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Customer Service Representative

DigiOrange Inc, a multi-brand international company, is looking to add a friendly, outgoing person to handle customer service for our team. We are a headphone company based in Brooklyn, NY. This job is completely virtual. We can set you up so that you can handle all of this from the comfort of your own home.

Requirements:

- With experience in customer support,

- Characteristics: problem solver, friendly, patient, intuitive,

- Speaks and writes English very well and without a noticeable accent.

- Amazon experience (preferable)

- Knowledge of Zendesk

Responsibilities:

- Respond to messages and phone calls in the order that they are received. The SLA we are looking to target is less than 12 hours. But if tickets were created at the beginning of the working day, they should be responded to within the same day.

- Reach out to our customers who have left negative reviews. (training will be provided)

- Respond to social media messages (possible)

Conditions:

- Working hours: 10AM EST to 6PM EST Monday through Friday. You need to be completely available and working the full 8 hours so that none are missed.

- Work from home! (must have reliable high-speed Internet connection)

- $700/month with the option of an additional $100 bonus monthly if we see that you are reaching all of our set goals.

Overall, we are flexible with how you will be working with us. If you finish all your tickets and reviews, we are fine with you having free time as long as you are available to respond to phone calls during working hours.

We are looking for a person who has a go getter attitude and will truly become a part of our team. Even though you are virtual, you are going to be a major part of our company and we want you to understand that your role is important. We want you to take it seriously. There is always room to grow and learn as our company is actively growing as well.

Kĩ năng: Chăm sóc khách hàng, Hỗ trợ khách hàng, Tiếng Anh (Mỹ), Zendesk

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Về Bên Thuê:
( 0 nhận xét ) Brooklyn, Russian Federation

ID dự án: #19245571

41 freelancer đang chào giá trung bình $918 cho công việc này

AbdelrahmanTw

I'm here to excel at whatever i do and do every job with excellence and honesty. I'm a very passionate person and work is essential to me. I have a total of 6 years work experience, started as a customer service rep Thêm

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CazOmega

I am skilled in various aspects of business including customer support. I don't know Zendesk but I have used many other programs and I'm sure I can learn it very quickly. I have done customer support, sales, HR and ot Thêm

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nubelo_kIfGHXKN

Hi! hope you have a good day, In me, you will find a great representative for your brand that is disciplined, organized and oriented to the initiative. I see fro your offer that you need someone with knowledge in Z Thêm

$833 USD trong 20 ngày
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Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e Thêm

$1111 USD trong 30 ngày
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ludwig333

Hi. i am a full web developer with over 5 years on freelancer.com. I have read your description and have interests in your project. I have rich experiences in projects similar to yours. I am ready for your project Thêm

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sindykirks

Dear Mrs. Gordon, this is Sindy from Germany, currently based in Chiang Mai /Thailand. I just started my online writing and virtual assistance a year ago. For now I mainly took care of Email-marketing and customer Thêm

$1111 USD trong 20 ngày
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mcranis32

Adaptable professional with almost 10 years of experience and a proven knowledge of order processing and complaint resolution. Aiming to leverage my skills to successfully fill the Customer Service Representative role Thêm

$833 USD trong 10 ngày
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vicay87

My name is Marivic Martinez and I am very interested in your job post. I have been working in the BPO industry for 4 years and 5 years in online freelancing, specializing in customer service and virtual assistance. Wi Thêm

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ramdamir

I acted as a liaison working for Amazon, provided product and services information and resolved any emerging problems that our customer accounts might had with accuracy and efficiency. I was patient, empathetic, and Thêm

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prpronquillo

Dear hiring manager, I read your post with great interest and enthusiasm as my experience in email handling tasks and customer support may match your requirements. I have worked in the BPO industry for more than Thêm

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mithundeb

Pretty easy job, I have 7 years for experience in It Infrastructure, I am absolutely sure that I can do this setup very well, i am a new freelancer. You can pay only after finishing the job if you are satisfied.

$750 USD trong 30 ngày
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RajkumarElango

may I request you to please eloborate what is the actual job need/want ? Also, if you may be able to provide the timelines, with samples of the work done already, it will be great to understand, if the bid wins. Thêm

$1250 USD trong 20 ngày
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Radiaant

Hi Team, We have gone through your requirements for this process and can be certain that we're the right company for this process. Radiaant is an business outsourcing organisation which has a leadership history o Thêm

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pledres

Hello! Good day! I have carefully read your post and I am an experienced Virtual Assistant. Through my experinces, I have been a Social Media Marketer and managed atleast 15 different social media accounts for Thêm

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isaacodartey083

I am ready to work 24/7 and complete all task given to me by my supervisor. I just finished my college education so i am eager to learn and work. Thank you

$750 USD trong 5 ngày
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Eddiebongo

Hi. I'm a native English speaker with past customer service experience with a retail business in my country. I'm courteous, patient, and articulate. I've no noticeable accent and I'm ready to work. Relevant Skills and Thêm

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johnguevara317

i have worked as a technical support / customer support since 2010 from level 1 to level 2. im very professional and always eager to learn new things especially if its to improve more and add new skills. i have handled Thêm

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glaivejdublas

Hi! I am very interested in applying for this project. Why choose me? Because I have a full understanding in organizing, monitoring and as well as keeping tracks of personal records which is very important when you Thêm

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yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Thêm

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Ari301184

I am a proactive Customer Service Assistant who has over 12 years giving a professional, efficient and high quality Customer service to many hotels and call centers, handling various function of Customer Service, from Thêm

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