Field Verification and Local Point of Contact

Company Description [login to view URL] is Africa's leading AI-powered background verification and primary source verification (PSV) company, headquartered in Addis Ababa, Ethiopia, with operations in 21 countries. We empower organizations, including HR teams, healthcare institutions, financial firms, and government bodies, to make informed hiring and compliance decisions with speed and confidence. Our mission focuses on simplifying credential verification processes to ensure professionals meet recognized licensing requirements, such as DHA, DOH, SCFHS, and MoH. We specialize in healthcare compliance and regulatory support, connecting local healthcare professionals with global career opportunities. Role Description This is a full-time, on-site role located in Zimbabwe for a Field Verification & Local Point of Contact. The selected candidate will perform field verification tasks, including visiting local agencies and organizations to gather and verify credential data. Responsibilities also include serving as the local point of contact, addressing client inquiries, troubleshooting issues, and supporting the coordination of verification processes. The individual will uphold professional standards while ensuring timely and accurate reporting. Qualifications Strong analytical skills to assess data accuracy and identify discrepancies Excellent communication skills for client interactions and coordinating with local agencies Proficiency in troubleshooting and problem-solving to resolve verification challenges Customer service and client relationship management skills Ability to provide training and guidance on processes as needed Detail-oriented, self-disciplined, and capable of working independently Familiarity with local regulatory and compliance standards is an advantage Bachelor's degree preferred; relevant professional experience will be considered

Project ID: 40461514

Location: Zimbabwe