Working with a top IT Company.
I have been in the same profile (ITIL) from last 7 years. Conducted various trainings inside the company and as well as outside.
Well verse with ITIL concepts.
Relevant Skills and Experience
Exposure to ITSM tools along with ITIL framework.
Implemented itil best practices with servicenow tool.
Giving ITIL training from last 3 years within my organisation.
Have total 13.4 years of industry experience with all of it in practicing ITIL concepts. Majority of work experience is in handling live production environments and am expert in IT service management.