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I'm looking for an English-speaking customer service representative from the Philippines to handle inbound phone calls and manage our Facebook page. Be available to speak with us when we need. Key Responsibilities: - Inbound Customer Service Calls: Answering and managing customer inquiries. - Facebook Management: - Replying to messages - Managing posts Ideal Skills & Experience: - Fluent in English, with excellent communication skills - Experience in handling inbound customer service calls - Proficient in Facebook, with experience in managing business pages and responding to customer inquiries - Strong organizational skills and ability to multitask Please provide a brief summary of your relevant experience.
Mã dự án: 40254841
49 đề xuất
Dự án từ xa
Hoạt động 11 ngày trước
Thiết lập ngân sách và thời gian
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49 freelancer chào giá trung bình $11 USD/giờ cho công việc này

Hi Your customers deserve fast, friendly answers — whether they're calling in or sliding into your DMs. I see every call and DM as an opportunity to add more in revenue. I'm a fluent English-speaking virtual assistant based in Pakistan with experience handling inbound customer service calls and managing Facebook business pages. I don't just reply — I represent your brand like it's my own. Here's what you get with me: ✅ Inbound calls handled professionally — no missed inquiries, no frustrated customers ✅ Facebook messages replied to fast — because slow replies cost you sales ✅ Posts managed consistently — so your page stays active and credible ✅ Available when you need me — no chasing, no delays I've worked with ecommerce stores and renovation businesses managing 300 calls/day and grew response rates on Facebook from 40% to 100%— customers noticed, and so did the reviews. I'm not just looking for a job. I'm looking to make your business run smoother while you focus on the bigger picture. Want to hop on a quick call and see if we're a good fit? Best Nasir
$12 USD trong 40 ngày
6,6
6,6

As a Philippines-based English-speaking professional, I am the ideal candidate to manage your customer service and Facebook page. With years of experience in these roles, I have developed excellent communication skills and the ability to handle inbound calls smoothly. I understand the importance of giving prompt, accurate responses to customer queries, both over the phone and through social media platforms, such as Facebook, which is an essential skill for this position. Choosing me means aligning with a team that offers project management, process automation (which includes your Facebook requirement), digital marketing and social media management services. We have honed our skill in handling multiple projects simultaneously by leveraging project tracking & co-working tools such as JIRA and ClickUp. Don't hesitate to leverage our expertise to drive efficiency and innovation in your venture. I look forward to hearing from you soon!
$12 USD trong 40 ngày
6,8
6,8

I'm writing to express my interest in the Customer Support position at your Company, as advertised. With a background in customer service and a strong understanding of the eCommerce landscape, I am confident in my ability to provide exceptional support that enhances customer satisfaction and brand loyalty. Over the past years, I’ve worked in customer-facing roles where responsiveness, empathy, and problem-solving were essential. I’m experienced in handling inquiries across multiple channels—email, chat, and phone—and have consistently met or exceeded KPIs such as response time, customer satisfaction scores, and issue resolution rates.
$12 USD trong 40 ngày
5,3
5,3

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$8 USD trong 40 ngày
5,0
5,0

Count me in, My name is Lou from the Philippines, and I’d love to be your next assistant! I’m excited about the chance to support your business and provide excellent customer service. I can help manage daily tasks, assist customers, and keep operations running smoothly. I’m reliable, flexible, and ready to start anytime. Experience: Virtual Executive Assistant / Client Support (2023–2025) – Amazon, Shopify, and website management: customer service, order handling, and general VA tasks. Virtual Executive Assistant – Customer Care (2024–2025) – Lash Plus International: managed Outlook emails, Shopify orders, Business Suite messages, and outreach. Customer Support – Ticket Closer (2022–2023) – Silicone Intakes: handled Amazon, eBay, and website orders with quick resolutions. Former Call Center Agent (3 years) – Service-to-Sales, Customer Support, and Technical Support. What I Offer: I’m passionate about helping customers, solving problems, and making sure things get done right. I work well independently, stay organized, and adapt quickly. I’d be happy to bring my skills and enthusiasm to your team and help your business grow. Warm regards, Lourgene B.
$12 USD trong 30 ngày
4,0
4,0

