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Design a Customer Attention Quality Strategy for a Financial Institution

I need a long term customer attention strategy to implement trough the course of 2 years.

The actual initiatives are Mystery Shopping in the Institutions Branches, Checklists to Verify the status of infrastructure and institutional image.

You can get creative here, we are a third world country Bank with an ever expanding economy but we need to up our service quality immediately. People are not empowered and they don't actually care for the customer.

Kĩ năng: Tiếp thị, Nghiên cứu tài chính, Hỗ trợ khách hàng

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Về Bên Thuê:
( 0 nhận xét ) Santa cruz de la sierra, Bolivia

ID dự án: #22745406

7 freelancer đang chào giá trung bình $501 cho công việc này

gregorybair

Ranked the #1 digital marketing provider on Freelancer.com since 2010, I thank you for this opportunity. Since 2010, I have completed more than 1,600 projects totaling more than $1.3 million on this site. My company U Thêm

$675 USD trong 15 ngày
(319 Nhận xét)
9.2
topacademics

Hello, I have completed various kinds of a business plan, market research and academic projects. My core competencies focus on business planning and resolving business research problems in a unique way according to th Thêm

$250 USD trong 3 ngày
(69 Nhận xét)
6.4
falax2016b

I once worked for a financial institution that later got bankrupt and we did not take serious at the initial stage the strategy you intend to implement. When the institution started having problem, we started looking o Thêm

$444 USD trong 5 ngày
(3 Nhận xét)
3.5
PHDNETWORK

50% OFF ALL WRITING PROJECTS!!! NO MILESTONES REQUIRED FOR ESTABLISHED EMPLOYERS (AT LEAST 3 PROJECTS COMPLETED ON FREELANCER WITH POSITIVE REVIEWS). WE'LL SEND A SAMPLE OF THE WORK FOR YOUR REVIEW BEFORE REQUIRING P Thêm

$501 USD trong 7 ngày
(2 Nhận xét)
1.8
jbans

I've worked for the largest public sector bank in my country at a senior manager position. I've witnessed massive transformation towards digital banking undertaken in the bank along with the issues faced during the ent Thêm

$500 USD trong 7 ngày
(0 Nhận xét)
0.0
viniciuscunha3

Nice to meet you I am an marketing automation expert , not manual marketing assistant I can make automation tool or generate lead using my marketing chatbot My marketing chatbot can send 2K invitation or 6K messages i Thêm

$637 USD trong 9 ngày
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luliloz

Mi nombre es Lucila, vivo y soy de Buenos Aires. Soy Licenciada en Marketing Digital, tengo 12 años de experiencia en distintas industrias de servicios (salud, financiera, publicidad). Me interesan mucho las finanzas y Thêm

$500 USD trong 7 ngày
(0 Nhận xét)
0.0