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IT Help Desk Client Support Agent Phone/Chat/E-Mail 9 a.m. - 5 p .m. CDT -- 2

We're hiring a client support agent to service our B2B E-Commerce clients.

Duties include:

- responding to tickets through ZenDesk

- Engaging with visitors as a Chat Support Agent

- Answering incoming calls

- Assisting clients with their membership and order needs.

- Contributing to help center articles.

Requirements

- Excellent command of written and verbal US-style English

- Technical experience with applying best practices in troubleshooting routine technical issue.

- Availability to work 9 a.m. - 5 p.m. CDT

- Proficiency in Zendesk

- Excellent customer service skills

- Independents only, no agencies.

- Prior Shopify or Magento experience a plus!

To qualify you must be willing to take a 30 minute assessment. Once hired you will have on-the-job training and be enrolled in an 8 week training program.

Kĩ năng: Magento, eCommerce, Shopify, Hỗ trợ kĩ thuật

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Về Bên Thuê:
( 2 nhận xét ) Prosper, United States

ID dự án: #31636260

51 freelancer chào giá trung bình $20/giờ cho công việc này

(218 Nhận xét)
7.1
(15 Nhận xét)
6.7
(68 Nhận xét)
6.6
getwebsolutionsl

Hi, I am an expert in Magento Store Development & Technology Upgrades, and Maintenance. I'm interested to hear more about the project. If you award me the project I'd be very happy to discuss this further and get star Thêm

$15 USD / giờ
(6 Nhận xét)
5.0
vladilavsuhovoy1

Hey, I checked your description "We're hiring a client support agent to service our B2B E-Commerce clients" carefully. I am familiar to Shopify, Magento, Internet Marketing, Customer Service and eCommerce. I have devel Thêm

$15 USD / giờ
(7 Nhận xét)
4.5
metizsoft

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$15 USD / giờ
(10 Nhận xét)
4.6
FirstChoiceWeb

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$15 USD / giờ
(5 Nhận xét)
4.3
ArkssTech

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$20 USD / giờ
(11 Nhận xét)
3.9
(3 Nhận xét)
3.5
(2 Nhận xét)
3.1
tangramua

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$22 USD / giờ
(14 Nhận xét)
6.4
tayabani

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$15 USD / giờ
(0 Nhận xét)
0.0
(0 Nhận xét)
0.0
DigitalNextTech

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$25 USD / giờ
(0 Nhận xét)
0.0
kmfaisal99

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0.0
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$22 USD / giờ
(0 Nhận xét)
0.0
rameshmeel852

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$15 USD / giờ
(0 Nhận xét)
0.0
charisromero2930

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$15 USD / giờ
(0 Nhận xét)
0.0
bensonfreelance1

I have excellent customer service experience and I also have great communication skills. I have experience working remotely.

$25 USD / giờ
(0 Nhận xét)
0.0
Allan124

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$15 USD / giờ
(0 Nhận xét)
0.0