3-5 years of proven technical support experience
Knowledgeable in Windows, Unix/Linux and Mac OS X operating systems and Directory management.
Knowledgeable in network communication protocols (TPC/IP, RADIUS, Tacacs, SMTP, BGP, SNMP, HTTP/HTTPS, LDAP, Netflow).
Knowledgeable of OSI/TCP-IP models
Knowledge of security and information gathering tools (Snort, nmap, nessus, nslookup / dig, traceroute, hping, wireshark, tcpdump, netcat, netstat, nbtstat, Netscout).
Knowledge of McAfee products
Certifications in operating systems, networks or security would be preferred.
Must be able to travel and work extensive hours.
University degree in System Engineering/Networks/Programming/Cyber Security/Computer Science. Must have completed degree.
Excellent communication and presentation skills as well as the ability to write complete reports
An appreciation and knowledge of security technologies
Ability to translate technical information into commercial terms for non-technical contacts
Strong public presentation skills and a high standard of documentation.
Understanding of Security products and where they fit within an organization to meet the client business requirements
Understands market issues and trends affecting business and use of IT within various sectors
Program and project management of geographically distributed projects