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Customer Service/Administration Officer

Pay Rate:

During training (first 3 months)

$2aud/h 1st month

$3aud/h 2nd month

$4aud/h 3rd month

Further raises based on performance

About us

Steelorama International Pty Ltd is a small but growing company. It has been operating for 14 years and comprises three businesses at present.

Business 1 is Simple Weddings ([login to view URL]). We conduct legal weddings in Australia, much like a Town Hall wedding. This business is complicated and represents about 90% of our turnover at present.

Business 2 is Telephone Audio Magic ([login to view URL]) and we create “On-Hold” phone messages for phone systems.

Business 3 is Profit Fountain, a business Copywriting service, we write the words for advertisements. ([login to view URL]).

Job Description

This role involves helping our sales staff to achieve great results, by doing all administration and customer service duties.

The future outlook

This is a long-term, career opportunity with scope for growth into sales or management over time; with corresponding greater income.

Tasks include:

• Prepare and update KPI graphs

• Phoning customers based on various criteria such as reminding them about events and event requirements.

• Being aware of events, key dates and ensuring all relevant staff and customers and suppliers are informed and interacting with these accurately

• Data and Document checking

• Data Entry

• Keep CRM tidy and accurate

• Prepare and sort out paperwork ahead of events and distribute within the organization

And more…

Position Requirements

• Experience in an administration or PA role

• A friendly, helpful and enthusiastic personality

• A good communicator with confident spoken English

• Spelling accuracy

• A good eye for fine details

• A perfectionist

• Passionate about being organized

• A well-performing desk-based PC environment

• Ethernet (LAN) connected Internet connection with 8x8 VoIP Test results attached that can be done in internet explorer at [login to view URL]

• A quiet, professional environment in which to work

• Reliability

• Dedication to a long-term career

• Willingness to learn and grow (which is rewarded!)

Familiarity with Infusionsoft would be helpful but not vital. Experience with CRM is very desirable


9am-5.30pm, Monday to Friday (40hpw) Adelaide, Australia time.

Overtime is available from time to time.

How to apply:

To be considered for this role you will need to present the 8x8 VoIP Test Results (mentioned above) along with Speed test results from [login to view URL]


Shortlisted applicants will be required to undertake a [Removed for encouraging offsite communication which is against our Terms and Conditions -Section 13:Communication With Other Users] interview with webcam connected.

Kĩ năng: CRM, Chăm sóc khách hàng, Nhập liệu, Trợ lí trực tuyến

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Về Bên Thuê:
( 22 nhận xét ) Nailsworth, Australia

ID dự án: #19985395

Được trao cho:


Speed test results: [login to view URL] The 8x8 VoIP Test is no longer available at [login to view URL] I wish to bring my excellent research and organizational skills to deliver high-qua Thêm

$2 AUD / giờ
(5 Đánh Giá)

33 freelancer đang chào giá trung bình $4/giờ cho công việc này


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$2 AUD / giờ
(70 Nhận xét)

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(13 Nhận xét)

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$2 AUD / giờ
(15 Nhận xét)

Hi there, I have been working as a Customer Success Executive/Manager for the past 2.5 years and have experience handling global clients. Handling customer queries via phone and email including all kinds of escalat Thêm

$5 AUD / giờ
(2 Nhận xét)

8x8 VoIP Test Results = [login to view URL] Hi there, I have 5 years experience from small businesses to a large industry as a data entry operator, admin assistant, assistant manager, staff o Thêm

$4 AUD / giờ
(1 Nhận xét)

Hi We are expert in customer support and administration support. we can help you with best customer support on call / email and chat. 24X7 BPO is professional telemarketing company established since 2004. We have a t Thêm

$7 AUD / giờ
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I have 11 years of solid call center background. 7 years of which as a Trainer to this date. I have handled Customer Service, Tech Support, Chat Support and Sales. I also am your Go-To-Personal-Assistant. I have very g Thêm

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(0 Nhận xét)

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(0 Nhận xét)

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$8 AUD / giờ
(2 Nhận xét)

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$3 AUD / giờ
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I am very enthusiastic about this job Relevant Skills and Experience Very good coordinator

$5 AUD / giờ
(0 Nhận xét)

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(0 Nhận xét)

I'm the director of ANVAYA CO-OPERATIONS PVT. LTD. we are an emerging company in the field of project handling. I can provide you the whole dedicated team, for all these processes! Your timing is also perfect for us. Thêm

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$5 AUD / giờ
(0 Nhận xét)

Hello, I am Pooja Rohra,MBA in finance, Computer Instructor and Manager in reputed firm. I have plenty of experience of doing Data entry work as well as computer skills such as MS word, MS excel, Latex and many more w Thêm

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