Responsibilities. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.
31 freelancer đang chào giá trung bình $487 cho công việc này
Hi! I have years of experience working as a customer service representative doing sales, retention and basic troubleshooting in a TelCo account. I believe I am perfect for this position.
I have done in the in band and out band job,good in it Relevant Skills and Experience All I need to do his to check out for the out or in band project and give reports and my observation
I have a proven track record in multiple professional sales environments. I have over 3 years experience in outbound sales & just under 3 years experience in customer service. I am native English speaker.
I am working as a call center agent . I've handled financial, utilities and telemarketing. I hope you will consider mu application Relevant Skills and Experience Call center agent