
Đã đóng
Đã đăng vào
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too Deliverables I expect: • Continuous coverage during my local business hours (I’ll confirm the exact schedule once we connect) • Average first-response time under one minute • Chat transcripts properly tagged and logged in our CRM at day’s end • A concise daily summary highlighting recurring issues or opportunities for improvement If you’re comfortable multitasking, typing quickly, and keeping customers happy while juggling several simultaneous chats, we’ll be a great fit.
Mã dự án: 40287048
36 đề xuất
Dự án từ xa
Hoạt động 1 tháng trước
Thiết lập ngân sách và thời gian
Nhận thanh toán cho công việc
Phác thảo đề xuất của bạn
Miễn phí đăng ký và cháo giá cho công việc
36 freelancer chào giá trung bình $11 USD/giờ cho công việc này

Hi, I have experience assisting with live chat support, customer inquiries, and CRM logging, ensuring quick responses while maintaining a friendly and professional tone. I’m comfortable working with platforms such as Zendesk Chat, Intercom, Zohodesk, and Freshdesk, handling order status checks, guiding customers to the right products, and escalating issues when needed. Do you already have a knowledge base or standard response templates prepared for common customer questions? Also, how many simultaneous chats do you typically expect the agent to handle during busy periods? Can you please send me a message to discuss this in detail? PS: This is an ideal project for my capabilities. I'm online at the moment (mobile app), feel free to initiate a chat, we can discuss further regarding your project. Regards, George
$8 USD trong 40 ngày
3,4
3,4

Hello, I can serve as your English-speaking chat agent, providing real-time support to visitors during your business hours. I have experience using live-chat tools like Zendesk Chat, Intercom, and LiveChat, so I can quickly adapt to your system and start assisting customers immediately. I prioritize speed, accuracy, and a friendly tone that reflects your brand. I will handle order inquiries, basic troubleshooting, and guide prospects effectively, escalating issues when necessary so no customer feels neglected. All chats will be properly tagged and logged, and I will provide a concise daily summary of recurring questions or improvement opportunities. I’m ready to start and maintain consistent, reliable coverage. Best regards, Shabahat Habib
$12 USD trong 40 ngày
3,5
3,5

Hi Thanks for sharing your work I’m very interested in this role. I have over 3 years of experience in telemarketing, customer service, and chat support, including using tools like Zendesk. I have also handled customer inquiries on Facebook Marketplace, so I understand how to manage different queries and explain things clearly. I’m confident in providing friendly, professional, and helpful support to your users, and I’m committed to keeping them happy. I would like to discuss further and show how I can contribute to your platform. Thank you, Maryam
$12 USD trong 40 ngày
2,7
2,7

Hello, I am an English speaking virtual assistant with experience in customer support and live chat communication. I can greet visitors, answer product questions, check order status, and guide customers to the right product while maintaining a friendly and professional tone. I am comfortable managing multiple chats at once while keeping response times fast and accurate. I am also familiar with support tools like Zendesk and similar platforms, and I keep chat records organized with clear daily summaries. Kind regards.
$10 USD trong 40 ngày
0,8
0,8

I have handled ielts course in my ex job, So I have enough knowledge regarding English Have the both customer service and sales experience
$12 USD trong 40 ngày
0,0
0,0

I can provide dedicated live chat support for your platform, ensuring every customer inquiry is handled with professional clarity and a helpful, patient tone. I will focus on maintaining rapid response times and following your specific brand guidelines to resolve issues efficiently and boost overall user satisfaction. You can expect consistent, reliable communication and a proactive approach to managing multiple chats simultaneously without compromising on the quality of the interaction.
$12 USD trong 40 ngày
0,0
0,0

Hi, I am Katching Murh a customer support professional.I am an English native and I speak French too. I have experience in remote collaboration and digital tools. Over the years my role has been to provide clear communication, problem solving, support to both technical and administrative challenges. I can work under pressure while maintaining a professional tone, solving multiple inquiries with calm. I am excited about this role and do look forward to working with your team in providing quality customer support Thank you Katching Murh
$12 USD trong 40 ngày
0,0
0,0

