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Virtual Assistant Needed to Contact U.S. Technical Support I need an English-speaking Virtual Assistant to handle a specific phone-based administrative task in the United States. The first assignment is to contact the technical support department for a dental X-ray equipment provider on behalf of a dental office in Florida. The assistant will need to: • Call the company’s U.S. technical support department • Explain that the dental office needs assistance with its equipment • Identify the correct support process or department • Gather the information required to proceed • Schedule a service call or appointment if appropriate • Follow up by phone or email if necessary • Send me a concise written summary of what was resolved and any next steps This first assignment is expected to require approximately one hour of work. Preferred rate: US$2.50–3.00 per hour. If this first task goes well, I expect to have additional similar assignments every month involving phone calls, appointment scheduling, follow-ups and general business support in the United States. My preference is to build a long-term working relationship with one reliable assistant. Please confirm: 1. Your hourly rate 2. That you accept short, on-demand assignments 3. Your experience making professional phone calls to U.S. companies 4. Your availability to start
Project ID: 40687530
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26 freelancers are bidding on average $4 USD/hour for this job

Hello There, Thank you for sharing the details. We can support you with administrative and virtual assistant tasks related to scheduling, email follow-ups, documentation, information gathering, and preparing concise written updates. Our team can assist with Email communication with U.S. companies, Appointment and service scheduling through email or online portals, Follow-ups and status tracking, Gathering required support information, Preparing clear summaries and next-step reports, General recurring administrative support Please note that making and receiving phone calls is not included in our service scope, so we would only be able to assist with the non-call portions of this assignment. We typically work on an hourly basis and are available Monday to Saturday, 9:30 AM–6:00 PM IST. We are also open to short, on-demand assignments and ongoing monthly support. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$8 USD in 40 days
5.7
5.7

Hi, I can handle professional U.S. business calls and follow-ups reliably and provide clear updates after each assignment. • Hourly Rate: $4.00/hour • Available for short, on-demand assignments • Experienced in calling U.S. companies, handling inquiries, scheduling, and follow-ups • Comfortable speaking clearly and professionally with technical support teams • Will document the outcome, required next steps, and any follow-up needed • Available to start immediately and interested in a long-term working relationship.
$4 USD in 40 days
3.9
3.9

Hello, I’d be happy to assist with this task and potentially support you on a long-term basis. I have experience handling professional phone calls, communicating with businesses, scheduling appointments, following up, and documenting outcomes clearly. I’m comfortable speaking with U.S. companies and can represent your client professionally while making sure I gather all the necessary information and next steps. 1. Hourly rate: $3/hour 2. Short on-demand assignments: Yes, I’m comfortable with this. 3. U.S. business calls: I’m experienced in making professional calls and communicating with U.S.-based businesses. 4. Availability: Available to start immediately. I’m reliable, detail-oriented, and will provide a concise summary after each assignment.
$3 USD in 40 days
3.8
3.8

Hello! I can help you with managing calls. With 10 years of experience in virtual assistance and customer support, I am well-equipped to handle the specific needs of your project. Having handled numerous administrative tasks, I have honed my skills in communication and organization, allowing me to navigate complex phone calls smoothly. I am available to start immediately. I've dealt with similar situations before, establishing effective lines of communication that ensure resolutions to technical issues are achieved promptly. Apart from my extensive skill set, my dedication has always been towards offering efficient, quality work within agreed timelines. My familiarity with Microsoft Excel and Google Spreadsheets ensures that any information I gather or relay will be managed accurately and efficiently. Furthermore, being multilingual enables me to effectively communicate with diverse individuals in a professional manner. The rate I propose is $2 per hour, which I believe is fair for the skills and professionalism I bring to the table. I am more than willing to take up short on-demand assignments like the one you have described and my schedule is flexible for an immediate start. Having a long-term perspective for all my projects, building a trustworthy relationship with clients like yourself is always my top priority. Choose me, and together let's turn your challenges into achievements!
$2 USD in 40 days
4.0
4.0

