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Chat Freelancer needed for Online Art Gallery

SINGULART was launched in August 2017 after a first-seed fundraising round of € 1.1 million and 1.5 million € in January 2019, armed with a mission to empower artists and break national boundaries across the art market. Our day-to-day work consists of the promotion of talented artists from various countries (120 nationalities so far), to help them sell their works to international collectors.

Located in the center of Paris, our team is made up of professionals experienced in digital startups

As a flourishing start up, our business is increasing every month and therefore our team is growing very fast! We have just raised another 10 millions€ in March 2020 to continue our fast-paced international growth.

After only 3 years, we already achieved to be the European leading online art gallery and are aiming the global #1 position by 2022.

Job Description

We are looking for candidates available for a freelance position beginning on May, 31st, 2021!

As a Customer Care Manager (Freelancer), you will be responsible for communicating with our great customers and offering them assistance with both their pre and post-sale needs. This means that you will be responsible for:

Contacting prospects and customers from the United States and all around the world (via our messaging platform)

Advising and guiding them on artworks featured on the website

Informing them about the logistics and transit of the artwork

Negotiating the price of the artwork with the client and finalizing the sale

Serving as a liaison between clients and sales managers

Collecting client information and entering it into our CRM platform

Prefered Experience

You speak English and German on a fluent level

You have experience in customer service and a taste for sales

At ease with computers (previous experience with a CRM or Intercom is a plus)

Must be able to multitask, be highly organized, and relay information clearly to sales managers

Able to communicate in a friendly and professional manner with customers

Identify customer needs and go beyond what is expected to ensure their satisfaction

Willingness to work nights and weekends

Kĩ năng: Hubspot, Intercom, Chăm sóc khách hàng, Tiếng Anh (Mỹ), Tiếng Đức

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Về Bên Thuê:
( 0 nhận xét ) Paris, France

ID dự án: #30229669

18 freelancer chào giá trung bình €6/giờ cho công việc này

ginushaji3

I am an experienced customer care executive. Contact me for further discussions............. Regards Ginu.................

€4 EUR / giờ
(3 Nhận xét)
3.8
emmanuelolapade2

Hello, I am a polished, professional customer service rep offering: • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalt Thêm

€5 EUR / giờ
(3 Nhận xét)
3.0
Data1234

Hi, I clearly understand what you require for this position, and I can handle the duties excellently. However, English is not my native language but I have good command of spoken and written English so communication i Thêm

€4 EUR / giờ
(1 Nhận xét)
1.5
papagurjar1245

Trust me I can fix it . God is also give one chance for showing abilities . Give me a one chance trust me I will never brake your faith

€3 EUR / giờ
(0 Nhận xét)
0.0
munjirbin

Hi, We are experienced team freelancer for searching emails or lead generation. We have good and excellent experience in searching and understand quickly. We are happy to ongoing basis. Thanks Abu Baker S. Team Leade Thêm

€6 EUR / giờ
(0 Nhận xét)
0.0
rajeevs343

I am very professional and hardworking person. so i can deliver this job as soon as possible with decent manner.

€11 EUR / giờ
(0 Nhận xét)
0.0
AdeayoAladebo

Hello Good day, I am interested in the job. I Have work experience working as a technical support professional supporting Microsoft O365 customers/users regarding Microsoft exchange online and outlook issues for 1year Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
meaquibol2185

Good day! I have read your post and job description carefully. I felt excited with the thought of working In such prestigious and fast growing company like yours. Me and my team possessed the skills you'll be needing Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
suzywach1

Hello My name is Susan. I'm a virtual assistant with almost 4 years of experience in customer service, data entry, chat support, content writing, email handling etc. I'm detail-oriented, well organised and according to Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
Tebogo69

I'm always online, communicating with potential clients will be a great pleasure to reach the corporate goal

€4 EUR / giờ
(0 Nhận xét)
0.0
lambertechris

Hello, I read everything on the description and I understood the project details particularly on customer service. I have experience in HubSpot and Data processing. I am hardworking, detail oriented and my data experi Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
miaelephants

Hello, I have 3± years of experience in customer service, communicating with customers via email, live chat and phone. I am also an artist, and this is what makes this oppurtunity so exciting for me. I am available to Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
rameshmeel852

Hello, I have read the discretion of your project and understood that you are looking for customer support representative . I glad to inform you that i can do this project as per your requirement because I am a prof Thêm

€4 EUR / giờ
(0 Nhận xét)
0.6
bradededieu

Helllo, My name is Robert and I speak and write fluently French(native) and English. I am a customer service representative specializing in all customer inquiries and handling all kinds of incoming emails, live chat, o Thêm

€6 EUR / giờ
(0 Nhận xét)
0.0
ayamohammad88

I'm a business management graduate with a bachelor degree. I worked as a shift supervisor in Starbucks where I was working in sales and also communicating with the customers. I can write and speak English fluently as Thêm

€6 EUR / giờ
(0 Nhận xét)
0.0
ChrisR69

Hi! I would like to express my interest in the Customer Service position. I am a self-motivated and progress-driven Customer Service Representative with an extensive background in this industry. With a long-standing Thêm

€4 EUR / giờ
(0 Nhận xét)
0.0
bw0711

German native graduated at University in Engineering. Education and work in Europe and the USA. Speaks German, English, Spanish.

€28 EUR / giờ
(0 Nhận xét)
0.0
emailmealex01

Hey, I'm interested in this posting. I'm Alex, and I'm from India. I have 6 years of experience in handling chat and email support both as an agent and team lead. I used to work for Amazon.com. Please let me know if I Thêm

€2 EUR / giờ
(0 Nhận xét)
0.0