I am looking for a vicidial expert to take certain features in vicidial and implement them as features in a asterisk server.
A few of the features I am interested in are as follows:
Ability to create a forced busy when all agents are on the phone or not logged in.
Ability to display a script for the agent to read with pre-filled fields
Transfer the customer to a closer, stay paused while the customer speaks to the closer, get the customer back
The most important feature I am looking to implement is:
The ability to transfer customer calls/data to a closer on the local system or a remote server
base. The agent can then transfer the call to another agent to close the deal and with the transfer; transfer the
screen with the call record and notes previous agent took.
To be considered for this job please explain how you will go about implementing the first and most important task listed.
3 freelancer đang chào giá trung bình $300 cho công việc này
Why would you take such a complex route? VICIdial is already based on asterisk so i would just advise to install a default vicidial installation and you are done. We can install it for you if you want.