Hello I came across your project Reliable English-Speaking Virtual Assistant -- 2 and would love to assist as your Virtual Assistant. Key Features: • Administrative Tasks • Email Handling • Calendar Scheduling • Appointment Booking • Customer Service • CRM Updates • Data Entry • Lead Generation • Web Research • Data Collection • Spreadsheet Management • Documentation • Task Tracking • File Management • Business Support I can provide dependable support while ensuring tasks are completed accurately and on time. Best Regards, Naseeb A.
$10 USD in 20 days
0.4
0.4

Hi there, I am ready to handle this call for your Florida dental office. I am fluent in English, highly detailed, and eager to help. Answers to your confirmations: - Hourly Rate: $3.00/hr. - On-Demand: Yes, I am 100% comfortable with short, ad-hoc tasks. - U.S. Calling Experience: While this will be my first professional call to a U.S. entity, my English is fluent and clear. I am a natural communicator, and I will use a prepared script to ensure total professionalism on the line. - Availability: Immediate. I live in Indonesia, so the Florida business day fits perfectly into my evening hours when I am fully awake and alert. How I will handle the task: - Preparation: I will review the equipment issue details with you first so I know exactly what to ask. - Execution: I will navigate their phone menu, locate the correct support department, and gather scheduling options. - Summary: You will receive a clean, bulleted written report of the resolution and next steps immediately after the call. I want to build a long-term partnership and am ready to start this first hour today. Best regards, Siti
$2.85 USD in 30 days
0.5
0.5

Hello there, I’d be happy to support you with this task and build a long-term working relationship. 1. Hourly rate: $3/hour 2. Short assignments: Yes, I’m comfortable with short, on-demand assignments and can also support recurring tasks each month. 3. U.S. phone calls: I’m comfortable making professional calls to U.S. companies, speaking clearly with support teams, explaining the reason for the call, gathering the required information, scheduling appointments, and following up when needed. I’m also comfortable documenting the outcome clearly afterward. 4. Availability: I’m available to start immediately. For this first assignment, I can contact the technical support department, find the correct process, arrange a service appointment if required, and provide you with a concise summary of the call and next steps. I’m reliable, organized, and comfortable handling administrative tasks that require clear communication and follow-through. Best regards, Lyn
$3 USD in 40 days
0.0
0.0

Hello i am interested in your project i can work out an English-speaking Virtual Assistant to handle a specific phone-based administrative task in the United State
$5 USD in 40 days
0.0
0.0

I am a perfect fit for your project. I will contact the U.S. technical support team for your Florida dental office, handle the X-ray equipment issue, schedule the service appointment, and provide a clear written summary. My rate is $3.00 per hour, I accept short on-demand tasks, and I am available to start immediately. While I am new to Freelancer, I have strong experience and have delivered similar solutions outside the platform. I offer a free consultation to review the contact details and technical specs before making the call. I would love to chat more about your project! Regards, Sonny Dube
$5 USD in 7 days
0.0
0.0

Dear Hiring Manager, I’m interested in joining your team as a Reliable English-Speaking Virtual Assistant. I bring 4+ years of remote customer support experience, supporting customers across SaaS, e-commerce, insurance, and technology environments. I have hands-on experience handling email, chat, and ticket support, resolving customer issues, following up on requests, processing order and delivery inquiries, escalating complex issues, and maintaining a professional and empathetic customer experience. I’m also experienced with Zendesk, Freshdesk, HubSpot, Gorgias, Shopify, Gmail, Outlook, Slack, Microsoft Teams, and Microsoft 365. My technical support background allows me to troubleshoot issues effectively and explain solutions clearly to customers. What you can expect from me: • Fast and professional customer responses • Excellent written communication • Patience and empathy with customers • Accurate ticket and CRM management • Strong problem-solving skills • Ability to follow SOPs and workflows • Reliable and independent remote work • Quick learning of new tools and products I’m ready to become a dependable extension of your support team and help deliver an excellent customer experience. I’d be happy to discuss your support process and how I can contribute. Best regards, Oladayo Olaogun
$3 USD in 40 days
0.0
0.0

Worked with Bank of India as a Customer support Team L3. Available to worked immediately 4 Dollar/Hour
$4 USD in 40 days
0.0
0.0

