I'm looking for an IT support agent for my point of sale software for restaurants. The tasks include technical troubleshooting, software installation, updates, and setup (like products menu, printer configuration, etc).
Key Requirements:
- Availability at least 5 days a week, preferably between 9am and 10pm CET.
- Tasks include technical troubleshooting, software installation, updates, and setup (like products menu, printer, etc).
- Communication via Email and Live chat. Phone support maybe later
- Good knowledge of English (verbal and written)
Ideal Skills:
- Basic IT troubleshooting skills.
- Familiarity with software installation and updates.
- Good communication skills for user guidance.
Experience:
- Entry-level / medium-level experience is preferred.
I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
€6 EUR in 40 days
5.0
(3 reviews)
3.8
3.8
12 freelancers are bidding on average €13 EUR/hour for this job
Dear sir,
We’re excited to offer IT support for your point of sale software. services include:
Technical Troubleshooting
Software Installation & Updates
System Setup (product menus, printers, etc.)
Availability: 5 days a week, 9 AM - 10 PM CET.
Communication: Email and live chat, with phone support available later.
We bring strong IT troubleshooting skills, experience with POS systems, and clear communication in English. We’re confident we can keep your system running smoothly.
Looking forward to working with you!
Best regards,
Roksana.
Hello, I am an experienced IT support professional with a strong background in point of sale software for restaurants. I can provide reliable technical troubleshooting, software installation, updates, and setup, and am available 5 days a week during your preferred hours (9am-10pm CET). With excellent English communication skills, I’ll ensure smooth interactions via email and live chat, and I'm ready to assist you in keeping your POS system running seamlessly.
Hi Sir
We provide support to retaildaddy software for installation, troubleshooting , cionfigurations,etc . We have domain knowledge of day to day challenges to POS insallation. I will also help develop SOPs for the same. I am available at the stated timing
Regards
I believe I am the perfect candidate for the IT Support Agent position. With my thorough grasp of software installation and updates combined with basic IT troubleshooting proficiency, I am confident in my ability to provide you with top-notch support. Bank on my extensive knowledge in cloud technology and effective usage of latest tools to deliver efficient and reliable solutions for any issues that may arise in your POS software.
Not only will I devote myself to technical troubleshooting, software installation, updates, and set up, but I will also ensure dynamic communication throughout the project. My strong command of written and verbal English, coupled with substantial experience working remotely and providing excellent customer service, equips me with the necessary skills to guide your users effectively via Email and Live Chat.
My flexible availability for a minimum of 5 days a week definitely aligns with your company's requirements; working from 9am to 10pm CET is not an issue at all. As a seasoned software engineer ranked #11019 among freelancers (Top 0.03%), I know the importance of maintaining promptness and productiveness, and I assure you that meeting deadlines is a strength of mine. Therefore, as an IT Support Agent, partnering with me means obtaining a dedicated professional committed to providing seamless services that boost your business operations.
With my name being Asad Ur, and I'm offering you not just experience but dedicated services. My rich IT support background perfectly places me to become your IT support agent for your point-of-sale software. Having navigated through both entry-level and medium-levels professionally , I've garnered enticing skills in software installation, troubleshooting, updates, and a keen understanding of term and issues you have on deck like setting up product menus, printer configurations and tweaked communication via email We both know the importance of wordless communication with clients to bridge knowledge gaps that often occur within tech troubleshooting. So, rest assured that I'd be able to able to provide-notch customer service via live chat and emails.
In my freelance career since 2010, I assumed various roles such as data entry maestro and web scraper taking advantage of an all-rounded comfort across MS Office suite that includes detailed Excel work-which is one of the crucial things-efficient data analysis demands. Just like POS software management; accurate data analysis brags magnificent navigation of vague numerical strings transforming them into coherent problem-solving strategies
I am an experienced software developer. I can start right now and deliver it in 1 day.
I have many years of experience in making software development and have done 100+ projects.
Hello,
I'm an IT support agent with experience in troubleshooting, software installation, and updates for POS systems. I can assist with configuring product menus, printer setup, and more, with availability 5 days a week (9am-10pm CET). Strong communication skills in English, and entry to medium-level experience in IT support.
Contact me for quality and fast work.
Thanks
Hi
I am ready to work in your customer service department and provide customers support regarding their issues and tickets.
I will try to learn your Point of sale and will assist customer accordingly.
Please initiate the chat to discuss : How to get started.
Hi Mate, thanks for the job posting.
I read your project details carefully and got interested.
I am skilled in Data Entry, Customer Support and Helpdesk. I can help you perfectly.
Please send a message to discuss more about this project.
Best regards
Kerr
At TZANNUM TECH, we offer reliable IT support for restaurant Point of Sale (POS) software, covering technical troubleshooting, software installation, updates, and setup (including menu and printer configuration). Our team is available at least 5 days a week between 9 AM – 10 PM CET, providing efficient support via email and live chat, with potential phone support in the future. With strong IT troubleshooting skills, familiarity with software installations, and excellent English communication, we ensure seamless POS operations. Let’s connect to keep your system running smoothly! ?
Best Regards,
TZANNUM TECH