• Providing L1 support for Norton Antivirus Product.
• Virus removal
• Providing the Best Practices to the Enterprise Customers.
• Interacting with clients regarding the new variants of infections.
• Preparing reports.
• Updating the case documenting ECRM.
• Coordinating team members with customer queries
• Experienced expert Remote Tech Support Specialist
• Initial responsibilities for remote virus, rootkit, spyware removal, and OS/software troubleshooting installation
• Troubleshoot OS to device including system restore, and PC configuration
7 freelancer đang chào giá trung bình ₹27359 cho công việc này
hi.I can do this job reason i am now doing job as a technical support [url removed, login to view] also i have completed my graduation in BSC(it)