Telegram Loan Support Chat Setup

₹750-1250 INR / hour

Closed

Posted about 1 month ago

₹750-1250 INR / hour

I am rolling out a personal-loan service that operates entirely through Telegram and does not rely on applicants’ CIBIL scores. What I need now is a robust customer-support environment inside Telegram where every prospect can start a live conversation with one of our representatives the moment they click “Start.” Here is what the finished solution must do: • Create or configure a Telegram bot (or alternate structure you recommend) that greets users and immediately hands the chat to a live agent. • Allow multiple agents to handle concurrent conversations without exposing their private accounts. • Log basic applicant details—name, contact number, requested amount—in a secure, exportable format (Google Sheets, Airtable, or another lightweight CRM you propose). • Include simple admin controls so I can add or remove agents, pull chat transcripts, and broadcast announcements to all active users. • Keep the user journey frictionless; no external links unless legally required. You are welcome to suggest off-the-shelf SaaS integrations or custom scripting in Python, Node, or PHP—whatever delivers a stable, scalable chat experience on Telegram. Once the environment is in place and tested, hand over all source code, bot tokens, and concise documentation so my team can maintain it without extra help.

Lead Generation

Leads

Project ID: 40373158

About the project

3 proposals

Remote project

Active 1 mo ago

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3 freelancers are bidding on average ₹1,517 INR/hour for this job

@temple85

SALES MANAGEMENT BID PROPOSAL Name: Jude Nwabuking Chukwu Position: Sales Manager Location: Nigeria I am an experienced and results-driven Sales Manager with a strong background in customer service, team leadership, and revenue growth. I am submitting this proposal to offer my expertise in managing sales operations, improving performance, and driving business expansion. What I Offer - Strategic sales planning and execution - Team leadership and performance management - Market research and competitor analysis My Approach I focus on understanding your business goals and aligning sales strategies to achieve measurable results. I will: - Implement effective sales processes - Build strong customer relationships to increase loyalty - Monitor and improve sales performance continuously Why Choose Me - Strong communication and negotiation skills - Proven ability to meet and exceed sales targets - Reliable, disciplined, and goal-oriented - Ability to work under pressure and deliver results Availability I am available to start immediately and committed to delivering excellent results for your organization. Conclusion I look forward to contributing to your company’s growth and success. I am confident that my skills and experience will add value to your sales operations. Thank you for your consideration. Signed: Jude Nwabuking Chukwu

₹1,000 INR in 50 days

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@Maxim12324

Hi, We can help you set up a Telegram-based customer support and lead management system as described. I’m working together with a partner, and we are currently focused on building and improving our experience in Telegram bots, automation, and backend systems (including Linux/server setup). This project fits very well with what we are already working on. We would build a system where users can start a chat in Telegram with one click and are automatically connected to available operators. The solution would support multiple operators at the same time without exposing their personal accounts. We can also implement a structured data collection flow (name, phone number, requested amount) and connect it to a simple database or tools like Google Sheets or Airtable for easy export and tracking. On the admin side, we can add basic controls to manage operators, view conversations, and send announcements to users if needed. For implementation, we would use Telegram Bot API with Python or Node.js and set up everything in a way that is stable and easy to maintain. We will also provide full source code and setup instructions so your team can continue working with it after delivery. We are still early in our journey, but we are focused, fast to adapt, and committed to delivering a working and reliable solution. If that sounds good, we can start with a short discussion to clarify the technical details.

₹750 INR in 25 days