We are going to build a solution database for several website we have.
All question from customer will be directed throug this database.
We will have our own website that help the different sites.
This database should have access to customer data from all the websites.
We hope that 90% of all question from customer will be solved in this database.
This database must have several level of question that can be build up.
So if you have experience of a database like this or can show some example of other db, we would like to have contact with you.