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I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too Deliverables I expect: • Continuous coverage during my local business hours (I’ll confirm the exact schedule once we connect) • Average first-response time under one minute • Chat transcripts properly tagged and logged in our CRM at day’s end • A concise daily summary highlighting recurring issues or opportunities for improvement If you’re comfortable multitasking, typing quickly, and keeping customers happy while juggling several simultaneous chats, we’ll be a great fit.
Mã dự án: 40284103
54 đề xuất
Dự án từ xa
Hoạt động 2 ngày trước
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54 freelancer chào giá trung bình $6 USD/giờ cho công việc này

Hello, I’m very interested in this chat support role. I have experience handling customer inquiries, providing clear solutions, and maintaining a friendly and professional tone in every interaction. I’m comfortable managing multiple chats at once, responding quickly, and ensuring customers receive accurate information. I also take documentation seriously and can properly tag chats, log transcripts, and provide daily summaries when needed. I type quickly, communicate clearly in English, and I’m available during standard business hours. With the guidance you mentioned, I’m confident I can quickly adapt to your tools and workflow and become a reliable part of your support team. Looking forward to hearing from you. Best regards, Joyce
$5 USD trong 40 ngày
4,0
4,0

Hi I have more than 10 years of live chat handling experience helping ecommerce stores and online businesses. I always deliver excellent customer service to bring in more revenue and earn longterm repeat clients. Want to have a chat to see if we are a good fit? Best Nasir
$5 USD trong 40 ngày
1,6
1,6

Hi, I'm excited to join your team as a chat agent, providing friendly, accurate support during standard business hours. With experience in live-chat tools like Zendesk and Intercom, I'll greet visitors, answer product questions, and resolve issues in real-time, reflecting your brand voice. I'll prioritize speed, accuracy, and tagging chats for escalation when needed. As a junior-friendly candidate, I'm eager to follow A-Z guidance and deliver: continuous coverage, <1 minute first-response time, tagged transcripts, and daily summaries highlighting improvements. Comfortable multitasking and keeping customers happy - looking forward to working with you.
$8 USD trong 40 ngày
1,3
1,3

Hi, I’m excited about the opportunity to support your live chat needs! With my experience in customer service and familiarity with tools like Zendesk Chat and Intercom, I am confident in my ability to provide outstanding support during your business hours. My focus on speed and accuracy aligns perfectly with your priorities, and I excel in creating a friendly atmosphere that reflects your brand voice. I understand how crucial it is to address common inquiries about order statuses and guide prospects effectively. By promptly tagging chats that require escalation, I ensure that every customer feels valued and supported. I’m ready to provide continuous coverage as per your local hours, maintain a first-response time under one minute, and log chat transcripts in your CRM accurately. I also plan to deliver insightful daily summaries to enhance our service further. Can we discuss your expected hours of operation so I can tailor my schedule accordingly? What specific hours are you looking for coverage to ensure optimal customer support?
$20 USD trong 33 ngày
0,0
0,0

Helloo. Am a junior customer support. I can work for you effectively and efficiently. Mind considering my application
$5 USD trong 40 ngày
0,0
0,0

I've worked for a variety of industries from ecommerce to real estate giving me a well-rounded understanding of different customer needs and how to provide efficient service. My tenure in the industry also means that I am comfortable navigating various platforms and CRMs, this means I can easily adapt to your existing system such as Zendesk Chat, Intercom or LiveChat for seamless productivity. One unique aspect about me is my ability to juggle multiple tasks simultaneously without sacrificing quality. Being able to prioritize, type quickly (my typing speed is up to 55 wpm), and multitask while still maintaining a friendly tone is something that I believe would work well with your chat support requirements. As a professional with strong attention to detail and accuracy, I will make sure that all chat transcripts are properly tagged and logged in your CRM at day’s end. Additionally, I will provide you a daily summary which will show not just an account of the day's activity, but also highlight recurring issues or potential areas for improvement. I'm confident that my experience, skills, work ethic, and personality would make me the right fit for this role. So let's collaborate and bring forth excellent customer service for your brand!
$6 USD trong 40 ngày
0,0
0,0

