**You are required to have Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience**
You will need to be available for graveyard shift. (9am-5pm EST)
As a Customer Service Agent, you will work under the Customer Service Coordinators guidance. The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, giving customers information about products, and processing returns.
Essential Duties and Responsibilities:
* Answer customer service emails
* Locate and track packages
* Make changes to orders - Per the customers request
* Other assigned Customer Service duties
* Fluent or Native in the English Language
* Proven working experience as a Customer Service Agent
* Results driven, sense of urgency, and a high standard of professionalism
* Excellent communication and interpersonal skills
* Experience using: Google Sheets, Docs, Freshdesk, Shopify, and Aliexpress.
28 freelancer đang chào giá trung bình $6/giờ cho công việc này
I have 10 years of experience. I have worked with Freshdesk, Shopify, Aliexpress and Google Sheets. I have done all of the tasks. Is this a drop shipping store? Looking forward to your message and answer.
Sir I have 5 years experience in this relevant task. I am a professional freelancer. I will do your task within your budget. So you can select me as a right freelancer. Please hire me. Thanks