Petugas Balas Chat Pelanggan Online

$15-25 USD/ giờ

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$15-25 USD/ giờ

Saya membutuhkan seorang admin online yang fokus pada pelayanan pelanggan. Tugas utama Anda adalah membalas chat atau pesan dari pengguna secara cepat, sopan, dan tepat sasaran. Ruang lingkup kerja: • Menangani seluruh percakapan masuk di platform chat yang kami tentukan. • Memberi jawaban informatif, ramah, sekaligus menjaga konsistensi nada merek. • Mencatat pertanyaan berulang serta masukan pelanggan ke lembar kerja sederhana agar tim bisa menindaklanjuti. • Mengeskalasi kasus khusus atau sensitif sesuai panduan internal. Saya menghargai ketepatan waktu, kejelasan komunikasi, dan komitmen menyelesaikan tugas sesuai jadwal yang disepakati. Jika Anda teliti, terbiasa bekerja mandiri, dan memang ahli di bidang admin online serta pelayanan pelanggan, saya menantikan kolaborasi kita.

Social Media Management

Documentation

Customer Experience

Administrative Support

Mã dự án: 40301157

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2 đề xuất

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2 freelancer chào giá trung bình $15 USD/giờ cho công việc này

@mugilancar

Hallo kak.. untuk pekerjaan ini, membutuhkan: 1. waktu yang selalu standby di depan komputer. 2. Menangkap maksud customer dan memberikan informasi tepat seperti yang diharapkan customer. 3. Menguasai materi produk. Ada 3 hal penting yang wajib dimiliki admin.. Saya sedang mencari pekerjaan dan memiliki waktu luang yang banyak. Pekerjaan ini sangat cocok untuk saya..

$15 USD trong 40 ngày

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@ghipparrrr

Hello, I read your project description and I’m confident I can help you manage customer conversations efficiently and professionally. I have strong communication skills and I’m experienced in responding to customer messages quickly while maintaining a polite, friendly, and consistent brand tone. I can also track frequently asked questions, organize customer feedback in a spreadsheet, and escalate sensitive cases when needed. I’m detail-oriented, reliable, and comfortable working independently while maintaining high responsiveness to customers. I’m ready to start immediately and support your team in delivering a great customer experience. Looking forward to working with you. Best regards, Muhammad Abdul Aziz Alghiffari

$15 USD trong 20 ngày