-Attention to Detail
See things that others may miss.
-To apply, at the top of your cover letter, please write "It’s a Beautiful Day”
We are a relaxed and hardworking company putting people over process.
Ranging from $500-$700/month based on ability and experience.
-Fluent in English
-Able to type 50 WPM
Preferred but not required:
-Customer service experience
-worked with Shopify
-familiar with Gorgias
*REQUIRED - Internet: Fast, stable connection that is NOT interrupted
Work Environment: Be able to answer the phone quick at any time during business hours. No loud background noise - no coffee shops, children, dogs, etc.
Full-time position (40 hours/week): Working hours are Monday through Friday, 8:00 AM to 5:00 PM US Pacific Time with a lunch break.
HOW TO APPLY
Email a SHORT cover letter to opportunity@winecoolercollection and include the 3 spelling/grammer errors in this job post.
We look forward to working with you!