An Australian fast-growing Telecommunications and e-Commerce company is looking for a smart, honest, reliable and dedicated individual who is in it for the long haul/long term, has the time, necessary skills, and wants to grow with us. We need an experienced customer service champion to assist our eBay clients. Your job is to provide the first line of support for our customers, and try solve their problems quickly and happily.
What's the job & tasks?
-- eCommerce Order Processing Order cancellation, Return item, Refund, etc.
-- Post and Pre Sales Customer service, answering questions
-- Experienced in Chat and Tickets will be a greatly benefit for consideration
--At least 2 years experience in the Customer Service industry
-- Computer Skills in basic programs and apps such as Chrome, Shopify, Slack etc
— Has impeccable communication skills, both written and spoken (fluent in English)
— Fast Learner and open to training and understand Australian company culture
— Has a flexible schedule (readily available as needed), Reliable and Punctual
-Must be able to work independently with limited supervisi
52 freelancer đang chào giá trung bình $6/giờ cho công việc này
I am Experienced over 7 years in Customer support Face to face, Phone, Email and Chat as well as I have excellent typing speed (70 wpm) as well as English communication. My name is Jay Thanks
I am an experienced customer service representative for more than a year. I've worked as a chat support and phone support, showing that I am flexible enough to do both and been handling emails as well.