Hello, I am an English-speaking customer service professional based in the Philippines with experience handling inbound calls and managing Facebook business pages. Relevant Experience: Answering and resolving customer inquiries promptly over the phone Managing Facebook pages: replying to messages, posting updates, and engaging with followers Strong organizational skills with the ability to multitask efficiently Fluent in English with excellent verbal and written communication I am available to speak whenever needed and can ensure smooth customer interactions while keeping your Facebook page active and responsive. Looking forward to assisting you. Best regards, Farah.
$8 USD trong 40 ngày
1,5
1,5

I am a dedicated and detail-oriented Virtual Assistant with proven experience in cold calling, data entry, lead generation, and administrative support. I help businesses grow by managing tasks efficiently, ensuring accurate data handling, and building strong client relationships through professional communication. I am highly organized, reliable, and committed to meeting deadlines while maintaining quality work. With strong multitasking skills and a results-driven mindset, I can support your daily operations and improve productivity. I am eager to contribute my expertise, learn your processes quickly, and deliver consistent results that add value to your business. Let’s work together to achieve your goals.
$8 USD trong 40 ngày
0,7
0,7

Hi, I see you need a Philippines‑based English VA who can handle calls and keep your Facebook page active. Your role sounds steady and direct, and I can support you the same way. I’ve handled customer calls and page messages for different teams, and I’m used to staying reachable when needed. Here’s what I’d deliver right away: - Take inbound calls and resolve questions - Respond fast to Facebook messages - Keep posts managed and clean - Share quick updates with your team I can start as soon as you want and adjust to your hours. I keep my workflow simple so you always know what’s happening. Do you prefer real‑time call logs pushed to your team, or a daily summary with tagged issues? Greetings, Slavko
$10 USD trong 15 ngày
0,0
0,0

Because i am fluent in English, with excellent communication skills. Previous job expriences bring strong organizational skills and ability to multitasking in myself
$12 USD trong 40 ngày
0,0
0,0

Hello sir I am an IT student who is passionate about software development and eager to learn from an experienced developer. I want to improve my skills in building efficient and user-friendly applications while gaining real-world development experience. I am looking for mentorship that includes a simple learning roadmap, hands-on coding sessions, and small practical tasks that help me understand clean code, project structure, and best practices. I am open to learning technologies such as Python, JavaScript, or Java based on your guidance. I am a fast learner, dedicated, and ready to apply feedback immediately. I would be excited to collaborate, learn, and grow under your mentorship.
$12 USD trong 12 ngày
0,0
0,0

Hi, I am excited to help your company grow by offering my skills and knowledge in the position. I was a customer service representative for more than four years and a cold caller/appointment setter in a SEO company. I am confident that my experience would be a big help for me to perform the task effectively and efficiently this has been proven when I was awarded as one of the top agents in the cluster and team top one agent. I am self-motivated, a fast learner, willing to learn new things and can work independently. Looking forward speaking with you for the position. Thank you.
$8 USD trong 40 ngày
0,0
0,0

Hello, I am a Philippines-based Customer Service Representative with 2 years of experience in social media management for international clients. I understand that for a growing business, every delayed Facebook message is a missed opportunity. I am fully equipped to provide the seamless, professional support your brand requires. Relevant Experience & Skills: Facebook Business Management: Proficient in Meta Business Suite. I don’t just "reply"—I engage. I can manage post scheduling, monitor comments and convert private inquiries into loyal customers. Highly Responsive: I prioritize "always-on" communication with my clients. You can expect fast responses and a proactive attitude toward managing your page. Technical Setup: I operate from a quiet home office with a noise-canceling headset, a high-speed fiber internet connection, and a reliable power backup to ensure zero downtime. What I Bring to Your Team Service : My Approach: FB Messages Fast response times (aiming for the "Very Responsive" badge). FB Content Organized posting and community moderation to keep your page active. Organization Detailed logging of customer issues to help you track common pain points. Why Hire Me? I take pride in my work ethic and my ability to represent a brand with the same care as the owner. I am looking for a long-term partnership where I can help your business streamline its customer touchpoints.
$8 USD trong 45 ngày
0,0
0,0

Hello, I’m very interested in this position. I have experience as a freelance assistant handling customer communications, administrative tasks, and online inquiries. I’m confident in managing inbound calls professionally and responding to Facebook messages in a timely and organized manner. Having worked overseas, I developed strong English proficiency and communication skills, allowing me to effectively assist international customers. I’m reliable, responsive, and available as needed. I look forward to the opportunity to support your team. Best Alex
$12 USD trong 40 ngày
0,0
0,0

