Need helpdesk ticketing support and customer support in a 24/7 environment. Team need to acknowledge incoming tickets and respond to customer within set SLA time. Need to further work on the ticket engaging various internal teams to get the ticket to resolution. Tickets will be for server and network hardware replacement mostly in datacenters around the globe. Technical teams available to assist and provide hardware replacement service in different locations.
38 freelancer chào giá trung bình₹10184 cho công việc này
Hi Team, I have 10years experience in IT support ( desktop , laptop, network & cctv )and ticketing support and customer support. I’m ready to work with you
Accomplished Salesforce Administrator with +3 years' of experience as an Salesforce Administrator and Developer ,IT Support Specialist . Excellent analytical, problem solving, Data Loader, and Customization skills.
I can complete the give work in 6-7days with 100% accuracy. If give opportunity i will prove my self and would love to continue and work long term.
I'm good in communication skills, easily convince to customer. Hard and smart working, good strength of working with team strong ability work creative and determination.