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Occasional Software Support

We're looking for a part time software support tech to cover email and phone during staff absences. This will involve the first two weeks of October, 2017 to begin with so the best candidate would need to be a fast learner. This would be level 1 support, answering questions about how to use the system. Generally speaking, the amount of support calls we get are very few. Must be USA based, preferably northeast and ideally in New Hampshire.

The system is written in java with a MySQL database.

This is not a "scripted response" type of support project. The ideal candidate will posses technical skills that enable them to respond without the use of scripted responses.

Kĩ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng, Hỗ trợ kĩ thuật

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Về Bên Thuê:
( 0 nhận xét ) Canaan, United States

ID dự án: #15094611

6 freelancer chào giá trung bình$1084 cho công việc này

jkaranm

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amber12345

15 years of experience in customer support, telemarketing and lead generation support. Relevant Skills and Experience Customer Support, Lead Generation and Virtual Support Proposed Milestones $1250 USD - For 20 days Thêm

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chyconsl

Hi, I have read and understood the project guideline. It's my pleasure to come across your project which suits my years of work experience & competency. Please send a message let's discuss further. Relevant Skills an Thêm

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JSFL30

I am U.S. Citizen staying in India. I am excellent communication skills in English and have YEARS of Experience in customer support face2face, chat, email as well as on the phone. I'm a quick learner Relevant Skills a Thêm

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nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Relevant Skills and Experience • Track record of providing effective and efficient a Thêm

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