I am interested in this live chat support role. I have strong English communication skills, fast typing speed, and I’m comfortable handling multiple chats while keeping responses clear, friendly, and accurate. I can stay online during business hours, respond to visitors quickly, help with product questions, order status, and basic troubleshooting. I also understand the importance of tagging chats, escalating issues when needed, and keeping records organized in the CRM. I’m reliable, quick to learn new systems, and ready to start immediately. I would be happy to help provide fast and professional support to your customers. Thank you for your consideration.
$5 USD trong 40 ngày
0,0
0,0

Hello, I would be happy to assist as a live chat support agent for your business. I have strong communication and typing skills and I am comfortable handling multiple conversations while maintaining a friendly and professional tone. I understand the importance of quick responses, accurate information, and ensuring that customers feel supported. I can assist visitors with product questions, order status checks, and basic troubleshooting, and escalate issues when necessary. I am reliable, organized, and able to maintain chat logs and provide daily summaries as required. I am also willing to learn and quickly adapt to tools such as Zendesk, Intercom, or LiveChat. I would be glad to support your team and help provide a great experience for your customers. Best regards, Siddharth Raka
$4 USD trong 40 ngày
0,0
0,0

I have chat support and customer service experience working for Google Fiber, including handling chats with two customers simultaneously. I am also able to summarize daily interactions and identify recurring issues or opportunities for improvement. I am the concise, results-oriented representative you are looking for.
$4 USD trong 40 ngày
0,0
0,0

I believe my skills, experience and passion for this task. I am confident with my background in translation and writing. I am an English speaker.
$8 USD trong 60 ngày
0,0
0,0

Hello, I am an operations professional with 7+ years of experience handling customer processes, operational coordination, and CRM-based workflows. I’m comfortable managing customer queries, resolving issues, and escalating cases when required. I have strong attention to detail, fast typing skills, and can handle multiple chats while maintaining a friendly and professional tone. I can provide reliable coverage during business hours and ensure chats are properly logged and summarized. I can start immediately. Thank you.
$5 USD trong 40 ngày
0,0
0,0

Dear Hiring Manager, I am writing to express my interest in the Customer Service position. I have strong communication and problem-solving skills, and I am passionate about helping customers and ensuring they have a positive experience. I am organized, patient, and able to handle inquiries professionally while maintaining a friendly attitude. I would love the opportunity to contribute my skills to your team and help provide excellent service to your customers. Thank you for your time and consideration. Sincerely, Adebayo Rebecca
$5 USD trong 40 ngày
0,0
0,0

I have strong communication and typing skills, which help me respond to customers quickly and clearly. I am friendly, patient, and comfortable handling multiple chats while solving customer issues. I am also eager to learn your system and provide a positive experience for every customer.
$5 USD trong 36 ngày
0,0
0,0

Hello, I’m interested in the live chat agent position. I communicate clearly in English, type quickly, and can manage multiple chats while maintaining a friendly and professional tone. I can stay online during your business hours, respond within one minute, assist customers with product questions or order status, and properly escalate issues when needed. I’m reliable, organized, and ready to start immediately. Best regards, Philip
$5 USD trong 40 ngày
0,0
0,0

I run a digital-service business and need someone who can keep our social-media inbox clear, friendly, and helpful. Most incoming messages are pre-purchase questions, so you’ll focus on guiding prospects toward the right plan, clarifying features, and reassuring them about next steps. Here’s what I expect: • Respond promptly and professionally to every social-media chat. • Maintain a warm, solution-oriented tone that protects our brand reputation. • Track common questions and flag anything new or unusual so we can update our FAQs. • Escalate technical or payment issues to the internal team when needed, while keeping the customer informed. • Keep response templates organized and up to date in our shared workspace. You should be naturally patient, detail-minded, and comfortable multitasking in a fast digital environment. Reliable connectivity and the discipline to work remotely during agreed shifts are essential. If you have experience in social-media customer service for SaaS or other online services, tell me about it and share metrics or snapshots that highlight your impact. I’m excited to find someone who treats every chat as an opportunity to build trust and convert curious visitors into happy customers.
$5 USD trong 40 ngày
0,0
0,0

