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Summary # Marketing & Operations Virtual Assistant (GoHighLevel / CRM / Admin Support) Please include the word ‘birdie’ in your application so we know you read the full post. If you don't you will be immediately dismissed. Additionally, when you apply please provide a short video entry of yourself explaining your relevant experience. Questions to answer in your video: 1. Tell us about your experience in jobs like this one 2. If you could travel to any place in the world where would you go? 3. Our company is Smash Factor Lounge in Chino, CA. Tell us what you know about us. We are looking for a highly organized, detail-oriented Virtual Assistant to help support and grow a fast-growing indoor golf and events business. This is not a basic admin role. You will work directly with ownership and play an important role in helping organize operations, support marketing initiatives, manage systems, and help keep projects moving forward. We are looking for someone who is: * Reliable * Detail-oriented * Organized * Tech-savvy * Eager to learn * Able to take ownership of tasks and follow through This role will start heavily focused on administrative support, CRM management, and marketing assistance, but over time will evolve into a much larger operational support role. --- ## About Us Smash Factor Lounge is an indoor golf and social facility based in California. We host: * Corporate and private events * Golf leagues and tournaments * Demo days and community events * Membership programs * Customer engagement and marketing campaigns We are actively building systems, workflows, processes, and training materials as we continue to grow. This role is extremely important in helping us stay organized and scale effectively. --- ## Responsibilities Tasks may include: * Data entry * KPI tracking and reporting * CRM management (GoHighLevel) * Creating and maintaining workflows/automations * Social media support * Responding to comments/messages * SMS communication management * Research tasks * Marketing support projects * Organizing documents and systems * Assisting with SOPs and training documentation in Trainual * General administrative and operational support --- ## Software & Platforms Experience with these is a plus: * GoHighLevel (GHL) * Trainual * Google Sheets / Docs * CRM systems * Social media platforms You do NOT need to be an expert in everything listed above. We are looking for someone who is: * Quick to learn * Curious * Resourceful * Comfortable learning new systems We are willing to pay for courses and certifications as needed for the right candidate. --- ## Requirements * Strong written English * Good organizational skills * Detail-oriented * Reliable and dependable * Comfortable with technology and software * Able to manage multiple tasks * Good communication skills * Able to work independently --- ## Compensation * Starting pay: * $500/month * 3-month trial period * Increase to $600/month after 6 months based on performance This is a long-term opportunity for the right person. Working Hours: Monday–Friday 9:00 AM – 6:00 PM Pacific Time (US) Must be available and responsive during these hours --- ## Ideal Candidate The ideal candidate is someone who genuinely enjoys: * Organizing * Building systems * Learning software * Helping a business grow * Supporting operations behind the scenes If you are proactive, dependable, and eager to grow with a company long term, we’d love to hear from you.
Project ID: 40463963
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17 freelancers are bidding on average $476 USD for this job

Warm greetings! I specialize in marketing operations support and CRM-driven virtual assistance with over 9 years of experience in admin systems, GoHighLevel workflows, social media coordination, and data-driven operations support. Here's how I can help: * Manage GoHighLevel CRM, data entry, KPI tracking, and workflow automation * Support marketing operations including SMS, social media, and engagement tasks * Organize Google Sheets, SOPs, and Trainual documentation for smooth scaling * Assist with research, reporting, and daily administrative task follow-through birdie I’d be excited to support Smash Factor Lounge in building structured systems and keeping operations running smoothly. I’ve worked with CRM-based workflows and fast-paced marketing teams before, and I’m comfortable learning new tools quickly. For the video entry—should I focus more on CRM experience or general operations support when explaining my background?
$550 USD in 7 days
7.1
7.1

Greetings, I’m excited to apply for the Marketing & Operations Virtual Assistant role at Smash Factor Lounge. It sounds like you need someone who can streamline your operations, manage your CRM, and support your marketing efforts, all while keeping things organized as you grow. With my background in administrative support and marketing, I’m confident I can help keep your projects moving smoothly. I’m very detail-oriented and tech-savvy, with experience in data entry and CRM management. I enjoy building systems and learning new software, so I would quickly adapt to GoHighLevel and other tools you use. I also appreciate the focus on organizational support, which aligns perfectly with my skills. As for traveling, I’d love to visit Japan for its rich culture and beautiful landscapes. I look forward to the possibility of contributing to your team! Best regards, Saba Ehsan
$550 USD in 5 days
6.8
6.8

Hi there, I reviewed your project: Marketing & Operations Virtual Assistant (GoHighLevel / CRM / Admin Support) and it aligns well with my experience in Facebook Marketing, Data Entry, Virtual Assistant, Google Sheets, Google Ads, Marketing, CRM, Administrative Support, Social Media Management, GoHighLevel. I focus on delivering quality work with clear communication, organized execution, and practical strategies that support long-term results rather than short-term fixes. Based on your requirements, I can assist with planning, execution, optimization, and ongoing support while keeping the workflow efficient and goal-oriented. I’m comfortable adapting to different project scopes and can work independently while maintaining regular updates and timely delivery. I’d be happy to discuss the project further, understand your priorities, and suggest the best approach before getting started. Best regards, Simran
$540 USD in 7 days
6.4
6.4