I am a graduate student with good English speaking and so hardworking towards my work. You can just give me a chance to prove myself
$12 USD trong 40 ngày
0,0
0,0

Hello, I’m very interested in this opportunity. Although I don’t yet have direct professional experience with live-chat platforms like Zendesk Chat, Intercom, or LiveChat, I am a fast learner and very comfortable working with new tools and systems. With the A-Z guidance you mentioned, I’m confident I can quickly adapt and become productive. I have strong English communication and writing skills, which helps me maintain a clear, professional, and friendly tone when interacting with customers. I’m also very organized and attentive to detail, so keeping chat transcripts properly tagged, logging information in CRM systems, and preparing daily summaries will not be a problem for me. I am comfortable multitasking and can manage multiple conversations while ensuring customers feel heard and supported. My priority will always be quick responses, accurate information, and making sure customers never feel ignored. If an issue requires escalation, I will follow the proper process and communicate clearly with the internal team. I’m currently starting my freelancing journey and looking for a long-term opportunity where I can grow, contribute consistently, and build trust through reliable work. I take responsibility, punctuality, and communication very seriously. Thank you for considering my proposal. I would be happy to learn your workflow and start supporting your customers effectively. Best regards,
$11 USD trong 40 ngày
0,0
0,0

Hello, I’d be glad to assist you with live chat customer support. With my background in customer support and virtual assistance, I am experienced in managing client interactions, resolving issues quickly, and maintaining a friendly and professional tone. I am comfortable multitasking, typing quickly, and handling several conversations at the same time while ensuring every customer receives clear and helpful support. I have experience with live chat tools such as Freshdesk, Zendesk, Intercom and LiveChat, and I understand the importance of providing fast, accurate responses that align with a company’s brand voice. Keeping customers satisfied while responding efficiently is always my priority. I am organized, reliable and detail-oriented which helps me properly tag conversations, log chat transcripts in CRM systems, and keep support workflows well structured. I can also provide concise daily summaries highlighting recurring questions or potential improvements. Responsiveness is very important to me. I am comfortable maintaining fast response times and managing multiple chats while ensuring each customer feels heard and supported. I am based in the Paris time zone but I am flexible and able to adapt my schedule to your business hours if needed. I’d be happy to discuss how I can support your team and contribute to a positive customer experience.
$15 USD trong 40 ngày
0,0
0,0

I am s Data Entry worker. I can do copy paste work Excel data entry, typing, and PDF to word conversion. I always complete my work accurately and on time
$12 USD trong 40 ngày
0,0
0,0

Hello, I’m an experienced customer support professional currently working with Octotasker, handling live chat and appointment-setting tasks. I have strong typing skills and a friendly, patient approach, keeping responses accurate and aligned with the brand voice. I quickly learn new platforms and follow SOPs closely, ensuring all chat transcripts are logged and daily summaries highlight recurring questions or improvement opportunities. I am available during standard business hours, respond promptly, and take pride in keeping customers happy while resolving issues or escalating when needed. I’d love to help your team provide a seamless, professional live-chat experience. Thank you for considering my application.
$14 USD trong 40 ngày
0,0
0,0

A professional with over 10 years of experience in customer service for international companies in the United States, Canada, and the United Kingdom. I have a strong background in call center environments, with intensive training in Venezuela, which has allowed me to develop effective communication skills, objection handling, and problem-solving abilities in multicultural contexts. I also have 3 years of experience in data collection and analysis in the pharmaceutical sector for a UK-based company, which has given me an analytical and detail-oriented perspective. I have worked in sales and academic advising for international universities, including student enrollment in online university programs (ISEP - Spain and Atlantic International University - USA), which has allowed me to acquire extensive knowledge of educational processes, administrative management, and student support. Key Competencies: Multilingual customer service (English and Spanish) Consultative selling and academic advising Data collection and analysis Effective and persuasive communication Remote work and CRM management Adaptability to international environments Immediate availability
$8 USD trong 80 ngày
0,0
0,0

