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I'm seeking a seasoned developer to create a web-based Dealer Management System (DMS) akin to DeskManager, with the interface and functionality of Tekion.com. This system must be capable of integrating with industry-related tools such as [login to view URL] and [login to view URL], Integrations with with [login to view URL] or service module Key Features: - Comprehensive Inventory Management - Seamless Sales Processing - Robust Customer Relationship Management (CRM) - Accounting model - Website Integration - AI-driven CRM - AI Phone System - Integrations with with [login to view URL] or service module The ideal candidate will have a strong background in web development, experience with building DMS, and a deep understanding of the automotive industry tools and systems. The ability to create a user-friendly interface and ensure smooth integration with external platforms is crucial. I look forward to your proposals. Technical Specification: Next-Generation Dealer Management System (DMS) 1. Project Overview Objective: Develop a state-of-the-art, cloud-native Dealer Management System (DMS) that enhances dealership efficiency, streamlines operations, and integrates seamlessly with industry-standard platforms. The system will be structured around five core modules, ensuring optimal performance, automation, and full connectivity between sales, service, inventory, and marketing. Each module is inspired by industry-leading solutions: 1️⃣ DMS (Dealer Management System) - Based on [login to view URL] 2️⃣ CRM - Based on [login to view URL] 3️⃣ AI Assistant - Integrated with CRM & Phone System 4️⃣ Dealer Website - Based on [login to view URL] 5️⃣ Service Module - Integrated with [login to view URL] 2. System Modules & Detailed Functions 2.1. Dealer Management System (DMS) – Inspired by [login to view URL] Functions: ✅ Inventory Management: VIN decoding for automatic vehicle specifications. AI-powered market pricing analysis. Multi-channel syndication ([login to view URL], Autotrader, CarGurus, etc.). ✅ Sales & Deal Management: Seamless workflow for deal structuring, financing, and digital contracting. Integrated with RouteOne, Dealertrack, CUDL for real-time lender approvals. Automated trade-in appraisals. ✅ Finance & Accounting: Payment tracking, tax calculations, deferred payments. Integration with QuickBooks, ✅ Analytics & Compliance: Custom reporting with real-time dealership KPIs. AI-driven fraud detection & compliance monitoring. 2.2. CRM – Inspired by [login to view URL] Functions: ✅ Unified Customer Communication: Omnichannel inbox integrating SMS, email, phone calls, website chat, and social media DMs. AI-enhanced automated responses & real-time customer engagement. ✅ Lead Management & Nurturing: AI-driven lead scoring & smart routing. Automated follow-ups via text, email, or AI-powered phone calls. AI-based customer sentiment analysis for improved conversion strategies. ✅ Payment Processing & Financing: Integrated text-to-pay & invoicing for seamless transaction completion. Payment tracking linked to CRM profiles. ✅ Automated Review Management: AI-powered review requests & online reputation tracking. ✅ Marketing Campaigns & Engagement: AI-driven text and email marketing campaigns. Google & Facebook ad retargeting based on customer activity. 2.3. AI Assistant – Integrated with CRM & Phone System Functions: ✅ AI-Powered Customer Engagement: Conversational AI chatbot for lead qualification & appointment booking. Sentiment analysis for real-time customer service optimization. ✅ Phone System Integration (Ubiquity Talk): AI-assisted call answering, intelligent call routing, and call transcription. AI-generated post-call summaries and lead status updates. ✅ Predictive Analytics & Recommendations: AI suggests best follow-up actions for sales reps based on customer history. Predictive sales forecasting based on dealership performance. ✅ AI-Driven Workflow Automation: Automated appointment reminders & no-show follow-ups. AI-based deal structure recommendations & financing options. 2.4. Dealer Website – Inspired by [login to view URL] Functions: ✅ High-Performance Website with Best-in-Class SEO Optimized to meet or exceed Google PageSpeed Insights standards. Fully mobile-friendly & fast-loading UI/UX. ✅ Advanced Inventory Display & E-commerce Capabilities 360° vehicle views, HD videos, AI-powered vehicle search. VIN-specific auto-generated descriptions. Built-in finance calculators & real-time trade-in valuations. ✅ AI-Powered Customer Engagement Live chat with AI chatbot lead qualification. Automated responses for FAQs & instant financing pre-qualification. ✅ Lead Capture & Conversion Optimization Integration with CRM for seamless lead follow-ups & nurturing. AI-based retargeting ads for website visitors. 2.5. Service Module – Integrated with [login to view URL] Functions: ✅ AI-Driven Service Scheduling & Customer Reminders AI-optimized appointment booking system based on availability. Automated customer notifications via text & email. ✅ Work Order Management & Repair Tracking Job assignments, parts tracking, and labor cost management. AI-based recommendations for service upselling opportunities. ✅ Parts & Labor Integration Integration with Mitchell1 & PartsTech for real-time parts ordering. Predictive maintenance alerts based on vehicle history. ✅ Digital Vehicle Inspections (DVI) Technician photo & video inspections for customer approvals. ✅ AI-Driven Service Analytics AI forecasts upcoming service demand based on past appointments. Profitability tracking per repair order & technician performance. 3. System-Wide Integrations ✅ Open API Architecture Webhooks & REST API for third-party integrations. ✅ Credit Bureau & Lender Integrations Experian, Equifax, TransUnion for financing & risk analysis. ✅ Digital Payment Processing Stripe, PayPal, Tekion Pay for secure transactions. ✅ Auction & Wholesale Integrations Manheim, ACV Auctions for dealer-to-dealer transactions.
Project ID: 39218398
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Active 1 yr ago
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86 freelancers are bidding on average $4,546 USD for this job

