Client is able to go our website, select a package, select payment method and sign up.
This automatically grants access to the portal upon receipt of payment.
Client will be responsible for uploading business logo to maximize personalization
Choose a email brand theme (color)
Links to google, facebook, any SM
General Business Info
Customized Messages - Promotions, Referrals and Reviews
Create new Promotions
Preferred Review Channels
In this portal the End User will also be able to see a visual of what the post will look like and what the email will look like.
Portal where the End User can see a snapshot of all reviews across all platforms and will get notifications when there are new “unread” reviews.
This will allow the End User to enter cx information including:
This feature will allow the End User to choose between a list of promotions and send to a select list of clients through text, email or both.
*** AT RISK CUSTOMERS ***
Customers who give a 2 star or less review will be given the opportunity to create a detailed message to explain the experience and what could be done to resolve the issue. This will be viewed by the End User, included will be name, contact info and message to allow the owner to contact the cx and resolve before posted online.
Client Lists, Analytics And Reports
Any client that has been imported through POST NOW! Will be stored here. Response reports, how many people opened the email, how many people clicked on link, average stars, month-over-month progress reports.
We will also require an admin panel to control all customer components on back end.
Please start your proposal with "I understand" in the comment. We are looking for a team rather than an individual. Also please add links to prior work.