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I’m running a deep-dive study into how Indians with individual savings accounts actually use mobile and internet banking. Your day-to-day experience—what delights you, what slows you down, and how safe you feel online—is exactly the insight I need. Here’s what participation looks like: you’ll start with a short online survey, then join a one-on-one video call for a structured feedback session of roughly 45 minutes. If you’re open to it, a follow-up focus group will bring several participants together for broader discussion. During each step you’ll walk me through real-world tasks—checking balances, transferring funds, paying bills—while commenting on the interface, security prompts, and overall flow. No sensitive credentials will ever be requested. Eligibility is simple: • You currently live in India. • You hold an active individual savings account (any public or private bank). • You use that bank’s digital channels at least twice a month. Deliverables I need from you: 1. Completed online survey. 2. Attendance at the scheduled video feedback session. 3. Any non-sensitive screenshots or usage notes we mutually decide are helpful after the call. All data will be treated as confidential and reported only in aggregate. If you’re interested, reply with the bank you use (just the brand name), how many years you’ve had the account, and two or three time slots that work for you this week. I’ll confirm scheduling and next steps right away.
Project ID: 40454253
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9 freelancers are bidding on average ₹939 INR/hour for this job

Hello, I read your project carefully and I can complete this task accurately and efficiently. I have experience in data entry, Excel reporting, documentation, and administrative support. I am detail-oriented, reliable, and available to start immediately. I can ensure quality work and timely delivery.
₹1,000 INR in 40 days
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As an experienced and versatile data analyst, I can bring immense value to your Indian Digital Banking Feedback Study. Though my profile showcases a heavy expertise in alternative fields, such as AR/VR and Blockchain development, data analysis has remained a central part of my work throughout. My exposure to varied technological landscapes has honed my ability to efficiently process, comprehend and draw conclusions from large datasets. This is precisely the skill set you need for what seems like a comprehensive study analyzing multiple variables. I believe in extracting actionable insights from raw data and presenting them lucidly, ensuring key decision-makers can derive maximum value. Lastly, as someone who truly appreciates the importance of data privacy, I understand the criticality of treating all your participants' information confidentially. My commitment to maintaining data confidentiality at all times is unwavering. In conclusion, with my comprehensive skill set, extensive experience in dealing with data and clientele that spans across various backgrounds, I believe I'm well-equipped not just to meet but exceed your expectations for this vital project.
₹750 INR in 40 days
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As a seasoned full-stack engineer with a solid background in Computer Engineering and Data Analysis, I am uniquely positioned to support your Indian Digital Banking Feedback Study. My 8+ years of experience have been dedicated to building high-performance, secure, and scalable solutions for diverse clients within various industries – making me well-versed in all areas of digital banking. Your project's need for dissecting real-world tasks and critiquing usability is in alignment with my skillset. I have developed numerous mobile and web applications (using JavaScript, Python, PHP, and Dart), paying meticulous attention to user-centric designs that guarantee a delightful user experience. Additionally, my proficiency in systems architecture and optimization will ensure that the tools we employ for your study are efficient, error-free, and future-proof. Beyond just analyzing usage patterns and identifying friction points for your study, I offer additional value-add through my understanding of AI tool integration. This enables me to provide insights beyond simple data correlation to interpreting user intent and behaviors effectively. With this proposition underpinned by my commitment to clear communication throughout our engagement, I believe I am well-equipped to deliver on your multi-component project seamlessly.
₹1,000 INR in 40 days
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Hello, I use Kotak Mahindra Bank and have had the account for around 4 years. I regularly use mobile and internet banking for balance checks, fund transfers, bill payments, and UPI transactions. Available time slots this week: I’m comfortable participating in the survey and structured feedback session. Looking forward to the next steps.
₹1,100 INR in 40 days
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I went through the eligibility criteria, and I seem to be a perfect match! I look forward to helping you out with my survey info!
₹750 INR in 40 days
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Hi, I’m interested in participating in your digital banking feedback study. I regularly use mobile and internet banking for day-to-day activities such as balance checks, fund transfers, and bill payments, so I understand the importance of usability, speed, and security in digital banking platforms. I’m comfortable participating in the online survey, one-on-one feedback session, and optional focus group discussion. I can provide clear and honest feedback on user experience, navigation flow, interface clarity, and security prompts based on real usage experience. Bank Used: [MAYBANK] Years with Account: [5 Years] Available Time Slots: ● [Monday/11:30 AM – 1:30PM IST] ● [Wednesday/11:30 AM – 1:30PM IST] ● [Friday/8AM – 10AM IST] I’m communicative, detail-oriented, and comfortable discussing both positive experiences and usability pain points during structured sessions. Looking forward to hearing from you and discussing the next steps.
₹900 INR in 18 days
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Hi, I’m an Indian user with an active savings account and regular experience of mobile and internet banking, so I’m well placed to share honest, day‑to‑day feedback about what works—and what doesn’t—in digital banking. I use my bank’s app and website several times a month for tasks like checking balances, transferring funds, and paying bills, and I pay close attention to how intuitive, fast, and secure the flow feels in real‑time. I’m happy to participate fully in your study: completing the online survey, joining the 45‑minute video feedback session, and, if invited, the follow‑up focus group. I’m also comfortable sharing non‑sensitive screenshots or brief usage notes after our call to help illustrate specific pain points or moments of delight. Bank: [Your Bank Name] Account years: [X] years Time slots this week that work well for me: - [Slot 1, e.g., Mon 6–8 PM] - [Slot 2, e.g., Tue 7–9 PM] - [Slot 3, e.g., Thu 5–7 PM] I’m interested in contributing and would love to know the exact date and time you’d like to schedule the video session.
₹1,200 INR in 40 days
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I understand your research requirement on how users in India interact with mobile and internet banking platforms, including usability, security perception, and day-to-day digital banking experience. I am based in India and actively use mobile banking services for my individual savings account, meeting your eligibility criteria. I can participate fully in your study, including the initial online survey, a structured 45-minute one-on-one video interview, and an optional follow-up focus group discussion. During the sessions, I can walk through real-world banking activities such as checking balances, fund transfers, bill payments, and app navigation while providing detailed, honest feedback on usability, performance, security prompts, and overall user experience. I am comfortable sharing non-sensitive screenshots and usage observations as required after the session, ensuring full confidentiality and compliance with your study guidelines. I am available this week at flexible time slots and can align with your scheduling needs. I use Axis, HDFC , KOTAK Looking forward to contributing meaningful insights to your research. Assuming smooth recruitment of eligible participants, the study can be realistically completed within 14–21 days. This includes: Survey distribution and collection (3–5 days) Individual feedback sessions (approximately 1 week for 10–15 participants) Focus group scheduling and execution (2–3 days) Data synthesis and reporting (4–6 days)
₹750 INR in 40 days
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