Instant Chat & Email Support

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Đã Đóng

Bloom is an investing and financial education app. We are looking for someone to provide customer service through email support, live chat support, and text messaging, ensuring responses are provided within a very tight timeframe of 30 minutes. The ideal candidate will be proficient with Intercom, as this is our chosen platform for managing customer interactions.

**Requirements:**

- Excellent written communication skills

- Ability to respond promptly within an hour

- Experience with Intercom

- Proficiency in handling email and live chat support

- Ability to provide friendly, efficient service

**Ideal Skills:**

- Customer service experience

- Strong problem-solving skills

- Ability to multitask and manage high volumes of enquiries

**Responsibilities:**

- Managing incoming customer support requests via email, live chat, and text

- Ensuring all customer inquiries are responded to within 1 hour

- Maintaining high customer satisfaction

- Providing detailed product and service information as needed

I'm looking for someone who is committed, responsive, and has a track record of providing exceptional customer service in a fast-paced environment. Your ability to manage conversations efficiently while maintaining a positive customer experience will be crucial.

Hỗ trợ khách hàng Chăm sóc khách hàng Truyền thông

ID dự án: #37782177

Về dự án

108 đề xuất Dự án từ xa 4 tuần trước đang mở

108 freelancer chào giá trung bình $6/giờ cho công việc này

Flordeliza18

Hi! I saw your post and it caught my attention. It is a passion of mine to work as a Virtual assistant who has skills in Customer Support and email managing tasks. I don't want to lose the opportunity and therefore app Thêm

$5 USD / giờ
(4 Nhận xét)
3.0
MajaSabra

Hello, I am writing to express my interest in the customer service position at Bloom, as advertised. With a strong background in customer service and proficiency in Intercom, I am confident in my ability to meet the hi Thêm

$8 USD / giờ
(1 Nhận xét)
3.2
shanita

Hello, Resumed freelancing post COVID Lockdown. I have handled an array of tasks during this time including Customer Service (Voice & Non Voice - Chat & E Mail Support), Follow-up, Order Taking, Call Answering, Verifi Thêm

$5 USD / giờ
(2 Nhận xét)
2.3
bpo0995

Hey Jessica, Our response time is 15 seconds for live chat and for emails, it is less than 10 minutes. We help with sales and customer support so you get more clients and earn repeat customers who build long-term bus Thêm

$5 USD / giờ
(2 Nhận xét)
1.6
akmsrkfl

As an experienced digital marketer with a decade-long immersion in the realm of eCommerce Marketing, I have honed my skills in customer service and support to be responsive, reliable, and efficient. My proficiency in I Thêm

$7 USD / giờ
(1 Nhận xét)
1.3
damilolabukola12

Hello, With my 4 years of experience using Intercom and a passion for delivering exceptional service in customer support, I'm best fit for this position to contribute to your team and support your customers through ema Thêm

$5 USD / giờ
(1 Nhận xét)
1.0
mubeenmughal058

Hi. I think i may a right person for this role. I have 3 years experience in customer service/Customer Support. Based in UK/USA.

$5 USD / giờ
(0 Nhận xét)
0.0
omenakajennifer1

Hello, Hire me, Jennifer, for your Instant Chat & Email Support project and I guarantee a level of dedication and excellence that far surpasses your expectations. With my extensive experience in Virtual Assistance, Air Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
snehagudivaka33

Yes,I have the ability to do the work engaging in live chat responses and also doing the work efficiently. Hope you choose the best for your work.

$50 USD / giờ
(0 Nhận xét)
0.0
tobechukwu1

Hello there! Hire me now as that instant customer support agent and I promise you wont have issues onboarding me. I am a proactive customer support agent who is skilled in phone support, chat support, text support and Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
Esseblack

I have got over three years customer support experience using intercom for live chat support and also emails. I am an excellent fit for this job. I have also got great communication skills, good problem solving skills Thêm

$7 USD / giờ
(0 Nhận xét)
0.0
modiduke75

Greetings! I am Muhammad Ahmed, a full-time freelancer with over 5 years of experience in customer services. I have worked both as a call and live chat representative for multinational organizations and entertained cl Thêm

$4 USD / giờ
(0 Nhận xét)
0.0
Shafi58

As an educated engineer turned problem-solver and fluent multilingual communicator, I am the perfect fit for your Instant Chat & Email Support project. My time in the design-oriented field of Civil & Renewable Energy E Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
lodynovianti

Hello, my name is Lody Novianti. I have experience as a customer service, so i think this role suitable for me

$5 USD / giờ
(0 Nhận xét)
0.0
adrianarobertti3

I am a human resources professional, with experience handling clients and costumers, and Managing incoming customer support requests via email, live chat, and text as well as internal software. I have Excellent written Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
MimiKenny

Hi there, I understand that you need a proactive customer support, who can handle chats with swift response. I am a customer support and very conversant with Intercom and other CRM tools like Zendesk, Hubspot and the Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
Smartanwana

I am an excellent fit for the role of customer service representative at Bloom. I have years of experience in providing fast and efficient customer service via email, live chat, and text, with a focus on maintaining hi Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
IslamAhmedSalah

Hello, I'm excited to apply for the Instant Chat & Email Support Position at your Company. I have a bachelor's degree from the Faculty of Languages. I'm a detail-oriented professional with over 10 years of experience Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
alboedmar

I am Edmar from the Philippines and It is my pleasure to be able to bid on your project. I have minutely gone through the details mentioned in your project description, and I am very excited to be a part of your estee Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
clorem001

Hi there, I am an experienced email manager and customer service representative. I can assure you that I can do this task. Let's talk. Thank you. Regards, Cherrie

$8 USD / giờ
(0 Nhận xét)
0.0