Indonesian customer support.
$250-750 USD
Thanh toán khi bàn giao
Responsibilities:
Manage large amounts of inbound and outbound messages and calls in a timely manner.
Follow communication 'scripts' when handling different enquiries.
Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Take initiative to upsell products when they arise.
Establish sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Requirements:
Required language(s): Malay
Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply – TRAINING Provided
Each shift consists of 10 working hours [inclusive of 1 hour lunch]
ID dự án: #34538533
Về dự án
16 freelancer chào giá trung bình$431 cho công việc này
Hello. I would love to work with you. I am experienced in project management,sales, customer care and admin duties. A fast typist, i have worked using platforms like Zendesk, Slack and discord. I am thorough and a team Thêm
I am sure you are going to love work and i need this job at the moment You're going to love it........
With all my experience as a copywriter,i stand i tell you that you will not live to regret it,as far as i am consent.
Hello My name is José I work with Graphic Design; Social Media; Website Creation; Digital Marketing, among others, I have 5 years of experience in the market and I have a curriculum, experience and integration to creat Thêm
I am very interested in joining because previously I also worked as a digital marketing and understood about customer service such as serving questions, suggestions and consumer complaints then providing appropriate ad Thêm
Hi there, I am ready to start your work right now with 100% perfectly and I will deliver within the time. Thank you
Fast learner and will deliver project as per schedule. Experience in customer service. Excellent both spoken and written Malay language. Feel free to contact me for further discussion. Thank you
Hi , I have good knowledge about customer support theory. I can handle customer promptly on email, chats or calling..
Hai klien yang terhormat. Saya adalah orang indonesia yang sangat cocok untuk menyelesaikan pekerjaan ini. Mohon jangan ragu untuk mempekerjakan saya. Agar saling mendapat keuntungan ada baiknya kita bekerja sama. Teri Thêm
Hello, I'm interested in this job. I'm fast learner and will try delivery my best to this job. Will be ready to start as per your time schedule. Waiting to get response from you soon. Thank you.
hello, my name is andi renaldi and i am from indonesia. before i work in crypto and build a community for people in crypto and many people from a few country there ! yes, i need this job and I believe i perfect for thi Thêm
I have total 2 years of customer oriented experience both in e-commerce. Well trained and educated about customer needs and how to handle them in various cases. My last experience include taking responsibilities answer Thêm