Online IT Support Specialist Needed - 03/04/2026 22:46 EDT

₹750-1250 INR / hour

Closed

Posted 16 days ago

₹750-1250 INR / hour

I require a skilled IT Support professional for online assistance. Tasks include: - Technical help via email and chat for software issues - Setting up software and configuring operating systems - Error analysis and resolution using Remote Desktop and network tools - User management in Windows, Active Directory, Office 365 - Documenting support cases in ticketing systems (Jira, Zendesk) - Assisting with cloud tools (Google Workspace, Microsoft 365) Ideal skills and experience: - Proficiency in email and chat support - Experience with operating system setup - Strong problem-solving using Remote Desktop and networks - Familiarity with user management in Windows and Office 365 - Knowledge of ticketing systems like Jira and Zendesk - Expertise in cloud tools, especially Google Workspace and Microsoft 365 Your ability to troubleshoot and provide clear, concise support will be essential. Looking forward to your expertise!

Project ID: 40350649

About the project

2 proposals

Remote project

Active 11 days ago

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2 freelancers are bidding on average ₹1,100 INR/hour for this job

@hr157

Hello, I bring 8+ years of experience in IT Support, System Administration, Data Processing, and Cloud Tools, providing efficient remote assistance for software and system-related issues. My expertise includes: Delivering email and chat-based technical support with clear communication Configuring operating systems and software setups Performing remote troubleshooting using Remote Desktop and network tools Managing users in Windows, Active Directory, Office 365, and Google Workspace Documenting cases in Jira and Zendesk Why hire me: I ensure fast, accurate issue resolution with structured support workflows and clear communication, ensuring smooth operations. Best regards,

₹1,200 INR in 40 days

5.0

(3 reviews)

3.8

@pvsysgroupinc

Drawing from my extensive experience spanning over 17 years as a professional freelancer, I recommend myself as the perfect candidate for your online IT support role. With more than half a million euros worth of projects completed, I possess the technical prowess and versatility needed to handle diverse IT assignments across various operating systems. Over the years, I have amassed substantial expertise in using platforms like Jira and Zendesk for documenting support cases, a skill that will enable me to effectively assist with ticketing system needs. One of the unique aspects of my service is that you will be dealing directly with me, the company owner. This specialized personal handling guarantees you top-notch assistance from an expert who truly understands the intricate details of the IT field. Through this approach, I have consistently delivered quality and reliable support to clients around the globe. Additionally, with my availability around-the-clock, I can seamlessly provide assistance regardless of your time zone. Hence, given my exceptional track record of €500,000+ project completion value and the comprehensive skill set I possess in data entry and BPO/KPO support - among other things - your choice in working together seems all apparent. Let's align my proficiency with your need for proficient IT expertise today!

₹1,000 INR in 40 days