ECOMMERCE CUSTOMER SUPPORT

Đã hoàn thành Đã đăng vào 4 năm trước Thanh toán khi bàn giao
Đã hoàn thành

We are looking for customer support assistants who can converse in both English & Malay, to help us deal with everyday online e-commerce operations which includes but not limited to

Customer service / chat / emails

Processing orders / updates of spreadsheets documentation

Returns / cancellation management

Confirmation and tracking of shipments

Relevant additional tasks deemed necessary will be assigned from time to time

You can access the customer chat systems / work from your home so long as you have internet

As we are inviting multiple candidates for this offer, we have 2 working slots and you will be shortlisted for either morning slot 10am-12pm or evening slot 4pm-6pm everyday (Singapore time) from Monday to Friday.

So total working hours per week is about 10 hours from Monday - Friday

This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis until the time we find you suitable for full time employment at our company

We’ve been running our business for more than 5 years and will want to hire on a long term basis.

With that said we are not looking for short term employees and will terminate contract If given such scenarios

You are making too many mistakes.

Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business

You don't reply to your emails or other communication chats in a timely manner.

You do not abide by the terms of a written SOP or oral agreement.

Biên dịch viên tiếng Mã Lai Hỗ trợ khách hàng Chăm sóc khách hàng Customer Retention English (US) Translator

ID dự án: #24764604

Về dự án

27 đề xuất Dự án từ xa 4 năm trước đang mở

Được trao cho:

ainaasyhamzah

Hi, I'm Ainaa and live in Malaysia. As in the description above as your company is looking for a person that could done a job as customer service. Before that I would like to briefly explain about my experience. Bef Thêm

$5 USD / giờ
(0 Đánh Giá)
0.0
afifmusauddin

Hello sir, I am Afif from Malaysia. I am a native Malay speaker who can speak and translate English to Malay or Malay to English translation. I used to read an article very well because I used to read English entertai Thêm

$6 USD / giờ
(8 Đánh Giá)
3.8

27 freelancer chào giá trung bình $5/giờ cho công việc này

jonna88

Hello there, how are you? I have read your project description about Ecommerce Customer Support, I am very interested in working on this for a long term. To know more about my work experience and skills, please have ti Thêm

$5 USD / giờ
(41 Nhận xét)
6.7
Excelentt

I have 10 years of experience. Please let me know if I can use google translator for Malay language. I'll do a good job. Please send a message with answer to my question.

$5 USD / giờ
(45 Nhận xét)
6.6
expertserv

Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcin Thêm

$3 USD / giờ
(7 Nhận xét)
3.1
smith1989

Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. Based on job description, I would like to mention that I have been associated with Call Center Thêm

$8 USD / giờ
(1 Nhận xét)
3.0
adminiglobe

Hello, I read your project details carefully. I am running a Bpo and having a complete setup here with systems, high-speed internet, headphones, power backup, and other facilities. I have a complete team and I will pr Thêm

$6 USD / giờ
(1 Nhận xét)
2.4
Mobiquick

Hello, I saw that you want to design and develop the perfect Marketplace E-Commerce website where vendors will register and post their products and it will show on the website customers browse and order products online Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
WayToForever

Hi there! I'm from Indonesian. May I help you with this job's? Please let me know if you want to hire me. I'm the new one for this freelance job. Thanks.

$5 USD / giờ
(0 Nhận xét)
0.0
shanasreenath

I am really good at English communication and I feel I am the right candidate for your job profile

$3 USD / giờ
(0 Nhận xét)
0.0
dahanimedo9

Hello, I thinking about your project details carefully. and I'll tell you that it looks like they have the same experiences in customer support, and using the internet, high-speed and headphones, powered level, and oth Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
FutureTechno1

Hi , I am Interested in your Job posting as we have a team of Professional virtual assistants who can work for you . We have specialisation in Customer support specially email support , voice support , chat support . Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
namanmadaan55

Hi i have the experience in customer services and i think i am perfect for your work

$6 USD / giờ
(0 Nhận xét)
0.0
vumesh604

As per your requirment i can complete your task with 3$ per hour payment with my experience. Just because i have 3 year year experience in bpo induatry. and i have proper pc with 20 to 30 mbps data connectivity with pr Thêm

$3 USD / giờ
(0 Nhận xét)
0.0
raddish887

hello! i’m very keen on this position. firstly i am able to meet the time zone requirement and the timing suits my work schedule as i currently have a full time office job. My day to day work in office also includes co Thêm

$7 USD / giờ
(0 Nhận xét)
0.0
Akku51

Hey this is Akshay from India. I have read your description carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional Se Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
driannn1016

In the past 9 years of working, I've worked in a service oriented industry that needs accuracy and efficiency. As a customer care officer, I've handled different works namely: doing reports, solving complaints, supervi Thêm

$4 USD / giờ
(0 Nhận xét)
0.0
paulvillacorta

Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant, and the like. We are based in the Philippines, and we have Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
anaskhano7

I am ready to do this job. I have many years of experience in this field. I also spoke good English and I can do as best job as I can do at cheap rate. please hire me

$6 USD / giờ
(0 Nhận xét)
0.0
ohalex09

I've been in the customer service industry for over 6 years, I think I could bring all my skills and knowlegde to your company and contribute big time. I believe I could be a Good asset to your team.

$5 USD / giờ
(0 Nhận xét)
0.0
georgeladariu

I have 5+ years’ experience in customer service with skills in all types of communications (telephone, email, etc.) and in different business areas. I am versatile and my experience varies from translations to IT, sale Thêm

$6 USD / giờ
(0 Nhận xét)
0.0
ataharuddin87

Hello sir, It will be a great pleasure for me if you will assign this work to me. I am expert in Customer Service. I have done similar type of work last 8 years in different employer. so i know how to deal client and Thêm

$5 USD / giờ
(0 Nhận xét)
0.0