I'm so dedicated and smart worker, so handling me doesn't big task for you, you can trust me in the process of work because I'll give my 100% efforts towards my work.
$12 USD trong 40 ngày
0,0
0,0

Dear Hiring Manager, I am very interested in applying for the English-speaking Customer Service Representative position. I bring over 3 years of experience working with an Australian employer, where I handled customer inquiries, resolved concerns efficiently, and maintained high service standards through phone and online support. I am confident in managing inbound customer service calls, providing clear communication, and ensuring every customer feels heard and assisted. My experience has trained me to stay calm under pressure, multitask effectively, and handle different types of customer concerns professionally. In addition, I have experience managing Facebook pages, including replying to messages, assisting with inquiries, and maintaining organized communication. I understand the importance of timely responses and representing the brand in a professional manner. I am fluent in English, detail-oriented, reliable, and available to communicate whenever needed. I am committed to delivering excellent customer service and contributing positively to your team. Thank you for your time and consideration. I look forward to the opportunity to support your business. Kind regards, Danylyn
$12 USD trong 40 ngày
0,0
0,0

With my blend of fluency in English and extensive experience in customer service, I bring a unique set of skills to this project. Throughout my career, I have dealt with countless inbound calls, and I understand the importance of answering promptly, empathetically and providing quick solutions for the customers. I am confident that I can extend this proficiency to adequately handle the phone calls and customer queries for your business. In addition to fluent communication, I am well-versed in Facebook management, particularly handling business pages and responding to users in a professional manner. This means that not only will your posts be carefully managed, but your customers' messages will never go unanswered. Furthermore, one of the key strengths that differentiate me from other professionals is my organizational abilities and multitasking aptitude. Given these traits, rest assured that your data entry needs will be precisely looked after with high levels of confidentiality and zero compromise on quality. Overall, hiring me would mean securing a seasoned professional with acute problem-solving abilities and an exceptional commitment to client satisfaction for your project.
$12 USD trong 40 ngày
0,0
0,0

I’m an experienced customer service representative with strong English communication skills and a proven track record supporting businesses through inbound calls and social media management. I’m available whenever needed and comfortable handling customer inquiries with professionalism and clarity. I have managed multiple Facebook business pages—responding to messages, moderating comments, and keeping posts active and organized. My background includes handling high-volume inbound calls, resolving issues quickly, and maintaining excellent client satisfaction. I’m highly organized, reliable, and able to multitask effectively. I’d be happy to support your team and provide consistent, high-quality customer service.
$12 USD trong 40 ngày
0,0
0,0

Dear Hiring Manager, I am writing to apply for the Virtual Assistant position. I am a reliable, detail-oriented professional with experience in customer support, administrative tasks, email and chat handling, data entry, and scheduling. I am willing to learn new concepts and processes. I am passionate about social media. I can do multitasking and can work in less supervision. I would welcome the opportunity to contribute my skills to your team and help your business grow.
$12 USD trong 40 ngày
0,0
0,0

Hello, I am writing to apply and help for the Customer Service Specialist position in the job posted. I am highly enthusiastic about customer service work, especially handling phone calls, as I genuinely enjoy speaking with customers and assisting them with their concerns. I have strong skills in customer handling and always communicate in a kind, polite, and professional manner. I make sure that every customer feels heard, respected, and satisfied with the service they receive. I am also experienced in sales, allowing me to confidently introduce and recommend products or services in a way that encourages customers to make a purchase while maintaining a positive experience. With my strong communication skills, patience, and customer-focused mindset, I am confident that I can contribute to high customer satisfaction and help support the company’s goals. I am eager to bring my passion for customer service and sales to your team. Thank you for considering my application. I would welcome the opportunity to further discuss how my skills can benefit your company. Sincerely, Erv Nicholas Don
$10 USD trong 40 ngày
0,0
0,0

Hello, I am confident I can provide reliable customer service support and manage your Facebook page efficiently. I have over 14 years of experience in customer service, call handling, and operations, where I consistently ensured high customer satisfaction and prompt response times. I am fluent in English, organized, and comfortable managing multiple tasks, including answering inbound calls and responding to social media messages. I am reliable, detail-oriented, and ready to be available as needed to support your team. I am ready to start immediately and help maintain excellent customer interactions. Kind regards,
$12 USD trong 40 ngày
0,0
0,0

New York, United States
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