A.O.A ! I am a Chartered Accountant (CA) with hands on experience in customer service within the real estate sector . I'm comfortable handling live chat support , answering product inquiries , guiding prospects and resolving customer issues efficiently . My background has trained me to work with accuracy , professionalism and a client focused approach . I'm also experienced in multitasking , maintaining quick response time and ensuring that customer conversations are properly documented and escalated when needed . I'm confident , I can provide reliable coverage during business hours , maintain a friendly brand tone and deliver organized chat summaries and CRM updates as required . I am ready to start immediately and flexible in working hours . Looking forward to contribute with you, thanks
$5 USD trong 40 ngày
0,0
0,0

Hello, I would love to help manage your social media communication. I have experience handling customer inquiries through chat and online platforms, responding to messages, assisting customers with their questions, and ensuring they receive clear and friendly support. I’m responsive, detail-oriented, and understand the importance of maintaining a positive and professional tone when communicating with customers online. My focus is always to make sure customers feel heard while representing the brand well. I’m reliable, quick to learn, and ready to help improve engagement and customer experience on your social media. Looking forward to the opportunity to work with you. Best regards, Melati Hutamibisma
$4 USD trong 40 ngày
0,0
0,0

With nearly 8 years of live chat experience, I offer a blend of technical precision and empathetic service. My background includes troubleshooting for Apple, managing fintech inquiries for a major Jamaican banking wallet, and supporting the global Airbnb community. I am adept at resolving complex issues quickly while maintaining a professional, friendly tone. I’m ready to bring this expertise to your team and deliver exceptional support from day one. You can reach out to me via message to discuss this opportunity further. Best regards, Peter B.
$5 USD trong 40 ngày
0,0
0,0

I’m very interested in the Junior Live Chat Support position. I have 4 years of experience in customer service, including 1 year providing online support and 3 years in on person customer service roles. I’m comfortable assisting customers through live chat, answering questions, checking order status, providing basic troubleshooting, and guiding users toward the right product or solution. I’m also used to working in fast paced environments where quick responses, accuracy, and a friendly tone are important. I have a stable internet connection, use an Android device and PC, and I’m available for long term collaboration. I’m confident I can follow your processes, manage multiple chats efficiently, and help maintain a positive experience for customers.
$7 USD trong 40 ngày
0,0
0,0

Hello, I’d be happy to support your live-chat operations and ensure visitors receive fast, accurate, and friendly assistance throughout your business hours. My focus is always on maintaining a professional and helpful tone while responding quickly and managing multiple chats at once. I understand how important response time and customer experience are, and I’m confident I can keep the average first-response time well under one minute. Here is how I can support your requirements: • Provide consistent coverage during your local business hours • Respond to visitors quickly while maintaining accuracy and brand voice • Assist with order inquiries, product guidance, and basic troubleshooting • Escalate or tag complex issues to the appropriate internal team when needed • Properly tag chat transcripts and log them in your CRM at the end of the day • Deliver a clear daily summary highlighting recurring issues, customer feedback, and improvement opportunities I’m comfortable multitasking, typing quickly, and maintaining a positive experience even when handling multiple simultaneous chats. I’m also open to starting in a junior capacity and following your A-Z guidance to align perfectly with your workflow and expectations. I’d be glad to discuss your schedule, knowledge base, and tools so I can start supporting your customers as soon as possible. Looking forward to connecting. Best regards, Narayanan
$5 USD trong 40 ngày
0,0
0,0

Denpasar, Indonesia
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