Hello, I have experience in customer service and communication with clients. I can handle messages and support customers professionally. I am reliable and available to start immediately. Looking forward to working with you.
$12 USD trong 40 ngày
0,0
0,0

Customer support and satisfaction has always been a part of my job from the past 10 years. I always believe no one is 100% top at any thing, however, learning while you work and keeping your customers engaged all the time makes them return again and again and build a strong relationship that helps businesses grow further. I would be more than glad to discuss over a chat and close the deal. Thank you!!
$12 USD trong 40 ngày
0,0
0,0

As an experienced and dedicated professional in data management, I understand the importance of speed, accuracy, and effective multitasking in providing live chat support. With my 24/7 availability and extensive knowledge of various data-related tasks, I can guarantee prompt and accurate responses while maintaining a friendly tone crucial for reflecting your brand's voice. I'm already familiar with tools such as Zendesk Chat, Intercom, and LiveChat, so I can hit the ground running from our first day together. In addition to my proficient data management skills, my strong sense of time management and typing abilities further complement my expertise in customer service. I consistently strive to deliver rapid first responses, ensuring that no query ever goes unanswered for more than a minute. Moreover, by accurately logging all chat transcripts into your CRM at the end of each day and providing you with a concise daily summary of notable issues or potential improvements, I can help enhance your overall customer experience. My specialization in web research and lead generation further strengthens my ability to offer A-Z guidance to customers by consistently staying up-to-date with product information that assist during chats. With me on your team, you can rest assured that no question will go unanswered or unresolved, ensuring every customer feels valued and attended to throughout their journey with us. Let's team up to build a better customer support experience!
$9 USD trong 40 ngày
0,0
0,0

I am a highly proficient English-speaking agent with extensive experience managing high-volume live chat environments. I focus on maintaining a "zero-friction" customer experience—ensuring visitors feel heard immediately while receiving accurate, brand-aligned solutions.
$8,50 USD trong 40 ngày
0,0
0,0

Hello, I’d be happy to support your live-chat operations and provide friendly, fast, and accurate assistance during your business hours. I’m comfortable handling multiple chats at once, guiding customers with order status checks, troubleshooting basic issues, and recommending the right products. I’m also familiar with live-chat tools like Zendesk Chat, Intercom, and Live-Chat, ensuring smooth communication and proper tagging of transcripts in your CRM. You can expect quick response times, professional customer interactions, and clear daily summaries highlighting recurring issues and improvement opportunities. I’m ready to start and deliver reliable chat support for your team.
$12 USD trong 40 ngày
0,0
0,0

"I'm a great fit because I'm fluent in English, love connecting with people, and I'm quick to solve problems." Because it's what am best at
$12 USD trong 40 ngày
0,0
0,0

Hello I carefully read your project description and understand that you need a reliable live chat support agent who can respond quickly and maintain a friendly tone with customers. I am comfortable communicating in English and handling multiple chats while providing accurate information and resolving customer questions efficiently. I can follow instructions, use knowledge bases, and escalate issues to the appropriate team when needed. I am available during your business hours and can ensure fast response times while keeping conversations professional and helpful. I would be happy to assist your customers and maintain a smooth support experience. Thank you Pavan
$9 USD trong 30 ngày
0,0
0,0

Nairobi, Kenya
Thành viên từ thg 3 3, 2026
$2-8 USD/ giờ
$10-30 USD
$15-25 USD/ giờ
$15-25 USD/ giờ
₹600-2000 INR
₹12500-37500 INR
₹100-400 INR/ giờ
$8-15 USD/ giờ
$250-750 USD
₹100-400 INR/ giờ
$1500-3000 USD
₹12500-37500 INR
₹750-1250 INR/ giờ
$2-8 USD/ giờ
£18-36 GBP/ giờ
₹12500-37500 INR
₹600-1500 INR
₹12500-37500 INR
₹12500-37500 INR
£20-250 GBP