Configure ViciDial on GCP -- 2

@cybexsoftadmin

Hi, I can help you set up a clean, inbound-only ViciDial system on your Google Cloud VM, fully configured and tested end to end. I’ve installed and operated ViciDial/Asterisk on cloud platforms (including GCP and AWS) for inbound call centers where reliability, SIP security, and simplicity were the priority. For this engagement, I’d start with a fresh install of the latest stable ViciDial stack, aligned with the VM’s OS and resources. I’ll harden the server with proper firewall rules, secure SIP settings, SSH protection, and SSL where applicable so the system is safe to expose for live traffic. Since this is inbound-only, the configuration will stay lean—no CRM or outbound components. I’ll then configure and test a complete inbound flow: DID, inbound group/queue, campaign, and agent login, and place live test calls to confirm audio, routing, and agent handling work correctly. The goal is that you can see calls coming in, agents answering them, and recordings being created without issues. Once everything is working, I’ll provide clear notes or a short screen-share walkthrough showing how to add agents, numbers, inbound groups, and recordings on your own, so you’re not dependent on me later. I can communicate in English and Hindi if preferred, I can begin immediately once GCP access and SIP/DID details are available. Regards, Rahul