I am an oversea seller that sells product on Amazon.com. One of my product is a Halloween Bloody Handprint Sticker that can stick to windows or walls. The product link is [login to view URL]
One customer applied this product on his car surface and the car paint was peeled off when he peeled the sticker off(see file pictures). He then repaired his car paint and sent me the bill of total $2731, among which 1900 is an overall paint. (I'm not familiar with car paint repairment.)
Our description of this product on [login to view URL] said that it was "For windows, glass, floor, bathtub, mirror, trash can, framed picture, toilet, microwave, doors" on Amazon.com. However, I didn't mention whether it can be used on cars. (I added it after this incident). Also, I didn't add any disclaimer on the website or product package.
My question is, how much should I pay for the damage out of his total bill? Should I ask him about insurance coverage first? Am I responsible for the whole bill?
14 freelancer đang chào giá trung bình $67 cho công việc này
Good morning kindly assigned me the order will deliver a quality work and on time since this is in my line of duty thank you Relevant Skills and Experience I have 2 years of experience in costumer service