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Customer Service Needed For eCommerce Brand!

Hello! We’re looking for additional members for our Customer Experience Team. We are [login to view URL], a growing eCommerce brand that started in 2017. If you love dogs and understand the emotional connection humans have with them, this job is for you!

**This job hiring is for a 6-month contract, but could be extended based on performance and headcount need of the company.

Ideal Candidate:

We would like to have team members who are animal lovers - if you have a pet or two (or five!), we’d love to have you with us! We want people who are passionate about pets :)

Aside from being passionate about pets, we want to see passion about customer service. We aim to provide a positive customer experience everytime!

Requirements:

EXPERIENCE WITH SHOPIFY: you’ll be using Shopify A LOT, so it’s a must that you know how to navigate Shopify!

Fast Learner: you should be able to learn things quickly and should not be afraid to get your hands dirty :)

Excellent command of the English language: We want reps in the Philippines that have exceptional English writing and understanding

Customer Service experience: must have at least 6 months of experience working in the industry

Online and connected all the time: must have internet speed of at least 5mbps (will be tested)

Fastest fingers: must have an average typing speed of about 40wpm with 98% accuracy (will be tested)

Available Monday to Sunday: the work is scattered throughout the week so it’s expected for team members to work up to 40 (or beyond when needed) hours per week from Monday to Sunday

Preferred (but not required):

Experience with Help Scout

Experience with Facebook Messenger customer support

Previous homebased work in Customer Service

Please make sure to put “I LOVE PETS!” at the top of your cover letter so we’d know you have read up to this part. Good luck to interested applicants!

Kĩ năng: Xử lý email, Quản lí thời gian

Về Bên Thuê:
( 0 nhận xét ) Fremont, United States

ID dự án: #20448498

12 freelancer đang chào giá trung bình $16/giờ cho công việc này

okechukwu1

Hello! I would like to be considered for the position of your Customer Service member. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role, I Thêm

$15 USD / giờ
(1 Nhận xét)
3.9
ramzanalam98

I LIVE PETS Hi,I am Ramzan and it'll be my pleasure to help you with this project. I actually have scan your project [login to view URL] can expect from Pine Tree State I robust commitment to a point in time, the very bes Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
saminatariq25

I have read the project's details and willing to work as a Customer Service Representative for you. I am willing to work with you on a long term basis. I have 2 cats, Toto and Peanut. I have a vast experience in managi Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
faithwork

I LOVE PETS! Hello I am an animal lover and a Shopify designer (example: [login to view URL]). I also have customer service experience. I have worked for AirBnB, SMithAI, and Home Depot providing phone and chat support Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
meljoromau

I LOVE PETS! Hi! I'm from Philippines. I saw your job post and was interested immediately when I red that the job is customer service for pet lovers! I am a pet lover and personally have a dog right now named Yoghurt Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
mrlopez26

I LOVE PETS! And I mean it! I am one of those who always rescue dogs and cats from the streets when possible and try to find them a better home. I also have a little dog names Wisky which I rescued fro the streets a fe Thêm

$17 USD / giờ
(0 Nhận xét)
0.0
fannyfiallostv

"I LOVE PETS" Hello, I am interested in working on your project, give me the opportunity I am very responsible, I am available to start immediately, available for 24/7 assistance, available to work in the time zone yo Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
TechnoPunk

Good day, I'd like to be considered for a position on this project because "I love pets" and passionate about customer service. I have 3 dogs at home named Frank, Bob and George whom I rescued from the pound. Because Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
Tukulor34

Hello, My name is Mimi and I'm the CEO of Hands Working Virtually, a BPO based out of California, United States. We provide phone support, email handling, live chat, data entry and more. Currently, we are a top-rated Thêm

$20 USD / giờ
(0 Nhận xét)
0.0
erickjuan

We are a fully bilingual (English/Spanish) call center with highly qualified agents ready to provide with excellent customer service. We work with inbound, outbound, surveys, sales, etc.

$19 USD / giờ
(0 Nhận xét)
0.0
agapeloveed

I LOVE PETS! Great Day! My passion is in Customer Service. As a customer support representative, my goal is first contact resolution. I delve into the customer concern and ask relevant questions in order to efficien Thêm

$15 USD / giờ
(0 Nhận xét)
0.0
Sherome031

I LOVE PETS! I have 4 shih tzus and a pair of eye ring lovebirds Hi! I'm from the Philippines. I previously worked as an email customer support for an international online shop for 2 years. I'm currently looking for a Thêm

$15 USD / giờ
(0 Nhận xét)
0.0