Hi, Your Marketing & Operations Virtual Assistant role for Smash Factor Lounge immediately stood out to me — I love the idea of supporting a fun, growing indoor golf and events business while building systems that help it scale. birdie — as requested, and I’m happy to record a short video introducing myself, covering my relevant experience, my dream travel destination (Japan!), and what I’ve learned about Smash Factor Lounge as an awesome spot for golf leagues, corporate events, and community vibes in Chino. How I’ll complete this project: I’ll start strong on admin support, GoHighLevel CRM management, workflow/automation setup, KPI tracking, and marketing tasks (social media, SMS, content support). I’m tech-savvy, highly organized, and quick to learn new tools like Trainual for SOPs. I’ll work Monday–Friday 9 AM–6 PM Pacific Time, stay proactive, and take full ownership of tasks so you and the owners can focus on growth. Small hint of expertise: I’ve supported similar fast-growing service businesses with CRM admin, marketing ops, and system building — always delivering clean, reliable results while learning on the fly. I’m in for the long term and excited to grow with Smash Factor Lounge. Available to start right away. Looking forward to your feedback and sending the video! “$500/month as discussed in the job post — ready for the 3-month trial and long-term growth.” Best regards, Shahadat
$500 USD in 7 days
6.2
6.2

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus in supporting and growing dynamic businesses. In this role: - I will manage data entry, track KPIs, and oversee CRM operations using GoHighLevel. - I will assist in creating and maintaining workflows, support social media engagement, and help organize documents and systems. An advantage is my proficiency with various software platforms, including GoHighLevel, Google Sheets, and social media tools. Regards, Blessing
$500 USD in 30 days
5.7
5.7

Hi, I’m an experienced Virtual Assistant with strong skills in GoHighLevel, CRM management, admin support, lead handling, and marketing operations. I can help streamline your workflows, manage customer communications, organize data, and support daily operations efficiently. I’m detail-oriented, reliable, and committed to delivering quality work on time. Looking forward to contributing to your project. Thanks, Fida
$600 USD in 7 days
5.4
5.4

Birdie! As an avid golfer and a highly experienced and detailed-oriented virtual assistant with a knack for organizational tasks, I believe I would be the perfect fit for your Marketing & Operations Virtual Assistant role. My familiarity with GoHighLevel (GHL) and other CRM systems combined with my expertise in automation and AI workflows will aid immensely in not only streamlining your operations but also enhance your marketing efforts. I'm a firm believer in the power of comprehensive and up-to-date data, which makes me an excellent fit for KPI tracking and reporting as well as general data entry tasks. Having worked as a VA for several multinational companies for more than 5 years now, I have garnered vital organizational, tech-savvy skills which have enabled me to exceed client expectations at every turn. My approach is deeply rooted in building systems-and-processes that help businesses scale - this aligns precisely with whatyou are seeking! Most importantly,I'm proactive and eager to grow both professionally and personally. If given the opportunity to work with you at SFB Lounge, I intend to make this long-term partnership highly successful by utilizing my passion for organizing, system-building adn learning new software
$650 USD in 10 days
3.9
3.9

Greetings! birdie. I will help organize your indoor golf business with data entry, KPI tracking, GoHighLevel workflows, social media support, SMS management, SOP documentation, and admin support. I am quick to learn new systems. Please find my short video introduction attached. I would travel to Japan. Smash Factor Lounge is an indoor golf and events facility in Chino, California hosting corporate events, leagues, tournaments, and membership programs. Thanks, Revival
$250 USD in 7 days
5.0
5.0

Hi, Your project Marketing & Operations Virtual Assistant (GoHighLevel / CRM / Admin Support) stood out instantly—and for good reason. After reviewing your requirements, I’m confident my experience in Facebook Marketing, CRM, GoHighLevel, Google Ads, Marketing, Social Media Management puts me in a strong position to deliver results that don’t just meet expectations, but raise the bar. I focus on clean execution, clear communication, and solutions that actually move the needle. If you’re looking for someone who treats your project like their own, we’ll work well together. View my profile & portfolio: ✨ https://www.freelancer.com/u/rohaansheikh90?sb=t ✨ Let’s connect via chat or a Freelancer call and turn your idea into something impactful. Best regards, Rohaan Sheikh Hi, Your project Marketing & Operations Virtual Assistant (GoHighLevel / CRM / Admin Support) stood out instantly—and for good reason. After reviewing your requirements, I’m confident my experience in Facebook Marketing, CRM, GoHighLevel, Google Ads, Marketing, Social Media Management puts me in a strong position to deliver results that don’t just meet expectations, but raise the bar. I focus on clean execution, clear communication, and solutions that actually move the needle. If you’re looking for someone who treats your project like their own, we’ll work well together. View my profile & portfolio: ✨ https://www.freelancer.com/u/rohaansheikh90?sb=t ✨ Let’s connect via chat or a Freelancer call and turn your idea into something impactful. Best regards, Rohaan Sheikh
$250 USD in 7 days
2.2
2.2

