Hello,
I am a reliable and enthusiastic individual with 5 years Customer Service/Virtual Assistant experience. I have excellent communication skills and as a Customer Service Representative my duties include,handling various inbound and outbound calls for product information,upselling of products and services,enquiries and problem resolution in a timely manner.
Based on my experience, my skills include:
Active Listening
Effective communication
Product Knowledge
persuasive skill
Attention to detail
Open mindedness
Computer skills (Ms office,Google suite,Zoho, Hubspot,Freshdesk, Asana,Hootsuite,Canva,SMMS)
e-commerce(Shopify)
Data entry
Processing of Orders
Troubleshooting
Web search
My excellent communication skills and cheerful disposition which Is vital in delivering excellent customer service,make me fit for this role.
I am open minded, I love learning new skills and I am a fast learner.
I urge you to have faith in my ability to perform excellently well in any task assigned to me.
Thanks
Aanuoluwapo. O