Hi, I am a new Etsy seller and I have just started to make my first Etsy sales. I don't currently have any social media. I want someone to start me off with a Facebook Page along with an automated ManyChat workflow email and FB Messenger sequence to build relationships with customers. I would like to in future be able to extend this automated sequence to other social media platforms. What I have in mind is a sequence that:
1) Confirms the order
2) Confirms the item has been shipped
3)Checks that product has arrived safely - on time, in good condition, whether they've had a chance to use it
4) Offers opportunity to sign up to be notified of new product designs
5) Invites a review (using white hat methods)
6) Offers an incentive to purchase again
For my first customers I'm doing this manually but in future I want this to be an automated process that happens every time that I don't have to manually do it.
I would like to work with someone who has done this type of work before and can help and guide me on the process. I am happy to write the wording and content for all the messages, I need someone to set it up and programme it, and make it happen.
In the future I would like to add other platforms like email, Instagram, Tiktok, Twitter.