Portuguese Live Chat Support Agent

Đã Đóng Đã đăng vào 4 năm trước Thanh toán khi bàn giao
Đã Đóng

Job Description:

-Answering customers' inquiries via email and live chat in a timely and professional manner

-Providing customer support on financial, technical and any applicable issues related to the customer support department

-Working together with the Payments/Fraud department to solve problems regarding customers questions

-Working together with the Payments/Fraud department to manage customers payments

-Working together with CRM and Tech department to solve problems and improve the system and give the customers a better service

-Assist Marketing department/Country Manager with local promotions and be updated on activities in the local market

-Understand and follow procedures for the Customer Support department and report any aberration to the closest manager.

Job Requirements:

-Native Portuguese speaker and near fluent English

-Work well under pressure and stress

-Proven track record providing excellent customer experience

Please include your CV in your application.

Chăm sóc khách hàng Hỗ trợ khách hàng English (US) Translator Portuguese (Brazil) Translator

ID dự án: #19229999

Về dự án

2 đề xuất Dự án từ xa 4 năm trước đang mở