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Social Media Management and Customer Support [ongoing opportunity]

This position is for Social Media and Customer Support for two brands. The first brand is an e-commerce and interior design company and the second brand is an online coaching and community brand. The founders of each brand work together, so one employee to split between the two of them will be best. The business owners are both Spanish and will have customers in English and Spanish and therefore a bilingual candidate is best.

Here are the job responsibilities:

Customer Support

1. Answer customer support emails in a timely manner based on direction given from the team.

2. Build customer support resources and processes to improve efficiency of department.

3. Report back to business owners weekly on the issues solved for that week.

Social Media

1. Post original content based on images and brand direction given to you by business owners.

2. Curate relevant content based on brand colors, message, and other details.

3. Respond to followers who engage with the brand.

4. Reach out to prospects who fit ideal client avatar in order to drive engagement.

Opportunity for Advancement:

The business owners for this position are very loyal and successful people. There is a lot of opportunity to grow within these organizations and take on a leadership role. If you succeed in this position you will have opportunity to increase your pay and your responsibility within their businesses.

Kĩ năng: Hỗ trợ khách hàng, Xử lý email, Social Media Management, Tiếng Tây Ban Nha, Tiếng Anh (Mỹ)

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Về Bên Thuê:
( 0 nhận xét ) Atlanta, United States

ID dự án: #29930062

39 freelancer chào giá trung bình $11/giờ cho công việc này

benni25

Hello, Thank you for checking our proposal. Warm Greetings, We are Benni Translation Services! We are offering professional and perfect translation for 15 years. High quality Output delivered in your required forma Thêm

$50 USD / giờ
(383 Nhận xét)
7.1
(14 Nhận xét)
6.3
Ekeh47

Hello, I just came across your job post and have read the description. I believe have the required skill set for this position. I'm an experienced virtual assistant with over 4 years of experience in customer support Thêm

$8 USD / giờ
(4 Nhận xét)
5.4
dharamjeetwhiz

Warm greeting of the day!!! I'm interested in your project. I have 10+ years experience in Social media marketing ,Facebook, twitter,Instagram&Youtube etc. I have gone from your project description. So I am ready to s Thêm

$8 USD / giờ
(3 Nhận xét)
4.9
emmanuelolapade2

Hello, I read your project description and I understand that you need a customer support representative. I am fit for this position. I am a polished, professional customer service rep offering: • An unwavering co Thêm

$6 USD / giờ
(7 Nhận xét)
4.6
(7 Nhận xét)
4.6
(15 Nhận xét)
4.3
sge59b80919e35e1

Hi there.! - I will do all these tasks efficiently. 1. Answer customer support emails in a timely manner based on direction given from the team. 2. Build customer support resources and processes to improve efficiency Thêm

$8 USD / giờ
(3 Nhận xét)
3.3
digitalmarketerm

Thank you for sharing your project requirement with us.I am specialized 5 years + in social media marketing like * Facebook Marketing * Instagram Marketing * Twitter Marketing * LinkedIn * Create and Manage Business Thêm

$8 USD / giờ
(3 Nhận xét)
2.9
(1 Nhận xét)
0.9
aihikariph

Hi, I'm a social media graphic designer and an eCommerce virtual assistant, customer service is my expertise. My more than 7 years in diverse project in different eCommerce made me a competent virtual assistant. I b Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
dilkholaparvez

Hello there, I would like to apply. But, I don't speak in Spanish. English is my second language and I am good at English written and verbal. If it works for you, please ping me so I can show you my potentialities a Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
marlontabora20

Hi, I wanna apply for this great opportunity, I’m bilingual, I learn fast, I’m loyal and I’m a perfectionist. I’m studying Graphic Design and I want to put in practice what I know so far!!

$5 USD / giờ
(0 Nhận xét)
0.0
krnarora196

i do have experience of 1.3 years in social media management as well as seo and will be able to give results as soon as possible

$9 USD / giờ
(0 Nhận xét)
0.0
Pamelaesp

Buenas tardes, soy Designer de Interiores, mi idioma nativo es el español, vivo hace 21 años en Rio de Janeiro por el cual Portugués es mi segundo idioma. Me encantaria hacer parte de este proyecto.

$5 USD / giờ
(0 Nhận xét)
0.0
jenesiared07

Hi there, Hope you're having a great day! Your search stops here - WITH ME. Instead of perusing lengthy proposals and wasting your time - HIRE ME. I am an expert with admin & social media job for years. I am tech-s Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
paolamluna

I've worked with entrepreneurs before, helping them with their brands and giving them the opportunity to grow and attract new customers, creating creative and useful content.

$5 USD / giờ
(0 Nhận xét)
0.0
Swiscoms

Hi, We have a team for Search Engine Optimization profession who will work with you to deliver ranking and results. We provide Social Media linking, email marketing , on-page, of page optimization service along with Thêm

$120 USD / giờ
(0 Nhận xét)
0.0
ahsananik345

Hi, I am interested in your project. I have experience working in customer support in a leading telecommunication company of our country for 2 years. In my office, I am responsible for email handling and social media Thêm

$4 USD / giờ
(0 Nhận xét)
0.0
MarciaC20

Spanish is my mother tongue and I am fluent in English after studying and working in the US. I will be happy to do translations and respond in a timely and friendly manner to your customers.

$13 USD / giờ
(0 Nhận xét)
0.0