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Phone call quality monitoring project

We are looking for English speaking freelancers to act as our "prospective Client" and test the quality of phone call responses from our customer support / front-desk team.

We will provide a checklist of items to observe during the phone call. The testers should carefully observe the items mentioned in the checklist, complete it and send back the report to us every week and on-demand (within the next 24 hrs).

We require the freelancers to make at least 15 phone calls in a week (including weekends and public holidays) to the service number we provide.

The calls have to made at random time zones (if possible also from different country phone numbers) with more emphasis on - before and after Singapore business hours.

The freelancers will bear the costs of the phone calls.

Please submit your quotation, if interested.

Kĩ năng: Hỗ trợ khách hàng, Trợ lí trực tuyến, Hỗ trợ điện thoại, VoIP, Chăm sóc khách hàng

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Về Bên Thuê:
( 0 nhận xét ) United States

ID dự án: #31634548

17 freelancer chào giá trung bình $18/giờ cho công việc này

Realtech7777

Hello there, I understand that you are looking for someone to check the call quality by acting as prospective client. I think I am good fit for this because I have 10+ years of experience in customer support and sale Thêm

$20 USD / giờ
(15 Nhận xét)
3.9
(0 Nhận xét)
0.0
sathyanarayana15

I am offering my services on short [login to view URL] Skills and Experience please consider me and give me a chance to impress you by my Quality services

$15 USD / giờ
(0 Nhận xét)
0.0
AnthonyBanks

im a customer service agent, technician in systems and currently studying an international business administration degree in Colombia. I have work experience, Im proactive and i really love what i do, i been working as Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
consultantakash

Hello Dear Concern, I have read your requirement and interested to work for this project. I am mostly available on EST time zone but I can manage to work in any timezone as you have mentioned before or after Singapor Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
cnwaorie3

Dear Recruiter, I am interested. I am very observant and I have experience in customer support, as such I know exactly what to look out for, with your guidance on what you want. As a freelancer I get contracts to Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
sonalchawla3

Honestly, I possess all the skills and experience that you're looking for. I'm pretty confident that I am the best candidate for this job role. It's not just my background in the past projects, but also my people skill Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
FranciscaHilton

Dear Hiring Manager, I wish to apply for the Virtual/Administrative Assistant job opening recently discovered on UpWork. My work experience in online customer care, sales, troubleshooting, email support, will enable Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
sarangwarad

Hi! I am offering my services on short notice. Relevant Skills and Experience. Please consider me and give me a chance to impress you by my quality services.

$15 USD / giờ
(0 Nhận xét)
0.0
TaiPurity

Hello dear client, I can make the phone calls using different phone numbers I have like 3 phone numbers.I am also a native english speaker so communication will not be a problem. I will bear the cost of the calls and w Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
gloriaastriany

i have excellent administrative skills which I believe are indispensable in this project. In addition, I also really enjoy working freelance and flexible which i certainly needed in this project.

$20 USD / giờ
(0 Nhận xét)
0.0
ellamariecruz176

Hi there, I understand you're looking for a qualified candidate for your project. We have hundreds of skilled staff available for you to hire right now. - You work with staff directly and pay as low as $3+/hr or by c Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
dottywere

Hello, Congratulations on this project, which is a good way to measure what kind of experience your clients are receiving. It is particularly interesting for me because my work experience has been on the other side as Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
rdelacruz11

Hi! Good day to you! I find your job post straightforward, extremely enticing and something that I can definitely deliver on. I am a decorated Sales person that has taken different accounts and campaigns for years on e Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
RomiaN98

Have been working as a customer care and sales agent in Vodafone UK which is well known for its strict standards of customer happiness not only satisfaction. I showed a remarkable performance in all my targets and some Thêm

$18 USD / giờ
(0 Nhận xét)
0.0
uy930513

I have a short experience in customer service line when I was in Korea. I am not sure of nature of business of the business but I am thrilled to try this task. I don't mind bearing cost of phone bills. I will do my bes Thêm

$18 USD / giờ
(0 Nhận xét)
0.0
davidkhokhar

Hi, I've been working in a call center for the past three years and have extensive expertise dealing with a variety of customers remotely. I'm presently operating a call center and as you stated, "the freelancers will Thêm

$20 USD / giờ
(0 Nhận xét)
0.0