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Expert Customer Service Rep (Chat and Tickets)

Project Description

An Australian fast-growing Telecommunications and e-Commerce company is looking for a smart, honest, reliable and dedicated individual who is in it for the long haul/long term, has the time, necessary skills, and wants to grow with us. We need an experienced customer service champion to assist our eBay clients. Your job is to provide the first line of support for our customers, and try solve their problems quickly and happily.

What's the job & tasks?

-- eCommerce Order Processing Order cancellation, Return item, Refund, etc.

-- Post and Pre Sales Customer service, answering questions

-- Experienced in Chat and Tickets will be a greatly benefit for consideration

Skills Required

--At least 2 years experience in the Customer Service industry

-- Computer Skills in basic programs and apps such as Chrome, Shopify, Slack etc

— Has impeccable communication skills, both written and spoken (fluent in English)

— Fast Learner and open to training and understand Australian company culture

— Has a flexible schedule (readily available as needed), Reliable and Punctual

-Must be able to work independently with limited supervisi

Kỹ năng: Hỗ trợ khách hàng, eCommerce, Xử lý đơn hàng

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Về Bên Thuê:
( 0 nhận xét ) Dumaguete City, Philippines

Mã Dự Án: #15778539

53 freelancer đang chào giá trung bình $6/giờ cho công việc này

surabhirathi21

We're a Pvt. Ltd. company based in New Delhi, India with more than 8 years of experience on Shopify. Relevant Skills and Experience: A few Shopify sites developed by us : [url removed, login to view]://[url removed, login to view] [url removed, login to view]://laasacrea Thêm

$5 USD / giờ
(117 Đánh Giá)
7.4
jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [url removed, login to view] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Thêm

$8 USD / giờ
(12 Đánh Giá)
7.5
itsmugunthan

Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with Thêm

$5 USD / giờ
(32 Đánh Giá)
5.2
tuhindo82

Dear MBA degree and B. Sc (Computer Science),Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as aAsstt: Manager (MIS and IT). I have just seen your Job posting and upon read Thêm

$3 USD / giờ
(3 Đánh Giá)
4.6
bpo0995

Hi, I have been working in the customer service for eCommerce stores and online businesses since the last ten years. I have provided phone support, live chat, email support, virtual assistance and order processing. Thêm

$5 USD / giờ
(2 Đánh Giá)
1.6
ArvinderSand

I found myself best candidate that suits your requirement due to following reasons: 1. Over 8+ Years of Experience in Customer service Industry i.e telecommunication 2. Expert in email handling Chat Support, Ticket Thêm

$4 USD / giờ
(1 Đánh Giá)
0.6
ronnie0120

I am interested in applying for this position. I have 9 years of total BPO experience in dealing with Technical and Customer Support for consumer and corporate employees. Experienced with the ITIL process. Excellent E Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
NuclearProd

-2 years of experience in the customer service field -excellent computer skills such as handling: Chrome, internet research, excel and office and multi-tasking on multiple programs -can speak English fluently as norm Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
wallacevergara

I have 5 years of experience supporting emails and chat via Zendesk. My most recent job which was for a major mobile phone manufacturer heavily involved RMAs and the Return and Refund processes. I handled 3 differen Thêm

$8 USD / giờ
(0 Đánh Giá)
0.0
sundaymarya

A proposal has not yet been provided

$4 USD / giờ
(0 Đánh Giá)
0.0
ericadacian

I am an experienced customer service representative for more than a year. I've worked as a chat support and phone support, showing that I am flexible enough to do both and been handling emails as well.

$3 USD / giờ
(0 Đánh Giá)
0.0
orangequiestas

I have enough customer service experience and skills and I can deliver exceptional results. I am loyal, trustworthy, easy to work with, can follow instructions and I'm very eager to learn new things that can help me in Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
PedroFradique

Hello, What makes me the best is the fact that I am the best. I am also a very humble person. I have 5 years experience with costumer support, from chat to tickets. I worked for biggest mobile gaming industry wh Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
ronaldroiferrer

I've been in the call center industry for 7 years now. I've been a CSR, TSR and a transition coach. I've helped tons of customers with their bills, purchases, returns, credits and many more. I believe that I will be ab Thêm

$8 USD / giờ
(0 Đánh Giá)
0.0
mxeka17

hello. i am a student for electronic and digital telecommunication engineering. THe program is in English so i know very well also the technical english. I am in C1 level for english writing. I am also a fan of online Thêm

$3 USD / giờ
(1 Đánh Giá)
0.0
jasenkajaskic2

Hello, I would like to apply for this job. Please contact me as soon as possible so that we can discuss about it. Best regards, Jasenka J.

$6 USD / giờ
(0 Đánh Giá)
0.0
JSFL30

I am Experienced over 7 years in Customer support Face to face, Phone, Email and Chat as well as I have excellent typing speed (70 wpm) as well as English communication. My name is Jay Thanks

$8 USD / giờ
(0 Đánh Giá)
0.0
atlantis08080

Hello there! Please pick my bid :) I am extremely meticulous and fun to work with. I have been working in customer and client service all throughout my professional life. Happy to discuss this with you in detail. Let' Thêm

$6 USD / giờ
(0 Đánh Giá)
0.0
BodeeTaha

I'm very interested to work with you I can see that I'm so perfect in this nob because it's too similar to my job let me told you about my job I'm working in online food service i usually follow up the order with the Thêm

$7 USD / giờ
(0 Đánh Giá)
0.0
ape580ad17a862cf

Hi i hace customer service experience and i have some knowledge in B2C plaforms i am very interested in your project. Relevant Skills and Experience Customer experience in a front desk environment. Treasury tasks. Pro Thêm

$7 USD / giờ
(0 Đánh Giá)
0.0