Hello, I have extensive experience in developing scalable web-based management systems and integrating AI-driven tools into business platforms. Your vision for a cloud-native, AI-powered Dealer Management System aligns perfectly with my expertise in custom CRM development, API integrations, and e-commerce platforms.
$5,000 USD in 30 days
2.4
2.4

Hello Cj V. Thank you for sharing your detailed requirements for the Next-Generation Dealer Management System (DMS). Our team is excited about the opportunity to develop a cutting-edge system that integrates the key features inspired by industry-leading solutions. We have the expertise in web development, DMS creation, and automotive industry tools to ensure a seamless and user-friendly interface. Rest assured, we will work diligently to meet your expectations and deliver a high-quality solution. Let's collaborate on this innovative project together. I have expertise in area of CMS, Web Development and Website Development N:B: Please consider the quoted price as placeholder. Price can be negotiated after proper discussion. Regards, Faizan Siddiqui
$4,380 USD in 4 days
1.6
1.6

Hello, I specialize in Dealer Management System (DMS) development and can create a web-based DMS with advanced features, integrating seamlessly with industry-related tools like DealersLink, DealersCarSearch, and Shopmonkey. What I’ll Deliver: -Comprehensive Inventory Management: Real-time tracking, pricing, and vehicle status updates. -Seamless Sales Processing: Automated invoicing, financing, and digital signatures. -AI-Driven CRM: Customer insights, follow-ups, and predictive analytics for lead conversion. -AI Phone System: Smart call routing, voice-to-text integration, and customer interaction tracking. -Accounting Model: Built-in financial tracking, expense reports, and commission calculations. -Website Integration: Sync listings with dealer websites for enhanced visibility. -Service Module (Shopmonkey Integration): Maintenance scheduling, service history tracking, and repair cost estimation. Case Study: CRM Hustler Guys I developed CRM Hustler Guys, a fully integrated CRM and project management platform that included lead management, automated workflows, and advanced reporting—core elements that align with your DMS requirements. Let’s discuss how I can build a scalable and user-friendly DMS tailored to your dealership’s needs. Best regards, Sumit Joshi
$4,455 USD in 21 days
0.0
0.0

Mundelein, United States
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Member since Sep 19, 2013
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