As an experienced Virtual Assistant, I have the right set of skills and attitude to excel in this role – from technical expertise in GoHighLevel and CRM management to strong organisational and administrative skills, which are crucial for smashing through daily operations tasks. My proficiency with Google Sheets/Docs, efficient data entry, and proven social media management make me a reliable fit. One of my key qualities is adaptability. Having taken on diverse roles, including being a Social Media Manager, Digital Marketer, and Research Writer, I am quick to grasp new tools, technologies, and work practices. This attribute aligns perfectly with your needs - being comfortable with learning new systems is something that excites me. Understanding that this role starts with administrative support, I bring not only the necessary organisational skills but also my eagerness to take on broader responsibilities as the job evolves. Being an international freelancer, what I find most enthralling about your project is the fact that you are actively building systems. I thoroughly cherish building systems and streamlining workflows; it's a passion of mine. My experience includes not only creating workflows but also training materials and SOPs in platforms like Trainual - this adds significant value to providing optimal operational support as your company plans to scale even more successfully. Birdie! Together, we can take Smash Factor Lounge's documentation efficiency to par excellence.
$300 USD in 7 days
2.3
2.3

With my skills and experience as a virtual assistant and a CA finalist with 4 years of experience, I am confident in my ability to excel in this diverse and dynamic role at Smash Factor Lounge. I understand the need for strong organizational tactics, attention to detail, and effective communication in supporting operations while also managing multiple tasks simultaneously - attributes that I consider essential for the job you require. I have extensive knowledge and hands-on experience with leading CRM platforms like GoHighLevel and well-versed with tools including Trainual, Google Sheets/Docs, etc. Also, my proficiency in managing social media platforms coupled with a creative mindset can augment your marketing strategies effectively. My tech-savviness ensures I can quickly adapt to upcoming software or systems for smooth workflow. As an avid learner, I am always willing to explore new areas that assist me in better serving my clients. Being highly reliable and able to take ownership of tasks, you can trust me to keep things organized and ensure projects flow forward seamlessly. With me on your team, you can count on timely data entries, efficient KPI tracking/reporting, precise SMS communication management, and thorough research tasks among other responsibilities listed - all contributing towards your goal of scaling effectively. My skill-set fi
$250 USD in 7 days
0.0
0.0

Hello, As a certified GHL partner and experienced CRM expert, I have been successfully building and automating high-converting systems using GoHighLevel. My skills extend to leveraging Trainual for documentation and Google Sheets as well. With 1000+ clients served, I have a deep understanding of managing data, KPIs, workflows, and automations which aligns perfectly with your project's needs. My expertise expands beyond just the CRM system. As a Shopify Expert, I can also provide assistance in store development, Shopify app integrations, Subscription Systems, Email automations among other things -quite handy since you are looking for someone who is comfortable in multi-platform environments! My experience with n8n & Zapier ensures that I am quick in learning and highly resourceful when it comes to software use. This along with my fluency in English, organizational abilities and comfort with technology would help me excel at managing multiple tasks efficiently. This approach has comfortably secured long-term freelance relationships for me while helping me grow personally & professionally. Looking forward to discussing how I can amplify your operationsand drive growth at Smash Factor Lounge! With Regards! Apurva
$500 USD in 7 days
0.0
0.0

Hi Liza C., Last week I did a very similar project for an indoor sports venue using GoHighLevel and Trainual, so I’m confident I can handle this really well. I focus on clear systems that avoid delays, confusion, and endless fixes. birdie i would like to know the below. - Are you already on GoHighLevel with one sub-account for Smash Factor Lounge, and is A2P 10DLC (brand/campaign) approved for SMS? - Which 5 KPIs do you want every Monday (e.g., new leads, bookings, show rate, events sold, member churn), and where is the source of truth for bookings/revenue (GHL calendar or POS)? I think we should. - Build a single source-of-truth dashboard in Google Sheets fed by GHL webhooks/Zapier for daily accuracy. - Standardize pipelines, tags, and naming, with matching SOPs in Trainual to cut rework and handoffs. Lets follow a plan like this. 1) I audit GHL pipelines, calendars, forms, triggers, social inbox, and files. 2) I clean data, dedupe, fix tags, connect calendars, and complete SMS compliance. 3) I build core automations: lead-to-tour, reminders, no-show recovery, post-event upsell, review/NPS. 4) I send a weekly KPI report and run a simple ops cadence so we iterate smoothly. I’ve reviewed Smash Factor Lounge in Chino—indoor golf sims, events, leagues, demos, memberships—and I’ll send a short video answering your 3 prompts. I prevent delays with clear SOPs, a simple change‑log, and same‑day status updates
$750 USD in 5 days
0.0
0.0

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