ERA Platform Structure Development -- 2

ERA Platform Hierarchy SET 1 — Foundation & Platform Core This is the infrastructure layer used by every other set. 1.1 Identity & Authentication User Registration Login MFA Session Management Account Recovery Subscription-linked Access 1.2 RBAC (Role Based Access Control) Role Templates Custom Roles Permission Matrix Feature Gating Module Access Control 1.3 Organization & Multi-City Hierarchy Organization Branches City Management Workspace Management Team Structure 1.4 Notifications In-App Email SMS WhatsApp Escalations 1.5 Audit & Activity Logs User Logs Module Logs Change Tracking Compliance Logs 1.6 File Storage & Versioning Upload Version Control Archive Access Control 1.7 Reporting & Dashboard Engine KPI Dashboard Analytics Reports Exports 1.8 Global Configuration Module Toggles SLA Rules Pricing Rules City Configurations 1.9 Referral Network Referral Tree Commission Mapping Referral Routing 1.10 API Management & Gateway API Registry API Gateway API Usage Tracking API Permission Mapping Aadhaar PAN GST MCA CIBIL Bank APIs eSign DigiLocker --- SET 2 — Universal SOP & Workflow Engine This is the execution brain of ERA and is reused by RERA, GST, Loans, Professional Services, Estimation, Buyer Verification, etc. 2.1 Global SOP Library Hierarchy: Category → Sub Category → Service → SOP Template → Stage → Step Examples: Company Registration GST Filing FSSAI RERA Registration Home Loan Processing Legal Notice Structural Certificate 2.2 SOP Execution Engine SOP Instance Stage Execution Step Execution Timeline Assignment Evidence Upload Status Tracking Escalation Reliability Score 2.3 State Machine & Guard Engine Stage Validation Transition Rules Rollback Logic Override Logic 2.4 SLA & Escalation Deadline Monitoring Escalation Matrix SLA Breach Tracking 2.5 Approval Engine Approval Gates Multi-Level Approval Rejection Reopen 2.6 Contextual Chat Engine Universal Chat Project Chat Deal Chat SOP Chat Step Chat Attachments Search Filters Chat to Task Conversion 2.7 Module Access & Monetization Module Catalog Pricing Config Free/Paid Toggle Subscription Rules Trial Rules Usage Billing --- SET 3 — Agent & Deal Ecosystem 3.1 Agent Management Agent Profile Territory Mapping Trust Score Performance 3.2 Requirements Buyer Requirements Builder Requirements Filters Status Tracking 3.3 Listings Property Listings Media Visibility Verification 3.4 Match Engine (ERA MATCHED) Requirement Matching Match Scoring Trigger Alerts 3.5 Deal Lifecycle Lead Prospect Negotiation Documentation Closing 3.6 Commission Management Commission Rules Payout Tracking Referral Commissions --- SET 4 — Professional Business Operations 4.1 Customer Onboarding KYC Verification Document Collection 4.2 Customer Management Service History Active SOPs Communication 4.3 Billing Management Invoices Tax Receivables 4.4 Payment Gateway & QR UPI QR Gateway Integration Refunds 4.5 Personal API Integration Professional-owned APIs CRM Integrations 4.6 Outsourcing Network Internal Staff External Professionals Task Delegation --- SET 5 — Project & RERA Compliance 5.1 Project Master Project Creation Project Phases 5.2 Land & Legal Survey Ownership Documents 5.3 Approvals Government Approvals Sanctions 5.4 Professional Certifications CA Engineer Architect Lawyer 5.5 Quarterly Snapshots Financial Progress Physical Progress 5.6 Filing Tracker Registration Updates Amendments 5.7 RERA SOP Execution Built entirely using Set 2 --- SET 6 — Document & Intelligence Layer 6.1 Document Registry 6.2 Template Library 6.3 Mapping Engine 6.4 PDF Generation 6.5 Excel Generation 6.6 Pack Builder 6.7 Archive Management 6.8 Public Data Scraping 6.9 RAG Knowledge Engine --- SET 7 — Accounting (ERA ACO) 7.1 Ledger 7.2 Expenses 7.3 Receivables 7.4 Payables 7.5 Reconciliation 7.6 Financial Dashboard --- SET 8 — GST 8.1 GST Classification 8.2 Returns 8.3 GST Reports 8.4 GST Reconciliation 8.5 GST SOP Execution --- SET 9 — Loan Domain 9.1 Loan Cases 9.2 Eligibility 9.3 Document Collection 9.4 CIBIL Integration 9.5 Bank Routing 9.6 Sanction Tracking 9.7 Disbursement 9.8 Commission Management --- SET 10 — Estimation & Material Marketplace Estimation BOQ Quantity Calculation Cost Estimation Engineer Review Material Marketplace Suppliers Catalog Inventory Cart Checkout Orders Delivery Tracking City-wise Pricing --- SET 11 — ERA INTEL PROP Valuation Engine Revaluation Engine Market Intelligence Confidence Scoring Property Analytics --- SET 12 — ERA Build 3D 2D Plans 3D Models Walkthroughs Configuration Builder --- SET 13 — City Governance City Dashboard SLA Monitoring Disputes Risk Monitoring Performance Analytics --- SET 14 — Growth & Automation Campaigns Lead Funnels Follow-ups Meeting Scheduler Conversion Automation --- SET 15 — Property Buyer & Seller Platform Buyer Portal Requirements Saved Listings Loan Tracking Deal Tracking Seller Portal Property Management Agent Access Listing Analytics Property Portfolio Valuation History Compliance View Marketplace Layer Search Filters Recommendations Set 15 acts as the consumer-facing orchestration layer and depends heavily on Sets 1, 3, 5, 9, 11 and 12. --- SET 16 — Billing & Monetization 16.1 Subscription Engine 16.2 Plan Builder 16.3 Payment Processing 16.4 Revenue Split Engine 16.5 Commission Settlement 16.6 Refund Management 16.7 Usage Billing 16.8 Invoice Engine 16.9 Credit Ledger 16.10 Transaction Analytics

Project ID: 40517888