Hi, I’m available to start immediately and would be happy to assist with this assignment at US$3/hour. I’m comfortable with short, on-demand assignments and can work around U.S. business hours when required. My background includes professional communication, coordination, email handling, follow-ups, and working with clients and business stakeholders. While my core professional experience has been in marketing and operations rather than dedicated U.S. telephone support, I am confident handling professional business conversations in English and following a clear process accurately. For this assignment, I can contact the technical support team, clearly explain the dental office’s requirement, identify the appropriate next steps, collect all necessary information, schedule a service call if required, follow up, and provide you with a concise written summary afterward. I’m also interested in supporting you with similar ongoing administrative assignments if the first task goes well. I can start immediately. Regards, Clyde R
$3 USD in 40 days
0.0
0.0

I am a hardworking and responsible individual with good communication skills and a positive attitude. I am interested in customer support and enjoy helping people by understanding their concerns and providing suitable solutions. I can communicate politely with customers, handle queries patiently, and learn new processes quickly. I am comfortable working with smartphones, computers, and online platforms. I am a quick learner, punctual, and committed to completing my responsibilities on time. I am looking for an opportunity where I can use my communication skills, gain valuable experience, and provide a good customer experience while growing professionally.
$3 USD in 40 days
0.0
0.0

I have 15 years of experience in handling multiple projects in US and Europe. which also includes conversations with customers and end users
$5 USD in 40 days
0.0
0.0

Hi, I'm a 200 level Geology student at the University of Port Harcourt. I'm a good English speaker and I communicate well with people. I'm also comfortable using a computer, following instructions, doing research, and handling tasks online. I'm responsible with my time and I always try to make sure the work I'm given is done properly and on time. I'd be glad to work with you as a virtual assistant and I'm available to start as soon as possible.
$5 USD in 40 days
0.0
0.0

Hello, I’d be happy to assist with this assignment and build a long-term working relationship with you. I have 8+ years of experience in the dental industry, including insurance verification, administrative support, claim follow-up, and professional communication with U.S. dental offices and insurance companies. I am comfortable making professional phone calls to U.S. companies, speaking with support departments, gathering the required information, scheduling appointments, and providing clear follow-up summaries. I am available for short, on-demand assignments and can start immediately. I’m also comfortable handling recurring phone calls, appointment scheduling, email follow-ups, and general administrative tasks. My hourly rate is $3.00/hour, and I would be glad to demonstrate my reliability and communication skills with this first assignment. I look forward to working with you long-term. Best regards, Kris Peters
$8 USD in 40 days
0.0
0.0

Hello, I can help with this assignment and I’m comfortable handling short, on-demand phone tasks like this one. I speak English, I’m available to start, and I’m happy to work on recurring U.S.-based support calls when needed. For your first task, I would call the U.S. technical support department, explain the situation clearly on behalf of the dental office, identify the correct support process, gather the required information, and schedule a service call or appointment if needed. If anything falls outside the script, I’ll collect the details carefully and send you a concise update by email or Slack. I understand how important it is to sound professional on the phone, stay organized, and keep the client informed. I also understand that time-zone handling, accurate notes, and clear follow-up matter just as much as the call itself. Hourly rate:$2 Availability: I accept short, on-demand assignments and I’m available to start immediately. Experience: I have experience making professional calls to U.S. companies, handling follow-ups, and managing administrative support tasks. If selected, I’ll approach this as a long-term working relationship and keep communication clear, reliable, and consistent. Best regards, Jacob salumu
$2 USD in 50 days
0.0
0.0

Hello, I would be happy to assist with this task. I can make professional phone calls, communicate clearly in English, speak with the correct U.S. technical support department, gather the required information, and provide you with a concise written summary of the outcome and next steps. I am comfortable with short, on-demand assignments and can also handle follow-ups by phone or email when needed. My rate is $3.00/hour, and I am available to start immediately. I would be glad to complete the first assignment carefully and build a reliable long-term working relationship with you. Thank you for considering my bid.
$3 USD in 40 days
0.0
0.0

Hello, I am interested in your Reliable English project. I am a careful and hardworking freelancer from Nigeria. I have good English communication skills, fast typing, and I pay close attention to detail. I can handle data entry, typing, and admin tasks accurately and on time. I am available 40 hours per week and I respond to messages quickly. I am ready to start immediately and deliver quality work for you. Thank you for your consideration. Best regards, Alhassan
$5 USD in 40 days
0.0
0.0

Fortaleza, Brazil
Member since Oct 14, 2022
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