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How much should I compensate a customer whose car was damaged because of my product?

Hello there,

I am an oversea seller that sells product on Amazon.com. One of my product is a Halloween Bloody Handprint Sticker that can stick to windows or walls. The product link is [login to view URL]

One customer applied this product on his car surface and the car paint was peeled off when he peeled the sticker off(see file pictures). He then repaired his car paint and sent me the bill of total $2731, among which 1900 is an overall paint. (I'm not familiar with car paint repairment.)

Our description of this product on [login to view URL] said that it was "For windows, glass, floor, bathtub, mirror, trash can, framed picture, toilet, microwave, doors" on Amazon.com. However, I didn't mention whether it can be used on cars. (I added it after this incident). Also, I didn't add any disclaimer on the website or product package.

My question is, how much should I pay for the damage out of his total bill? Should I ask him about insurance coverage first? Am I responsible for the whole bill?

Thank you.

Zane

Kĩ năng: Chăm sóc khách hàng, Nghiên cứu pháp lý, Viêt văn bản quy phạm pháp luật, Đánh giá & Thẩm định

Xem nhiều hơn: oscommerce hide customer last name product reviews, let customer write review product website software script, oscommerce customer entered price product description, bodily injury claim calculator, permanent injury settlement amounts, how to get your car fixed after an accident without insurance, how long do i have to repair my car after an accident, car not fixed properly after accident, how to get car fixed after accident, do i have to fix my car with insurance money, how to sue someone for property damage, html code allow customer customize font product, possible allow customer add text product order oscommerce, zencart customer reviewed wrong product, car wash product design, magento customer upload photo product, customer add name product, customer name promotional product, opencart customer input field product, how do you design a new product

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( 1 Nhận xét ) Vancouver, Canada

ID dự án: #18282488

14 freelancer đang chào giá trung bình $67 cho công việc này

gauravsaggi

Dear Sir/Madam, We have Completed 930+ LEGAL projects on Freelancer related to CONTRACTS, PATENTS, TERMS OF WEBSITE, LEGAL RESEARCH and IT LAW. We have conducted lot of legal research and provided advisory to our Thêm

$30 USD trong 1 ngày
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8.1
legalizer

Hi, I’m a California attorney and I have some questions about that repair bill. To me, this demand looks like a scam so I would be very careful about what you say back to that person. Any normal car owner knows better Thêm

$588 USD trong 5 ngày
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Rakibhasannur

Hello sir, As your image says don't use with your car. But your customer still used that not your issue. Hope this damage didn't happen for you. This was the customer issue. So i think no need to give her the damage Thêm

$30 USD trong 1 ngày
(0 Nhận xét)
0.0
MSAIHH

you don't have to pay anything the product is not for cars , you didn't mention that the product is for cars , for example perfume company made a product for outside use and someone drink it it is not the company fault Thêm

$20 USD trong 7 ngày
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USCourtsPro

Based in USA can start ASAP Hi there I have a more than 5 years experience as law clerk / para-legal with attorneys and prose clients in many jurisdictions i.e Federal, CA, NY, NJ, NV, AZ, TX, IA, WA etc. I am hard Thêm

$30 USD trong 1 ngày
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kathy219

Hello, You should not be responsible for paying the whole bill, if anything, only that little patch that needed to be repainted. If your customer insists, take it to small claims court. The product was clearly used dif Thêm

$25 USD trong 1 ngày
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LexiconLaw

Hi there First of all I can tell you that you are not liable for the whole bill. If damage has been caused by your product it is only the cost of repair to that area that you are liable for. The person who suffered Thêm

$25 USD trong 2 ngày
(1 Nhận xét)
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heidi1025

You are not liable for any customer's error. There's always a thin line between providing a good service to your customers and spoiling them out of their mistake. I don't think think that you should be paying for any Thêm

$25 USD trong 2 ngày
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wairimuwakimani1

Good morning kindly assigned me the order will deliver a quality work and on time since this is in my line of duty thank you Relevant Skills and Experience I have 2 years of experience in costumer service

$18 USD trong 1 ngày
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arouranikhil

Hi. with regards to your problem, i am the one you need. i have already handled these kind of matters in consumer courts and have done good job-as per my clients version. See every legal problem has loop holes and Thêm

$55 USD trong 1 ngày
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AdarshNainadv

I have vast experience in handling the third party liability claims such as product liability. I am also handling consumer matters on day today basis which gives me an expertise in the field. hence, i think i can solve Thêm

$25 USD trong 2 ngày
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islamjundia

I can do it give me more details

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lizettemsf

I am an internationally trained lawyer with over 20 years of international experience in the field of Law. I earned my law degree in England and is an active member of the bar in New York. I have a broad range of exper Thêm

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