I'm in need of someon to handle customer support via email for my company. I have 2 different businesses that I want to outsource my customer support.
1. Real Estate information asking basic questions and order questions.
2. Internet marketing just doing order follow-up and answering basic questions.
On #1 we average about 20 questions per day.
On #2 we average about 13 questions per day.
I have questions already scripted for answers.
I would like for a professional who can clean this up and make it flow better to minimize the support. i would prefer a company to handle this.
I'm looking to fill this position within 5 days.
I look forward to talking to you.
P.S. I also might be interested in expanding it to a call-in service, let me know if that is possible.